Samsung DG68-00294A User Manual page 59

PROBLEM
Food does not broil The oven controls have been set
properly.
incorrectly.
The rack has not been properly
positioned.
Cookware not suited for broiling.
Aluminum foil used on the broiling
pan and grid has not been fitted
properly and slit as recommended.
In some areas the power (voltage)
may be low.
The oven The oven sensor needs to be
temperature is too adjusted.
hot or too cold.
Scratches or The cooktop is being cleaned
abrasions on improperly.
cooktop surface
Cookware with rough bottoms
were used on the cooktop or
there were coarse particles (eg.
salt or sand) present between the
cookware and the surface of the
cooktop.
Cookware has been slid across the
cooktop surface.
Brown streaks or Boilovers have been cooked onto
specks
the surface.
Areas of Mineral deposits from water and
discoloration with food have been left on the surface
metallic sheen of the cooktop.
The oven will not The oven temperature is too high
self-clean. to set a self-clean operation.
The oven controls have been set
incorrectly.
A self-cleaning cycle cannot be started if the oven lockout feature has been
activated or if a radiant surface element is on.
"Crackling" or This is the sound of the metal
"popping" sound
heating and cooling during
both the cooking and cleaning
functions.
Excessive smoking There is excessive soiling in the
during a self-
oven.
cleaning cycle
The oven door will
The oven is too hot.
not open after a
self-cleaning cycle.
POSSIBLE CAUSE SOLUTION
• Press the BROIL pad.
• See the broiling guide on page 41.
• Use suitable cookware.
• See the section on broiling on page 42.
• Preheat the broil element for 10 minutes.
• See the broiling guide on page 41.
• See the section on adjusting the
thermostat on page 46.
• Scratches are not removable. Tiny
scratches will become less visible in time
as a result of cleaning.
• To avoid scratches, use the recommended
cleaning procedures. Make sure bottoms
of cookware are clean before use, and use
cookware with smooth bottoms.
• Use the blade scraper to remove soil.
• See the section on care and cleaning of
the glass cooktop on page 54.
• Remove using a ceramic-glass cooktop
cleaning cream.
• Use cookware with clean, dry bottoms.
• Allow the range to cool and reset the
controls.
• See the section on self-cleaning on page
47.
• This is normal.
• Press the CLEAR/OFF pad. Open the
windows to rid the room of smoke. Wait
until the self-cleaning cycle is cancelled.
Wipe up the excessive soil and reset the
oven for self-cleaning.
• Allow the oven to cool.
Troubleshooting _59