Emergency Call - Tesla MODEL 3 2012 Owner's Manual

Model 3 is equipped with Emergency Call (eCall), an
emergency call system that automatically contacts
emergency responders and communicates standard
information to a Public Safety Answering Point (PSAP)
in the event of a serious accident or emergency.
Emergency Call services are not available in all regions.
NOTE: Information communicated to PSAP includes
vehicle type, number of passengers detected in the
vehicle, GPS, and the VIN.
NOTE: Emergency Call only operates over a cellular
network with an adequate signal.
WARNING: Emergency Call should only be used in
case of emergency. Do not activate eCall to test
the call system or report a non-emergency issue
with your vehicle. Non-emergency calls may be
subject to local laws and penalties.
Using Emergency Call
Emergency Call activates automatically if airbags deploy
or a severe collision is detected. .
NOTE: Manual activation is useful to report a serious
accident or to call for help if an occupant in Model 3
requires immediate attention (such as a heart attack).
NOTE: Tesla is not affiliated with Emergency Call
services. Do not use Emergency Call to contact Tesla
(such as when requesting Roadside Assistance) because
the call goes directly to third-party emergency
responders. Tesla is not financially responsible for any
costs associated with services dispatched through

Emergency Call.

Canceling Emergency Call
Emergency Call can only be canceled when it is
manually activated. To cancel, press Cancel Call on the
touchscreen. The ability to cancel is available for the
stated countdown duration on the touchscreen. After
countdown, the call can only be canceled by the
answering agent.
Roadside Assistance
Emergency Call
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