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Sony Vaio PCG-R505DL Service Manual

Sony notebook computer service manual
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PCG-R505DL/R505DS/R505DSK/R505DSP

SERVICE MANUAL

Ver. 1-2002C
Revision History
Lineup: PCG-R505DL
PCG-R505DS
PCG-R505DSK
PCG-R505DSP
9-874-513-01
For American Area
Canadian Model
• Design and specifications are subject to
change without notice.

Notebook Computer

US Model
S400

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Summary of Contents for Sony Vaio PCG-R505DL

  • Page 1: Service Manual

    PCG-R505DL/R505DS/R505DSK/R505DSP SERVICE MANUAL Ver. 1-2002C Revision History Lineup: PCG-R505DL PCG-R505DS PCG-R505DSK PCG-R505DSP 9-874-513-01 For American Area US Model Canadian Model • Design and specifications are subject to change without notice. Notebook Computer S400...
  • Page 2 Information in this document is subject to change without notice. Sony and VAIO are trademarks of Sony. Microsoft, MS-DOS, Windows, the Windows 95, Windows 98, Windows 2000, Windows ME and Windows XP logo are trademarks of Microsoft Corporation. All other trademarks are trademarks or registered trademarks of their respective owners.

  • Page 3: Table Of Contents

    UC : US model / Canadian model History of the changes is shown as the “Revision History” at the end of this data. Page ... 2-1 ... 3-1 (to 3-2) ... 4-1 (to 4-2) (to 5-9) – 3 – Confidential PCG-R505DL/R505DS/R505DSK/R505DSP (AM)

  • Page 4: Chapter 1. Removal

    CHAPTER 1. REMOVAL < ATTENTION > Please confirm disassembly method by “Repair Manual” which has been informed you separately. Confidential PCG-R505DL/R505DS/R505DSK/R505DSP (AM) (END)

  • Page 5: Chapter 2. Self Diagnostics

    CHAPTER 2. SELF DIAGNOSTICS < ATTENTION > Please confirm “Self Diagnostics” method which will be informed you with distribution of “Self Diagnostics” software. Confidential PCG-R505DL/R505DS/R505DSK/R505DSP (AM) (END)

  • Page 6: Chapter 3. Block Diagram

    Ethe r Serial Hea d p h o n e Ext-MIC Pallarel SMBUS1 SMBUS1 I/O Expander I/O Expander /SMBUS MUX Baterry SMBUS0 /SMBUS MUX SMBUS0 OZ998 OZ998 BP2R/BP4R LED Caps/Num/ScrLk Power SW SWX-87 FPC LED PWR/BATT/MS/W-LAN PCG-R505DL/R505DS/R505DSK/R505DSP (AM) (END) Confidential...

  • Page 7: Chapter 4. Frame Harness Diagram

    CN4401 DC IN CN4402 CNX-153 BOARD SIDE B LITHIUM ION BATTERY PACK CN4302 Rear CN4301 FLEXIBLE FLAT CABLE (10 CORE) KEY BOARD (EXCEPT: PCG-R505DL) CN2101 CN1111 CN1901 WIRELESS LAN CARD IFX-182 BOARD IFX-183 BOARD IFX-180 BOARD SIDE A CN4601 MEMORY...

  • Page 8: Chapter 5. Exploded Views And Parts List

    0 are critical for safety. Replace only with part number specified. Les composants identifiés par une marque 0 sont critiques pour la sécurité. Ne les remplacer que par une pièce portant le numéro spécifié. PCG-R505DL/R505DS/R505DSK/R505DSP (AM) CHAPTER 5. Confidential...

