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Camera
‡
Trouble
Still images and
• Check if clouds or dirt attach to the lens of
videos shot with
camera.
the camera are
blurred.
Cannot launch
• Wait for a while and retry the operation or turn
Camera
the power off then turn on the terminal. Check the
battery level and available memory space of the
terminal.
Recording failed
• Exit the camera app and restart the app.
Osaifu-Keitai
‡
Trouble
Cannot use Osaifu-
• If you activate Omakase Lock, Osaifu-Keitai
Keitai.
function cannot be used regardless of NFC/
Osaifu-Keitai lock settings.
• Check if you activate NFC/Osaifu-Keitai lock. →
P.87
• Check if you hold the
terminal over a reader. → P.87
Check and remedy
Check and remedy
mark position on the
International roaming
‡
Trouble
■ If the signal mark is displayed
Cannot use the
terminal overseas.
• Do you subscribe to WORLD WING?
Check the subscription of WORLD WING.
■ If out of area is displayed
• Are you out of the service area of the international
roaming service or in weak radio wave area?
Check if it is available service area or overseas
network operator with NTT DOCOMO website.
• Try to change the network settings or settings
for overseas communication operator.
Set "Network mode" to "5G/4G/3G/GSM (auto
connect)". → P.128
Set "Select automatically" of "Network operators"
to ON.
→ P.128
• Turning the terminal power OFF and then turning
ON again may work for the restoration. → P.30
Cannot use data
• Set "Data roaming" to ON. → P.128
communication
overseas.
The terminal
• Is the limit of maximum charges for use
cannot be used
exceeded?
suddenly while you
A limit of maximum charges for use is set
use it overseas.
beforehand if you use "International Roaming
Service (WORLD WING)". If the limit of maximum
charges for use is exceeded, check out your
accumulated fee.
There is no
• Is "Incoming call restriction while roaming" set to
incoming call
ON? → P.131
overseas.
136
Check and remedy
Appendix
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