VeriFone T650P Quick Reference Manual page 11

Terminal Heartbeat
Heartbeat technology creates communication between the terminal and technicians so that
technicians can remotely understand the status of a terminal. This enables technicians to triage
any issues as efficiently as possible. To trigger a terminal heartbeat test:
Swipe down from the top of the touch screen and select the launcher
Select 'device management'
Press 'Verifone cloud'
Scroll to the bottom of the screen and press 'hear beat'
The light should indicate green, meaning a 'healthy' status of the terminal. If the heartbeat
fails, there will be a red 'X' rather than a green tick
Icons and meanings
Cellular
Icon Description
Indicates strength of
signal
Cellular is disabled
Cellular is
connected but does not
have internet access
Wifi
Icon Description
Indicates strength of
signal
Wifi is disabled
Wifi network is
password protected
Wifi is connected but
does not have internet
access
Terminal has detected
wifi but is not
connected
11 Quick reference guide
Wifi signal strength
Icon Description
Wifi 0 bars
(weakest signal)
Wifi 1 bar
Wifi 2 bars
Wifi 3 bars
Wifi 4 bars