  • Page 9: 5-1. Main Section

    4-662-756-01 SCREW (1.4 TAPPING) (1.4X3.5) 4-654-273-31 ACE (M2), LOCK (2X3.5) 4-654-273-21 ACE (M2), LOCK (2X13) 4-651-989-31 SPACER (MBX) 4-635-966-01 SCREW (HEX) 4-635-301-01 SCREW M3X4 4-644-492-01 ACE (M2), LOCK (2X6) 4-654-273-01 ACE (M2), LOCK (2X5) 4-645-016-01 ACE (M2) (DIA. 4.6), LOCK (2X3) Confidential PCG-R505DL/R505DS/R505DSK/R505DSP (AM)
  • Page 10 PCG-R505DS, PCG-R505DL R505DSK, R505DSP * When change the CPU (ref. 84), refer to “Replacing the CPU” on page 5-7 and 5-8. PCG-R505DS, R505DSK, R505DSP Q wg ea ws 46 52 PCG-R505DL/R505DS/R505DSK/R505DSP (AM) Confidential...

  • Page 11: 5-2. Lcd Section

    X-4624-449-1 HOUSING (DISPLAY) ASSY 4-660-029-01 COVER (DISPLAY) 4-662-650-01 (R505DS, R505DSK, R505DSP)... 4-649-669-11 CUSHION IFX 4-663-174-01 (R505DL)...SPACER (W-LAN) 4-645-016-01 ACE (M2) (DIA. 4.6), LOCK (2X3) 4-643-356-01 SCREW (M2X5) PCG-R505DL/R505DS/R505DSK/R505DSP (AM) COMPLETE PWB IFX-182 COMPLETE PWB IFX-183 CABLE, COAXIAL GASKET (W-LAN) Confidential...
  • Page 12 2 Pressing two corners marked with rotate the lock with a flat-blade screwdriver toward the lock position. (AMP) unlock position CPU socket lock position Note: Lock the CPU properly, or operation becomes unstable. CPU socket in the figure, mark mark CPU socket Confidential PCG-R505DL/R505DS/R505DSK/R505DSP (AM)

  • Page 13: 5-3. Accessories

    0 are critical for safety. Replace only with part number specified. Les composants identifiés par une marque 0 sont critiques pour la sécurité. Ne les remplacer que par une pièce portant le numéro spécifié. PCG-R505DL/R505DS/R505DSK/R505DSP (AM) (END) Confidential...
  • Page 14 ® VAIO Notebook Quick Start PCG-R505 Series...
  • Page 16 Contents Welcome...5 Features ...5 Unpacking Your Notebook ...6 Registering Your Notebook ...8 Setting Up Your Dial-Up Connection ...9 Setting Up Your VAIO Notebook...13 Locating Controls and Ports ...14 Connecting the Docking Station ...20 Disconnecting the Docking Station...22 Connecting a Power Source ...26 Starting Your Notebook ...32 Shutting Down Your Notebook...33 Using Power Saving Modes ...34...
  • Page 17 Troubleshooting Your Notebook ... 62 Troubleshooting the Docking Station ... 65 Troubleshooting the LCD Screen ... 66 Troubleshooting the Mouse and Touchpad ... 66 Getting Help...69 Support Options ... 70 Software Support Information ... 72 Sony Service Center... 74 Index...75...

  • Page 18: Welcome

    Welcome Congratulations on your purchase of the Sony VAIO ® notebook. Sony has combined leading-edge technology in audio, video, computing, and communications to provide you with state-of-the-art personal computing. Features For complete specifications of your VAIO® notebook, refer to the Specifications flyer supplied with your notebook.

  • Page 19: Unpacking Your Notebook

    VAIO® Notebook Quick Start Unpacking Your Notebook Remove the following hardware, documents, and CDs from the box: Hardware Main Unit Docking Station * Docking station supplied with selected models. Documents VAIO® R505 SuperSlim Pro™ Notebook Quick Start — Contains details on unpacking and setting up your notebook, supplementary updates, and software information.

  • Page 20: Software Cds

    VAIO® Notebook Notes on Use — Explains notes on use and offers safety tips. Software CDs Microsoft ® Word — VAIO® computer you purchased, if the application becomes corrupted or is erased. Recovery CDs Application Recovery CD(s) — applications if they become corrupted or are erased. Driver Recovery CD(s) —...

  • Page 21: Registering Your Notebook

    VAIO® Notebook Quick Start Registering Your Notebook Take advantage of Sony’s commitment to quality customer support and receive these benefits by registering your notebook: Sony Customer Support — troubleshoot problems you may be having with your notebook. Limited Warranty —...

