Troubleshooting Table; Contacting Service - Kohler MF1500DPA User Manual

8: Troubleshooting
8.3

Troubleshooting table

ALARM CONDITION
MAINS RECT. FAULT
MAINS BYP. FAULT
OUTPUT SHORT
OVERLOAD
TEMPERATURE HIGH
INV. PHASE FAULT
SYNCHRON. FAULT
BATTERY IN DISCHARGE
MANUAL BYP IS CLOSED
8.4

Contacting service

Kohler Uninterruptible Power Ltd. has a service department dedicated to providing routine maintenance and emergency
service cover for your UPS. If you have any queries regarding your UPS please contact us.
We recommend that your UPS is protected by an extended warranty agreement. These agreements assist us in caring for
your UPS, ensuring that it is well maintained and attended to promptly should any problems occur.
86
MEANING
Input mains power supply is outside
prescribed tolerance.
Bypass mains power supply is outside
prescribed tolerance.
There is a short circuit at the output of
UPS (on the load side).
Load exceeds the UPS rated power.
UPS temperature has exceeded the
allowed value.
Inverter is faulty.
The inverter and mains are not
synchronised.
Battery is near end of autonomy.
External maintenance bypass is closed.
Load supplied by mains
Kohler Uninterruptible Power Ltd.
Woodgate
Bartley Wood Business Park
Hook
Hampshire, United Kingdom
RG27 9XA
Tel: +44 (0)1256 386701
0800 731 3269 (24Hr.)
Email: ukservice.ups@kohler.com
SUGGESTED SOLUTION
The UPS input mains voltage to UPS is low or missing.
If site power appears to be OK, check the UPS input
mains supply fuses /circuit breakers etc.
The UPS bypass mains voltage to UPS is low or missing.
If site power appears to be OK, check the UPS input
mains supply fuses /circuit breakers etc.
Check for a short circuit on a connected load.
Check all output connections and protective devices.
Identify which piece of equipment is causing the overload
and disconnect it from the UPS.
Check the ambient temperature of the UPS is <40°C.
If the ambient temperature is normal call the authorised
service centre for assistance.
Call the authorised service centre for assistance.
The frequency of the UPS input mains supply is outside
the configured UPS operating limits and the UPS static
bypass has been temporarily disabled.
Call the authorised service centre for assistance if this is
a repetitive problem.
Shutdown the load connected to UPS before the UPS
switches itself off to protect its batteries
This alarm is only displayed if the UPS is on maintenance
bypass. If this is not a desired state, turn on the UPS
system following the correct operating procedure.
TS_627_02 - PowerWAVE MF1500 DPA User Manual 21/4/22