Others; Before Calling Service Personnel - Toshiba SD-360ESB Owner's Manual

Others

Before Calling Service Personnel

Check the following guide for the possible cause of a problem before contacting service.
Symptoms and correction
S y m p t o n C a u s e
No power. • The power plug is disconnected.
The DVD video player turned off • The automatic power off function turned the
by itself.
No picture or abnormal colour • The TV is not set to receive DVD signal
(pinkish, greenish, etc.).
• The video/HDMI cable is not connected
• Mismatch setting between TV and this unit.
• Wrong connection.
• PROGRESSIVE button is pressed on a TV
Scrolling, jumping or B/W • Incompatible TV system.
picture.
No sound. • The equipment connected with the audio cable
• The audio cable is not connected securely.
• The audio receiver or TV is turned off.
• The setting of output sound format is
The playback picture has
• The disc is dirty.
occasional distortion.
• It is in fast forward or fast reverse playback.
Brightness is unstable or noises • The effect of copy protection.
are present in the playback
pictures.
The DVD video player does not • No disc is inserted.
start playback.
• An unplayable disc is inserted.
• The disc is placed upside down.
• The disc is not placed within the guide.
• The disc is dirty.
• The parental lock function is set.
Playback does not follow the • It is in the mode of repeat playback, memory
course of the disc's program.
Buttons do not work. • Power supply fluctuations or other
The remote control does not • The remote control is not pointed at the
work properly.
• The remote control is too far from the DVD
• The batteries in the remote control are
66
E-66-68R.pmd
unit off.
output.
securely.
equipped with component video input jacks but
does not support progressive scan.
is not set to receive DVD signal output.
incorrect.
playback, etc.
abnormalities such as static electricity may
interrupt correct operations.
remote sensor of the DVD video player.
video player.
exhausted.
66
Correction
• Connect the power plug securely into the
wall outlet.
• Press the PLAY button.
• Select the appropriate video input mode on
the TV so the picture from the DVD video
player appears on the TV screen.
• Connect the video/HDMI cable securely into
the appropriate jacks.
• Select the correct Video Output setting.
• Check the connection.
• Toggle PROGRESSIVE button to turn off
progressive mode.
• Select the correct TV system.
• Select the correct input mode of the audio
receiver so you can listen to the sound from
the DVD video player.
• Connect the audio cable securely into the
appropriate jacks.
• Turn on the equipment connected with the
audio cable.
• Select the proper audio setting.
• Remove the disc and clean it.
• Sometimes a small amount of picture
distortion may appear. This is not a
malfunction.
• Connect the DVD video player directly to the
TV. Avoid connecting the DVD video player
to a VCR or TV/VCR combination.
• Insert a disc.
• Insert a playable disc. (Check the disc type
and colour system.)
• Place the disc with the playback side down.
• Place the disc correctly inside the guide on
the disc tray.
• Clean the disc.
• Cancel the parental lock function or change
the parental lock level.
• These operations may prevent a proper
progress of the contents.
• Press and hold the ON/STANDBY button on
the front panel for more than about 3
seconds. The DVD video player turns off.
Press the button again to turn it on. If the
buttons still do not work, disconnect the
power plug and insert it into the wall outlet
again.
• Point the remote control at the remote
sensor of the DVD video player.
• Operate the remote control within about 7 m.
• Replace the batteries with new ones.
3/11/2006, 9:07 AM
Page
18-20
27
26
18-20
59
18-20
19
59
26
18-24
26
43, 61
9
-
18
26
10
26
26
9
62
-
-
15
15
15