  • Page 22: Setting Up Your Dial-Up Connection

    Setting Up Your Dial-Up Connection This section describes the basic steps for setting up your dial-up connection. The Connection Wizard guides you through the process of connecting to the Internet and choosing an Internet Service Provider (ISP) or setting up an existing account. Setting up your Internet connection (Microsoft®...
  • Page 23 VAIO® Notebook Quick Start Phone and Modem Options window Select the location from where you are dialing and then click OK. The New Connection Wizard window appears. New Connection Wizard window Follow the on-screen instructions to finish setting up your Internet connection.
  • Page 24 Setting up your dial-up connection (Microsoft® Windows® 2000) Click Start, point to Programs, Accessories, Communications, and then click Internet Connection Wizard. The Internet Connection Wizard window appears. Internet Connection Wizard window. Follow the on-screen instructions to finish setting up your Internet connection.
  • Page 25 VAIO® Notebook Quick Start...

  • Page 26: Setting Up Your Vaio Notebook

    Setting Up Your VAIO Notebook This section describes the following: Locating Controls and Ports Connecting the Docking Station Disconnecting the Docking Station Connecting a Power Source Starting Your Notebook Shutting Down Your Notebook Using Power Saving Modes...

  • Page 27: Locating Controls And Ports

    VAIO® Notebook Quick Start Locating Controls and Ports On the Notebook Front Hard disk drive indicator Num lock indicator Caps lock indicator Scroll lock indicator LCD screen Speakers Power button Keyboard * Wireless LAN capabilities are available on selected models. OFF ON WIRELESS Touchpad...
  • Page 28 Back Battery port Left DC In port USB port Air vent Locating Controls and Ports Memory Stick® slot PC Card slot...
  • Page 29 VAIO® Notebook Quick Start Right USB port Headphone jack Microphone jack i.LINK® (IEEE 1394) S400 port Only connect 10BASE-T and 100BASE-TX cables to the Do not connect any other type of network cable or any telephone line. Connecting cables other than those listed above may result in an electric current overload and could cause a malfunction, excessive heat, or fire in the port.
  • Page 30 Removing Rubber Tab Gently pull the rubber tab away from the notebook to find the Ethernet port and phone line jack. Bottom Docking station connector Battery Unlock/Lock switch 6 Battery Unlock switch Air vent Locating Controls and Ports Air vent Reset switch Ventilation fan...
  • Page 31 VAIO® Notebook Quick Start On the Docking Station Your notebook may come with a PCGA-DSD5 or PCGA-DSM5 docking station, depending on the model you purchased. Both Sony docking stations offer the following features: A floppy disk drive. An optical drive.
  • Page 32 Left Left lever Air vent Right Optical drive Undock switch Locating Controls and Ports Floppy disk drive DC In indicator Right lever...

  • Page 33: Connecting The Docking Station

    VAIO® Notebook Quick Start Connecting the Docking Station You may connect your notebook to the docking station as long as it is not in power saving mode, i.e., Standby or Hibernate. Connecting the notebook while it is in power saving mode may result in data loss or a computer malfunction. Note the following before connecting your notebook to the docking station: Disconnect the VGA, USB, AC, and Ethernet devices from your notebook.
  • Page 34 Firmly press down the two rear corners of the notebook until it clicks into place and is securely fastened to the docking station. Be careful not to press the top of the notebook too strongly. The LCD display may be damaged. Securing the Notebook to the Docking Station Connecting the Docking Station...

  • Page 35: Disconnecting The Docking Station

    VAIO® Notebook Quick Start Disconnecting the Docking Station You may disconnect the notebook from the docking station when the notebook is off or on. However, do not disconnect the notebook from the docking station while the docking indicator is on, while the notebook is in Standby or Hibernate mode, or while battery power is low.
  • Page 36 Remove the notebook from the docking station, while moving the notebook slightly back to disengage it from the two front latches of the docking station. Removing the Notebook from the Docking Station To disconnect the docking station when the notebook is on You can use the Start Menu in the Windows®...
  • Page 37 VAIO® Notebook Quick Start From the Start menu Click Start on the Windows® taskbar. Select Unlock Computer to access the Undock Complete dialog box. Wait for the docking indicator to switch off before undocking the notebook. Once the Undock Complete dialog box appears, continue to step 3 to finish undocking the notebook.
  • Page 38 Using the UNDOCK switch Pull the UNDOCK switch on the right side of your notebook. The Undock Complete dialog box appears. Once the Undock Complete dialog box appears, continue on to step 2 to finish undocking the notebook. This prevents you from leaving the notebook on the docking station in this released state for too long.

