Sony Handycam DCR-HC20 Operation Manual page 74

Symptom
An unknown picture appears on the
screen.
An unknown indicator appears on the
screen.
The buttons do not appear on the
touch panel.
The buttons on the touch panel do not
work correctly or do not work at all.
The picture in the viewfinder is not
clear.
The picture in the viewfinder has
disappeared.
The picture remains on the LCD
screen.
Recording
Symptom
The tape does not start when you
press REC START/STOP.
The power abruptly turns off.
The SteadyShot function does not
function.
Auto focus does not function.
A vertical band appears when
recording candlelight or electric light
in the dark.
74
Troubleshooting
Cause and/or Corrective Actions
• The camcorder is in [DEMO MODE]. ([DEMO MODE] is automatically
displayed when you leave the camcorder for 10 minutes after selecting
CAMERA without inserting a cassette.)
cTouch on the LCD screen or insert a cassette to cancel [DEMO
MODE]. You can also set [DEMO MODE] to [OFF] on the
(SETUP MENU) menu. (p. 58)
cRefer to the indicator list. (p. 97)
cTouch the LCD panel lightly.
cPress DSPL/BATT INFO (or DISPLAY on the Remote Commander).
(p. 37)
cAdjust the screen ([CALIBRATION]). (p. 87)
cExtend the viewfinder. (p. 16)
cUse the viewfinder lens adjustment lever to adjust the lens. (p. 16)
cClose the LCD panel. The picture is not displayed in the viewfinder
when the LCD panel is open. (p. 16)
• This occurs when your camcorder is turned off forcibly by removing the
battery pack, disconnecting the DC plug from your camcorder or the like
while turning on the power. This is not a malfunction.
Cause and/or Corrective Actions
cSlide the POWER switch to select the CAMERA mode. (p. 15)
cThe tape has reached the end. Rewind it, or insert a new cassette.
cSet the write-protect tab to REC or insert a new cassette. (p. 82)
cThe tape is stuck to the drum due to moisture condensation. Remove the
cassette and leave your camcorder for at least 1 hour, then re-insert the
cassette. (p. 86)
• [A.SHUT OFF] in the
cWhen approximately 5 minutes have elapsed while you do not operate
your camcorder, the camcorder is automatically turned off.
Slide the POWER switch down to turn the power on again. (p. 15) Or
use the AC Adaptor.
cCharge the battery pack. (p. 12)
cSet STEADYSHOT to [ON] in the
cSet [FOCUS] to [
AUTO]. (p. 30)
cThe recording conditions are not suitable for auto focus. Adjust the focus
manually. (p. 30)
• This occurs when the contrast between the subject and the background is
too high. This is not a malfunction.
(OTHERS) menu is set to [5min]. (p. 60)
(CAMERA SET) menu. (p. 48)