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Summary of Contents for Google Nest Cam IQ outdoor
- Page 1 Nest cameras Nest Pro Guide 2019 | Confidential and Proprietary | Do not distribute...
- Page 2 Installation guides A step-by-step guide to installing Nest Cams. Category expertise Know what the experts know. Better Together Explore the benefits of using Nest Cams along with other Google Nest products. Additional resources Any Qs? Pro line: 855-VIP-NEST or 855-847-6378 Got Feedback? Tell us what you think here.
- Page 3 Meet the Nest Cam Family Find out all the details and technical specs for the Nest Cam Family. Nest Cam IQ outdoor Nest Cam IQ indoor Nest Cam outdoor Nest Cam indoor 2019 | Confidential and Proprietary | Do not distribute...
- Page 4 Meet the Nest Cam IQ outdoor 3.7 in What’s in the box ● Google Nest Cam IQ outdoor ● Wall plate ● Outdoor power cable ● Indoor power adapter ● Hex key ● Screws ● Cable clips 3.7 in ● Wall anchors ●...
- Page 5 Nest Cam IQ outdoor - all the specs Weight Power Input & Output Camera input 20 oz AC power adapter Input: 100-240V AC, 15V DC, 1.0A (568 g) 50/60Hz, 0.65A Output: 15V DC, 1.87A Security Audio Lights Night vision Status light and...
- Page 6 Meet the Nest Cam IQ indoor What’s in the box ● Nest Cam IQ indoor ● Google Nest Cam IQ indoor ● Power adapter 4.9 in ● Power cable ● Wall mount ● Drywall anchors ● Drywall screws ● Cable clips with nails ●...
- Page 7 Nest Cam IQ indoor - all the specs Weight Power Input & Output Camera input 12.6 oz AC power adapter Input: 100-240V AC, 5V DC, 1.0A (357 g) 50/60Hz, 0.65A Output: 15V DC, 1.87A Security Audio Lights Night vision 128-bit AES LED light ring Speaker, microphone High-power infrared LEDs...
- Page 8 Meet the Nest Cam outdoor 2.8 in What’s in the box ● Google Nest Cam Outdoor ● Mounting magnet ● Camera wall plate 2.8 in ● Power adapter ● Adapter wall plate ● Nest screws ● Wall anchors ● Cable clips ●...
- Page 9 Nest Cam outdoor - all the specs Weight Power Input & Output Camera input 5V DC, 1.0A 11.0 oz AC power adapter Input: 100–240V AC (313 g) 0.2A, 50/60Hz Output: 5V DC 1.4A Security Audio Lights Night vision RGB LED 128-bit AES Speaker, microphone 8 high-power infrared LEDs...
- Page 10 Meet the Nest Cam indoor What’s in the box ● Google Nest Cam Indoor ● Stand ● USB cable ● Power adapter 4.5 in ● Wall-mounting plate ● Nest screws ● Quick Start Guide ● Window decal ● Welcome Guide 2.9 in...
- Page 11 Nest Cam indoor - all the specs Weight Power Input & Output Camera input 7.1 oz AC power adapter Input: 100–240V AC 5VDC 1.0A (203.0 g) 0.2A DC-Output: 5VDC 2.0A Security Audio Lights Night vision RGB LED 128-bit AES Speaker, microphone 8 high-power infrared LEDs with TLS/SSL (850 nm) with IR cut filter...
- Page 12 Important: Have the customer write down the serial number and entry key, and save this information with their important documents or use an online storage service like Google Drive. Having these numbers on-hand will be a big help when troubleshooting.
- Page 13 Step 3: Plug in the camera and connect to Wi-Fi Plug the camera into a household power outlet with the included power cable and adapter. The camera’s light will pulse blue to let you know it’s getting power and is ready to be connected. The app will help the camera automatically scan for nearby Wi-Fi networks.
- Page 14 Optional: Install the Nest Cam IQ indoor wall mount The Nest Cam IQ indoor wall mount lets you securely attach the camera to a wall, ceiling, or other flat surface. It includes a 1/4”-20 tripod extension to screw the camera into. Gather the following tools: ●...
- Page 15 NEST CAM INDOOR INSTALLATION There are three different ways you can install the Nest Cam Indoor: ● Place it on a horizontal surface like a shelf ● Use the magnetic base to attach it to a metal surface ● Install the metal plate to mount the camera on a wall or ceiling Placing the camera on a horizontal surface like a shelf, countertop, or table is easy.
- Page 16 ● If you used a drill to put in the screws, hand tighten them with a screwdriver. This will ensure a secure installation and help prevent over-tightening and possible damage to walls or ceiling. ● Stick the Nest Cam to the mounting plate. The rare earth magnet will hold the Nest Cam securely, even if you install it on the ceiling.
- Page 17 Tips for camera placement: ● Nest Cam IQ Outdoor has Supersight close up tracking view, so it can automatically zoom in when it notices a person. Since it’s more versatile, you should install the camera where it can look over a large area of the property like the driveway or yard.
- Page 18 Plan the cable path Nest Cam IQ Outdoor is designed to be plugged into an indoor power outlet, so you’ll need to plan how you’ll run the cable through the wall to inside the home. Tip: If there is an existing opening nearby like an attic vent consider putting the power cable through there and avoiding drilling the hole.