  • Page 39: Connecting A Power Source

    VAIO® Notebook Quick Start Connecting a Power Source You can use either AC power or a rechargeable battery pack as a power source. Using the AC adapter Plug the cable attached to the AC adapter into the DC In port on the notebook.

  • Page 40: Using Battery Power

    The LED indicator on the AC adapter may be turned on until the AC adapter is unplugged from your notebook. When the AC adapter is not used, unplug it from the AC outlet. Use only the supplied AC adapter. Do not use any other AC adapter. Using battery power You can use a battery pack as a source of power.
  • Page 41 VAIO® Notebook Quick Start Align the grooves and tabs on the battery with the tabs and notches on the back of the notebook, and slide the battery toward the notebook until it clicks into place. Inserting Battery Pack Slide the lock lever into the Lock position to secure the battery on the notebook.
  • Page 42 battery indicator on the front of the notebook indicates the status of the battery pack. Battery Indicator Battery Indicator Status Meaning The notebook is using battery power. Single blink The battery is running out of power. Double blink The battery is charging. The notebook is using AC power.
  • Page 43 VAIO® Notebook Quick Start Slide the Unlock/Lock switch to the UNLOCK position and slide the battery away from the notebook. Removing Battery Pack You may lose data if you remove the battery pack while the notebook is on and not connected to the AC adapter or if you remove the battery while the notebook is in a power saving mode.
  • Page 44 Connecting a Power Source connected. To avoid loss of data when using battery power, save your data frequently and manually activate a power management mode. Never leave the battery pack in temperatures above 140° F (60° C), such as under direct sunlight or in a car parked in the sun. Battery life is shorter in a cold environment.

  • Page 45: Starting Your Notebook

    VAIO® Notebook Quick Start Starting Your Notebook Slide the LCD lock lever in the direction of the arrow and lift the cover. Opening Notebook Press the power button located on the right side of the notebook until the green power indicator turns on. Turning on Notebook If you hold the power button in the On position for more than 4 seconds, the notebook turns off.

  • Page 46: Shutting Down Your Notebook

    Shutting Down Your Notebook To avoid potential loss of data, follow these steps to turn off your notebook. Click Start on the Windows® taskbar. (Windows XP) Click Turn Off Computer at the bottom of the Start menu to display the Turn Off computer dialog box, and click Turn Off. (Windows 2000) Click Shut Down at the bottom of the Start menu to display the Shut Down Windows dialog box, and click Shut Down.

  • Page 47: Using Power Saving Modes

    VAIO® Notebook Quick Start Using Power Saving Modes When you use a battery as the source of power for your notebook, you can take advantage of power management settings to conserve battery life. In addition to the normal operating mode, which allows you to turn off specific devices, your notebook has two distinct power saving modes: Standby and Hibernate.

  • Page 48: Notes On Power Saving Modes

    Using Power Saving Modes Notes on power saving modes When returning from Hibernate mode, the system status stored on the hard disk is erased and the notebook starts normally if you press the power button and hold it for more than 4 seconds. Standby mode uses more power than Hibernate mode.
  • Page 49 VAIO® Notebook Quick Start...

  • Page 50: Adding Memory

    Adding Memory In the future you may want to install memory modules to expand the functionality of your notebook. The amount of memory on your notebook will vary depending on the model you purchased. Expansion memory modules are available as options. For memory upgrades, use only unbuffered PC133 (CL2) SDRAM SO-DIMM (gold lead contacts).

  • Page 51: Precautions And Procedures

    Personal injury or equipment damage may result from failure to take these precautions. Sony recommends memory upgrades be performed by an authoriz e d Sony Service Center. To find the nearest center or agent, see http://www.sony.com/pcsupport.

