Warranty For U.s.a - Panasonic FZ-S1 Series Operating Instructions Manual

Appendix

WARRANTY for U.S.A

Section 1: Limited Warranty - Hardware
Panasonic Connect North America, referred to hereinafter as "Panasonic", will repair OR replace, at
Panasonic's sole discretion, the Panasonic products listed below ("Product(s)") with new or rebuilt parts, free of
charge in a Panasonic Authorized Service Center for the period specified below from the date of original
purchase in the event of a defect in materials or workmanship. These warranties are extended solely to the
original purchaser and cannot be transferred. A purchase receipt or other proof of date of original purchase will
be required before warranty performance is rendered.
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Panasonic Toughbook FZ-S1 / FZ-T1 / FZ-L1 product models – 1 Year
Panasonic will retain replacement parts for the following product warranty service for 5 years from the Product
end of life date.
Original Battery Warranty
Batteries supplied with the Product are covered under the warranty for 6 months from the date of purchase.
Batteries purchased separately are covered under the warranty for 6 months from the date of purchase. A
replacement battery furnished under the product warranty is covered for the remaining period of the 6
months warranty on the original or purchased battery.
Optional: Extended Warranty Program
If this Extended warranty program coverage is purchased, the serial numbered Product is entitled to the same
manufacturer's warranty coverage on the Product with the exception of the battery. The cost of labor, parts, and
shipping are included in the price of the Extended Warranty Program.
Optional: Panasonic "Ultimate Care" Warranty Program
Any Product for which the Panasonic "Ultimate Care" warranty program has been purchased will receive
additional coverage as specified in that program, for any failure that occurs due to accidental damage. All other
terms and conditions of the standard warranty will apply, and this additional warranty coverage will exist for the
duration of the standard warranty period of the applicable Product. If Ultimate Care warranty program coverage
is purchased, the warranty term will be extended to the end of the last year of the purchased Ultimate Care
warranty period.
The Ultimate Care warranty will cover any hardware failures occurring due to accidental damage of the Product
with an exclusion only of customer intentional acts and damage caused by events beyond human control, with
a total loss replacement limit of a maximum of 2 % of the total number of Products deployed for a specific
customer.
This includes unlimited replacement of major sub-assemblies and components of the Product during the
standard warranty term and any extended warranty program term that has been purchased by the customer.
This also includes cosmetic damages that result from exposure of the internal components of the Product to the
environmental conditions.
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Additional exclusions apply – please refer to limited warranty exclusions section below.
78 Operating Instructions - Reference Manual
Panasonic Connect North America
Division of Panasonic Corporation of North America
FZ-S1/T1/L1 Products - Warranties