- Page 19 Install the wall plate Once you’ve checked that the installation plan is good, you can mount the wall plate. 1. Hold the wall plate up where you want to mount the camera and mark the holes with a pencil. 2. Use a 3/32" (2 mm) bit to drill pilot holes for the screws. Note: If the wall is made of a hard material like brick or stucco, you may need to use the included wall anchors to hold the screws.
- Page 20 Note: If the camera ever needs to be removed from the wall plate, insert the included hex key into the hole in the base and turn it counterclockwise. Adjust the view Make sure the camera is plugged in and connected to Wi-Fi. Use the Nest app to check the view while you adjust the camera angle.
- Page 21 NEST CAM OUTDOOR INSTALLATION Get started Once Nest Cam Outdoor is set up on the Nest app here are a few things to consider: ● Check with your phone to make sure the outdoor spots chosen for Nest Cam get a Wi-Fi signal. ●...
- Page 22 Option 1: Installing on brick, wood, or other non-metal surface If there isn’t a metal surface that the mounting magnet can adhere to, you can install the camera’s metal wall plate. Then, you can stick the Nest Cam and its mounting magnet to the plate and rotate your camera to get the image the customer wants.
- Page 23 ● Install the wall plate Once you’ve confirmed streaming video from the chosen spot, it’s time to install the camera’s wall plate. Remove the protective sticker and backing foam from the wall plate. We recommend you first drill pilot holes with a 3/32” bit, and then attach the wall plate with the screws.
- Page 24 Option 2: Attach the camera to a metal surface using the magnet You can securely attach the camera to a metal surface made of steel or iron. Keep in mind, the mounting magnet won’t stick to other metals like aluminum or copper. ●...
- Page 25 ● Check Wi-Fi coverage with the camera Hold the camera up where you are installing it, and view the video stream with the Nest app. If the camera can’t connect to Wi-Fi, or if the video stream is interrupted, they might need to pick another location where the signal is stronger.
- Page 26 ● Install the power adapter We recommend installing the adapter at least 18 inches (50 cm) above the ground in case of flooding or deep snow. We included the adapter wall plate for this purpose. Place the adapter plate with the flat side facing the wall. Drill a hole and insert a wall anchor if needed.
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Page 27: Troubleshooting Tips
Troubleshooting tips Here is how to tackle some of the most common issues that can arise with Nest Cams. Visit here to find additional Nest Pros. You receive an error Nest Cam is offline message in the app Solve it: Solve it: If there are potential issues you’ll receive error A Nest Cam being offline could be due to a... - Page 28 Troubleshooting tips Here is how to tackle some of the most common issues that can arise with Nest Cams. Visit here to find additional Nest Pro’s. Video won’t play, Video is blurry, pixelated, pauses or skips discolored, or has glare Solve it: Solve it: Customers need their video streams to be reliable...
- Page 29 Nest Aware Google Nest Aware is a paid subscription service that makes your Google Nest camera even better with additional features and services. You can set Activity Zones, get improved activity alerts, and create video clips and timelapses from your video history.
- Page 30 Want to call the kids in for dinner? Tell image and exclude over or under-exposed areas. an intruder to get lost? Google Assistant is here to Nest Cam IQ indoor and outdoor elevate your help.
- Page 31 Better together Powered by the Google Assistant, Google Nest products come together to help customers even more throughout their day. Ask the Google How does it work Assistant together? Access Nest Cams with ● See video streams on Nest “Hey Google,...
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Page 32: Additional Resources
Additional resources Prefer watching videos? Take a look at our Nest Cam IQ Outdoor installation video: Tell us what you thought about this training here. 2019 | Confidential and Proprietary | Do not distribute... - Page 33 Additional resources Prefer watching videos? Take a look at our Nest Cam Outdoor installation video: Tell us what you thought about this training here. 2019 | Confidential and Proprietary | Do not distribute...
- Page 34 Additional resources Prefer watching videos? Take a look at our video that covers both Nest Cam Indoor camers: Tell us what you thought about this training here. 2019 | Confidential and Proprietary | Do not distribute...
- Page 35 Additional resources Here are some useful Nest Cams links if you need more information: ● GRT: https://googleretailtraining.exceedlms.com/student/path/11806-nest-cam-family ● Google Store: https://store.google.com/us/magazine/compare_cameras?hl=en-US ● Google Support: https://support.google.com/googlenest/topic/9360528?hl=en&ref_topic=9300014,9371069, 7029808, Tell us what you thought about this training here. 2019 | Confidential and Proprietary | Do not distribute...
- Page 36 Want to know more about: ○ Google Nest Hub? Go to ■ GRT: https://googleretailtraining.exceedlms.com/student/path/14351-google-nest-hub https://store.google.com/us/product/google_nest_hub?hl=en-US&GoogleNest ■ https://support.google.com/googlenest/topic/7029677?hl=en&ref_topic=7029097,9371069,7029808, ■ ○ Google Nest x Yale lock? Go to ■ GRT: https://googleretailtraining.exceedlms.com/student/path/11856-nest-yale-lock https://store.google.com/us/product/nest_x_yale_lock?hl=en-US ■ https://support.google.com/googlenest/topic/9369270?hl=en&ref_topic=9369404,9371069,7029808, ■ ○ Google Nest Thermostats? Go to ■ GRT: https://googleretailtraining.exceedlms.com/student/path/11799-nest-thermostats...