  • Page 52: Typical Expansion Memory Configuration

    Typical expansion memory configuration Total System Memory (MB) On board (MB) * The 384 MB memory configuration may require the removal and replacement of original factory-installed memory module. Precautions and Procedures Slot (MB)

  • Page 53: Removing A Memory Module

    VAIO® Notebook Quick Start Removing a Memory Module Turn off your notebook and disconnect all peripheral devices, such as your printer. Unplug the notebook and remove the battery packs. After the notebook has cooled, loosen and remove the two screws with the mark located on the bottom of your notebook.

  • Page 54: Installing A Memory Module

    Installing a Memory Module Turn off your notebook and disconnect all peripheral devices, such as your printer. Unplug the notebook and remove the battery packs. After the notebook has cooled, loosed and remove the two screws with the mark located on the bottom of your notebook. Use an appropriate screwdriver.
  • Page 55 VAIO® Notebook Quick Start Lift the keyboard from the LCD display side, then gently turn it over on the touchpad space. Be careful not to detach the cable when lifting the keyboard. Turning the Keyboard C a b l e You must remove the existing memory module before you can install a new module.
  • Page 56 Installing the Memory Module 11 Gently replace the keyboard, then press it into your notebook. Be careful not to detach the cable when lifting the keyboard. 12 Close the notebook cover, then tighten the screws on the bottom of the computer.

  • Page 57: Viewing The Amount Of Memory

    The amount of memory displayed in the Sony Notebook Setup screen is not always correct. The video adapter uses some system memory, and that amount of memory does not appear as part of the total memory shown in the Sony Notebook Setup screen.

  • Page 58: About The Software On Your Notebook

    About the Software on Your Notebook Your VAIO ® notebook is ready to help you work, play, learn, and communicate as soon as you turn it on. This section offers the following information: Overview of the Software on Your Notebook Application, Driver, and System Recovery CDs Using Your Recovery CDs...

  • Page 59: Overview Of The Software On Your Notebook

    VAIO® Notebook Quick Start Overview of the Software on Your Notebook Your computer may not be supplied with all of the software listed below, depending on the configuration you purchased. Preinstalled software may not be identical to retail versions or include supporting documentation. Adobe ®...
  • Page 60 PCs. With Drag’n Drop CD software you can also create your own backup CD from the original CD that you own. * i.LINK is a Sony trademark used only to designate that a product contains an IEEE 1394 con- nection. The i.LINK connection may vary, depending on the software applications, operating system, and compatible i.LINK devices.
  • Page 61 Personal Start Page, free storage space for your personal Web site, a member magazine, and 24-hour technical support. EverQuest® (On selected models) Sony Online Entertainment Inc. This introductory edition of EverQuest®, a living, constantly evolving fantasy world, takes users to new heights of online role-playing gaming.
  • Page 62 Sony Electronics Inc. This image management software displays images from your hard drive, a Sony digital still camera, or a Sony Mavica® camera. The images appear in a convenient light-table format, so that you can easily view the contents of an...
  • Page 63 CD-ROM drive while using RealJukebox software. Either action may cause RealJukebox software to shut down improperly. Sony recommends using the SonicStage software’s Record function to create any CDs on your VAIO® computer, if the specific model you purchased is preconfigured with all necessary components for CD-R and CD-RW capability.
  • Page 64 * i.LINK is a Sony trademark used only to designate that a product contains an IEEE 1394 con- nection. The i.LINK connection may vary, depending on the software applications, operating system, and compatible i.LINK devices.
  • Page 65 Internet content. Sony on Yahoo! Yahoo! Inc. Personalize your own web portal with Sony on Yahoo! Get a free webmail account, customized news and local weather reports, comics, instant messaging, and more. VAIO Action Setup (On selected models) Sony Electronics Inc.
  • Page 66 Overview of the Software on Your Notebook WinDVD ® InterVideo, Inc. WinDVD software is a simple-to-use DVD player including all the features you would expect to find in a standard consumer DVD player, while also offering advanced display and navigation features such as zoom, pan, bookmark, and time search.

