Sony COM-2 Operating Instructions Manual page 173

1
1
Troubleshooting
Symptom
The unit does not delete
music data.
The unit produces no
sound or produces only
noise.
WMA files will not play.
The volume cannot be
turned up.
Audio playback stops
unexpectedly.
"  " is displayed as part of a
title.
Photo
Symptom
It takes some time to
display an image file.
A particular image cannot
be displayed.
The unit does not
recognize an image
file as an image file. / No
files are listed.
Cause or corrective action
 Music data transferred using SonicStage cannot be
deleted on mylo. Use SonicStage after connecting to
your computer.
 The volume level is set to zero. Turn up the volume ( 
page 14).
 The headset plug is not connected properly. Insert it
firmly into the jack (  page 24).
 The headset plug is dirty. Clean the headset plug with a
soft, dry cloth.
 Copyright protected Audio files by Windows Media
Player 9 cannot be played on the unit, even if they can
be transferred to the unit.
 "AVLS" is activated. Remove the checkmark to
deactivate (  page 153).
 The remaining battery power is insufficient to operate
the unit. Charge the battery (  page 9, 12).
 If the unit encounters an audio file that is incompatible
with the unit, playback stops (  page 264). Select
another track.
 The title contains characters that the unit cannot
display. Use a software program on your computer to
rename the title with appropriate characters.
Cause or corrective action
 It may take some time to display large image files.
 Some large images may contain too much data to be
displayed.
 The file extension is different from the photo file
format.
 The file format is Progressive JPEG. Try to open on the
edit screen and then save.
 There is a possibility that an image cannot be playback
if it has been modified by a PC.
 Check that the data are saved into the correct folder on
the internal memory or the "Memory Stick Duo" ( 
page 123).
 If you change a file or a folder name, or move files/
folders using a computer, the unit may fail to recognize
them.
 The data format is not complaint with this unit (  page
264).
 The file name extension is different from the photo file
format.
Table of
Contents
mylo
Widget
Web
RSS/
Podcast
AIM
Skype
Yahoo!
Messenger
Google
Talk
Music
Photo
Video
Camera
Tools
Index
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