Troubleshooting - JVC RA-E981B Instruction Manual

TROUBLESHOOTING

ERROR
The device does not
switch on.
No sound.
No network
connection can be
established.
WiFi connection
cannot be
established.
No station is found.
Hiss in FM mode.
No stations
available / burbling
/ intermittent in DAB
mode.
Alarm does not
work.
All other
undetermined
cases.
REMEDY
• Check it the power adaptor is connected properly.
• Turn on the sound as it may be muted .
• Increase the volume.
• Pull any connected headphone or speaker from the connector jack.
• Check the WLAN function.
• Try to set an IP address at the device.
• Activate the DHCP function on the router and make the connection
again at the device.
• A firewall is activated on the network > set the respective program
in such a way that access is possible.
• Reboot the router
• Check the availability of WLAN network on the router.
• Place the device closer to the router.
• Make sure the password is correct.
• Check the network as well as the access point and firewall.
• The station may not be available currently, try again later.
• The link of the station is changed or the station no longer transmits
> ask the provider for information.
• The link of manual added station may not be correct, check and
change it.
• Check/move the FM antenna.
• Move the radio.
• Move the radio.
• Rescan local stations only (high-strength).
• Check the local DAB coverage.
• Switch on the alarm.
• Due to the volume setting, refer to the solutions of "No sound".
• The source of alarm was set to be station but there is no network
connection. Change the source of alarm or reconfigure the
connection.
The smart radio may process large amount of data after a period of
operation, no matter in which mode, it will cause the system freeze or
malfunction. Reboot the device if necessary.
The normal function of the product may be disturbed by strong
Electro-Magnetic Interference. If so, simply reset the product to
resume normal operation by following the instruction manual. In
case the function could not resume, please use the product in other
location.
The device may malfunction when used in areas with strong radio
interference. The device will work properly again once there is no
more interference.
EN