  • Page 67: Application, Driver, And System Recovery Cds

    Your notebook comes with the following application, driver, and system recovery CDs. See “Using Your Recovery CDs” on page 55 for information. Application Recovery CD(s) Sony Electronics Inc. This CD enables you to reinstall individual applications if they become corrupted or are erased.

  • Page 68: Using Your Recovery Cds

    Application Recovery CD, contact Sony Customer Support. You must be in the Windows® operating system to run the Application Recovery CD. If you have any questions on using the Application Recovery CD, contact Sony Customer Support. Turn on your notebook. If your notebook is already on, close all applications.
  • Page 69 VAIO® Notebook Quick Start To use the Driver Recovery CD(s) The Driver Recovery CD utility enables you to reinstall individual drivers if they become corrupted or are erased. You can reinstall an individual driver to correct a problem that you are experiencing with your notebook, hardware, or software application.
  • Page 70 Properties dialog box. Click Reinstall Driver. The Hardware Update Wizard appears. Click Next. The wizard will search for the correct driver on your Driver Recovery CD. 10 When the recovery process is complete, click Finish. Some drivers will require that you reboot the computer to complete installation. Using the Driver Recovery CD(s) (Windows 2000) Turn on your notebook.
  • Page 71 VAIO® Notebook Quick Start To use the System Recovery CD(s) The System Recovery utility formats your hard disk drive and restores all original software applications. Your computer is returned to the original factory settings. The System Recovery process removes all software that you may have installed since you started using your computer.
  • Page 72 Press the power button and hold it for more than 4 seconds to turn off the notebook. Turn on the notebook. When the Sony logo is displayed, press the F2 key. The BIOS setup menu screen appears. Press the arrow keys to select the Exit menu.
  • Page 73 VAIO® Notebook Quick Start Make sure “Yes” is selected, then press the Enter key. The notebook restarts from the Recovery CD. Your system may include one or more System Recovery CDs. If you have two or more System Recovery CDs, insert the first CD to run the System Recovery program.

  • Page 74: Troubleshooting

    Troubleshooting This section describes how to solve common problems you may encounter when using your notebook. Many problems have simple solutions, so try these suggestions before you contact Sony Computing Support (http://www.sony.com/pcsupport). Consult the following sections: Troubleshooting Your Notebook Troubleshooting the Docking Station...

  • Page 75: Troubleshooting Your Notebook

    VAIO® Notebook Quick Start Troubleshooting Your Notebook My notebook does not start. Check that the notebook is plugged into a power source and that it is turned on. Check that the power indicator on the notebook’s front panel shows that the power is on.
  • Page 76 Shut down the notebook. Remove any peripheral devices connected to the notebook. Turn on the notebook. Press the F2 key when the Sony logo appears. The BIOS setup menu window appears. Press the arrow keys to select the Exit menu.

  • Page 77: My Notebook Stops Responding Or Does Not Shut Down

    VAIO® Notebook Quick Start Press the arrow keys to select Get Default Values, then press the Enter key. The message “Load default values for all SETUP items” appears. Press the Enter key, and select Yes. Use the arrow keys to select Exit (Save Changes), then press the Enter key.

  • Page 78: Troubleshooting The Docking Station

    Computer on the Windows Security window. (Windows 2000) If your notebook stops responding while playing a CD or DVD, press the Ctrl+Alt+Delete keys simultaneously and click Shut Down on the Windows Security window. Pressing the Ctrl+Alt+Delete keys simultaneously or turning off the notebook with the power button may result in data loss in files that are currently open.

  • Page 79: Troubleshooting The Lcd Screen

    All Programs. Press the Enter key. (Windows 2000) Press the Windows key and use the arrow keys to select Programs. Press the Enter key. Use the arrow keys to select Sony Notebook Setup, and press the Enter key. Select Sony Notebook Setup again, and press the Enter key.
  • Page 80 All Programs. Press the Enter key. (Windows 2000) Press the Windows key and use the arrow keys to select Settings. Press the Enter key. (Windows XP) Select Sony Notebook Setup, and press the Enter key. Select Sony Notebook Setup again. (Windows 2000) Select Control Panel, and then press the Enter key.
  • Page 81 VAIO® Notebook Quick Start If you cannot restart your notebook as described in the steps above, press and hold the power button for more than 4 seconds to shut down the notebook. If the pointer does not move while playing a disc, press the Ctrl+Alt+Delete keys simultaneously to stop playback and restart the notebook.

