Storage And Maintenance - Samsung BN68-02604B-04 User Manual

Other Information
Issues
Others
The remote control does not work.
The cable/set top box remote control
does not turn the TV on or off, or
adjust the volume.
A "Mode not supported" message
appears.
Caption on TV menu is greyed out.
There is a plastic smell from the TV.
TV signal Information is unavailable
in the self Diagnosis Test menu.
TV is tilted to the right or left side.
The Channel menu is grey out
(unavailable).
Your settings are lost after 30 minutes
or every time the TV is turned off.
You have intermittent loss of audio
or video.
The PIP menu is not available.
You see small particles when you
look closely at the edge of the frame
of the TV.
POP (TV's internal banner ad)
appears on the screen.
✎
This TFT LCD panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However,
there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the
product.

storage and Maintenance

¦
Do not spray water or a cleaning agent directly onto the
product. Any liquid that goes into the product may cause a
failure, fire, or electric shock.
46
English
solutions and Explanations
• Replace the remote control batteries with correct polarity (+/–).
• Clean the transmission window located on the top of the remote.
• Try pointing the remote directly at the TV from 5~6 feet away.
• Program the Cable/Sat remote control to the operate the TV. Refer to the Cable/Sat user manual
for SAMSUNG TV code.
• Check the supported resolution of the TV and adjust the external device's output resolution
accordingly. Refer to resolution settings in this manual.
• Caption can not be selected in the TV menu when connected via HDMI or Component.
• Caption must be activated on the external device.
• This smell is normal and will dissipate over time.
• This function is only available with digital channels from an Antenna / RF/Coax connection.
(P. 21)
• Remove the stand base from the TV and reassemble it.
• The Channel menu is only available when the TV source is selected.
• If TV is in the store Demo mode, it will reset audio and picture settings every 30 minutes. Please
change from store Demo mode to home Use mode in the Plug & Play procedure. Press the
sOURCE button to select TV mode, go to
• Check the cable connections and reconnect them.
• Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables
are flexible enough for long term use. mounting the TV to the wall, we recommend using cables
with 90 degree connectors.
• functionality is only available when you are using a HDMI, PC or components source.
PIP
• This is part of the product's design and is not a defect.
• Select home Use under Plug & Play mode.
For details, refer to Plug & Play (Initial Setup) (P. 7)
→ setup → Plug & Play → EnTERE.
MEnU
Clean the product with a soft cloth dapped in a small
amount of water.