Guarantee - Morphy Richards soupmaker clarity Manual

(f) the Morphy Richards product was not purchased in Australia or
New Zealand as a brand new product.
3 Consumer Guarantees
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major
failure.
If you acquired the goods in New Zealand, similar provisions of
the Consumer Guarantees Act 1993 may apply, but may be
excluded if you acquired the goods for the purpose of a business.
4 How to make a claim
You may make a claim under this warranty by visiting our website
at (www.morphyrichards.com.au in Australia,
www.morphyrichards.co.nz in New Zealand), contacting our
customer care line (1300 556 816 in Australia, 0800 666 2824 in
New Zealand) or visiting a Morphy Richards service centre.
To make a valid claim under this warranty, you must:
(a) lodge the claim with us as soon as possible and no later than
14 days after you first become aware of the breakdown;
(b) provide us with the Morphy Richards product serial number;
(c) provide us with reasonable proof of purchase for the Morphy
Richards product; and
(d) if required by us, provide us (or any person nominated by us)
with access to the premises at which the Morphy Richards
product is located at times nominated by us (so that we can
inspect the Morphy Richards product).
5 Warranty claims
If you make a valid claim under this warranty and none of the
exclusions set out in section 2 apply, we will, at our election, either
repair the Morphy Richards product or replace the Morphy
Richards product with a product of identical specification (or
where the product is superseded or no longer in stock, with a
product of as close a specification as possible).
Goods presented for repair may be replaced by refurbished goods
of the same type rather than being repaired. Refurbished parts
may be used to repair the goods.
Morphy Richards products are designed and supplied for normal
domestic use. We will not be liable to you under this warranty for
business loss or damage of any kind whatsoever.
6 Costs of warranty claim
Where you make a claim under this warranty, a Morphy Richards
authorised repairer may need to attend your premises to inspect
the Morphy Richards product. If the Morphy Richards product is
located in Australia, we may charge you a service call fee if a
repairer will be required to travel more than 30 kilometers from the
place of purchase. For further information, please contact Glen
Morphy Richards on 1300 556 816 in Australia or 0800 666 2824
in New Zealand. Alternatively, visit our website at
www.morphyrichards.com.au in Australia or
www.morphyrichards.co.nz in New Zealand.
14
o Glen Dimplex Australia
8 Lakeview Drive, Scoresby, Victoria 3179
T : 1300 556 816
E : sales@glendimplex.com.au
www.morphyrichards.com.au
Glen Dimplex New Zealand
NZ
38 Harris Road, East Tamaki, Auckland, New Zealand
T : 0800 666 2824
E : sales@glendimplex.co.nz