Panel Displays; 14.0 Troubleshooting Procedures; None Of The Components Operate (E.g. Pump, Light); Pump Does Not Operate But Light Does - Sundance Spas CONSTANCE 6530-512X Owner's Manual

ELITE SERIES
13.8

Panel displays - - -

WARNING: RISK OF HYPERTHERMIA (OvER-HEATING)
!
CAUSING SEvERE INjURY, bURNS, OR WELTS.
dO NOT ENTER SPA WATER! The safety "Watchdog"
software has been triggered and the spa is deactivated. A
problem has been detected which could cause damage to
the spa or its components. Contact your authorized dealer.

14.0 Troubleshooting Procedures

In the event your Sundance spa is not working the way it should, please
first review all the installation and operating instructions in this manual
and check the message on the panel display. If you are still not satisfied
it is working properly, please follow the appropriate troubleshooting
instructions.
Note: If any of the supply cords to the accessories are damaged, they
must be replaced by authorized service personnel.
14.1

None of the Components Operate (e.g. Pump, Light)

Check the following:
1. Is there power to the spa?
2. Is the household circuit breaker tripped?
3. Call your authorized dealer.
14.2

Pump does Not Operate but Light does

Press the JETS 1 Button:
1. If no water movement is detected, make sure power is going to
the spa and check the water level. If it does not solve the problem,
contact your authorized Sundance dealer.
2. The main pump operates but no water flows to jets. Pump may not
be properly primed. This can happen after the spa is drained and
refilled. Press the JETS 1 button several times, never leaving the
motor on for more than 5 to 10 seconds at a time. Turn power off and
let the air out by loosening the cap on the massage selector and/
or removing the filter.Make certain you tighten the massage selector
cap and/or reinstall the filter before turning on spa power and
restarting the pump.
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