KitchenAid KSM5SSB Owner's Manual page 7

WARRANTY AND SERVICE
HASSLE-FREE REPLACEMENT WARRANTY – 50 UNITED STATES,
DISTRICT OF COLUMBIA, AND PUERTO RICO
We're so confident the quality of our
products meets the exacting standards
of KitchenAid that, if your Stainless Steel
Bowl should fail within the first year
of ownership, KitchenAid will arrange
to deliver an identical or comparable
replacement to your door free of charge
and arrange to have your original
Stainless Steel Bowl returned to us. Your
replacement unit will also be covered by
our one-year limited warranty.
If your Stainless Steel Bowl should fail
within the first year of ownership, simply
HASSLE-FREE REPLACEMENT WARRANTY – CANADA
We're so confident the quality of our
products meets the exacting standards of
the KitchenAid brand that, if your Stainless
Steel Bowl should fail within the first year
of ownership, we will replace your Stainless
Steel Bowl with an identical or comparable
replacement. Your replacement unit will
also be covered by our one-year limited
warranty.
If your Stainless Steel Bowl should fail
within the first year of ownership, simply
call our toll-free Customer eXperience
ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES,
OR ORDERING ACCESSORIES AND REPLACEMENT PARTS
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call
toll-free at 1-800-541-6390 or write to:
Customer eXperience Center,
KitchenAid Small Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218
®/™ ©2020 All rights reserved. KITCHENAID and the design of the Stand Mixer
are trademarks in the U.S. and elsewhere. Used under license in Canada.
W11411631D.indb 7 W11411631D.indb 7
call our toll-free Customer eXperience
Center at 1-800-541-6390 Monday
through Friday. Please have your original
sales receipt available when you call. Proof
of purchase will be required to initiate the
claim. Give the consultant your complete
shipping address (no P.O. Box numbers,
please).
When you receive your replacement
Stainless Steel Bowl, use the carton,
packing materials, and prepaid shipping
label to pack up your original Stainless
Steel Bowl and send it back to KitchenAid.
Center at 1-800-807-6777 Monday
through Friday. Please have your original
sales receipt available when you call. Proof
of purchase will be required to initiate the
claim. Give the consultant your complete
shipping address.
When you receive your replacement
Stainless Steel Bowl, use the carton,
packing materials, and prepaid shipping
label to pack up your original Stainless
Steel Bowl and send it back to KitchenAid.
Outside the United States and Puerto
Rico:
Consult your local KitchenAid dealer or the
store where you purchased the Stainless
Steel Bowl for information on how to
obtain service.
For service information in Canada:
Call toll-free 1-800-807-6777.
For service information in Mexico:
Call toll-free 01-800-0022-767.
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