  • Page 82: Getting Help

    Getting Help Sony provides you with several support resources to answer questions about your VAIO® notebook or the preinstalled software. Refer to these resources in the order they are listed. Support Options Software Support Information...

  • Page 83: Support Options

    VAIO Support Agent VAIO Support Agent can be accessed from the Windows desktop. Using advanced diagnostic technology, Sony’s VAIO Support Agent runs scheduled protections of your applications, network settings, and other important software settings. When your software is protected, you can use VAIO Support Agent to repair software problems by restoring your software to any of the previously protected states.
  • Page 84 To contact the Sony fax-on-demand service, call: 1-888-4-SONY-PC (1-888-476-6972). Calling Sony Customer Support Sony provides software support free of charge for 90 days after the original date of purchase. You can speak with a Sony Customer Support Representative without using your notebook by calling: 1-888-4-SONY-PC (1-888-476-6972).

  • Page 85: Software Support Information

    VAIO® Notebook Quick Start Software Support Information Adobe® Acrobat® Reader® , Photoshop® Elements, Premiere® LE (Adobe Systems Inc.) Web site http://www.adobe.com/ e-mail techdocs@adobe.com phone 206-675-6126 (fee-based support) 206-628-5737 hours M-F, 6 AM-5 PM (PST) Apple QuickTime ® (Apple Computer, Inc.) Web site http://www.apple.com phone...
  • Page 86 Sony Applications (Sony Electronics Inc.) Web site http://www.sony.com/pcsupport phone 888-4-SONY-PC (888-476-6972) hours 7 days a week, 24 hours a day * Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase. Software Support Information...

  • Page 87: Sony Service Center

    Web site http://www.sony.com/pcsupport phone 888-4SONYPC (888-476-6972) hours 7 days a week, 24 hours a day * Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase. WinDVD ® (InterVideo, Inc.) Web site http://www.intervideo.com phone 510-651-0888...

  • Page 88: Index

    Index AC adapter AC power Application Recovery CD battery pack charging indicator light status indicator lights inserting loading power saving modes power status rechargeable removing using battery power brightness adjusting built-in speaker buttons left right Caps Lock charge status indicator light charging battery pack choosing power source...
  • Page 89 VAIO® Notebook Quick Start features getting help hardware online support headphone connector 69, 70 help Hibernate mode indicator lights battery Caps Lock charge status Num Lock power infrared port inserting battery pack internal speaker See speakers Internet connection keyboard lock lever troubleshooting left button lever...
  • Page 90 Serial connector setting up setting up your PC support shutting down notebook Sony Computing Support Sony Fax-on-Demand service Sony Service Center speakers built-in Standby mode starting computer starting your notebook startup problems support options technical support...
  • Page 93 © 2002 Sony Electronics Inc. Reproduction in whole or in part without written permission is prohibited. All rights reserved. Sony, VAIO, the VAIO logo, VAIO Smart, DVgate, Handycam, Media Bar, MovieShaker, PictureGear, Memory Stick, Mavica, VisualFlow, SonicStage, OpenMG, ATRAC3, Giga Pocket, Pico Player, and i.LINK are trademarks of Sony. All other trademarks are trademarks or registered trademarks of their respective owners.
  • Page 94 9-874-513-01 : Additional Model This manual and the constituent data may not be replicated, copied nor reprinted in whole or in part without prior written authorization of Sony Corporation. Information Technology Company Sony Corporation – 19 – Printed in USA...

  • Page 95: Revision History

    Revision History Suffix Ver. Date Contents QM No. Ver. 1 2002.03.01 First Edition <Remarks> [Confidential] PCG-R505DL/R505DS/R505DSK/R505DSP (AM)

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