Text Editor - Sony COM-2 Operating Instructions Manual

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Troubleshooting
Symptom
A rotated image file is not
saved properly.
Video
Symptom
It takes some time to start
playback of a video file.
Videos cannot be played.
Playback pauses.
The unit does not
recognize a video file as a
video file.
The unit started to play
sample video
while you were away
shortly.
Camera
Symptom
The color between the
subject and photo
on the display are different.
The shutter sound cannot
be turned off.

Text Editor

Symptom
Text file cannot be opened.  Check that the data are saved into the correct folder on
There is a file with a
strange name.
Cause or corrective action
 If you rotate an image file without EXIF info in the view
screen in Photo application, rotation editing is not
saved. Open the file in the edit screen, then rotate and
save.
Cause or corrective action
 It may take some time to start playback of large video
files.
 The video format is not complaint with this unit ( 
page 264).
 The video playback mode is set to "Mode A. " In this
mode, when the unit reaches the end of a video file,
playback pauses. Tap the BACK button to return to the
video file list.
 If you change a file or a folder name, or move files/
folders using a computer, the unit may fail to recognize
them.
 The video format is not complaint with this unit ( 
page 264).
 Deactivate the demonstration mode (  page 153).
Cause or corrective action
 The color and brightness of photos seem different from
the actual subject. Try adjusting exposure or white
balance to match their impressions closer.
 Even when you set the Key Sound off, the shutter sound
cannot be disabled. Also the shutter sound volume
cannot be turned down.
 Even when you are using the headset, the shutter sound
is output by the loudspeaker. Also the shutter sound
volume cannot be turned down.
Cause or corrective action
the internal memory or the "Memory Stick Duo. "
 If "Text Editor" application is closed while there is a file
being edited but not saved yet, the unit names and saves
the file using numbers. Open the file to confirm, and
delete the file if it is not necessary.
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