4098-001
Symptom Tables
Locate the symptom in the following tables and take the indicated
action.
Carrier Transport Problems
Symptom
• No carrier movement
• Slow carrier movement
• Carrier stops
• Carrier slams side frame
• Carrier does not move to
cartridge load position when
opening access door
Maintenance Station Problems
Symptom
• Fails to cap the printheads
• Fails to clean the printheads
Operator Panel Problems
Symptom
• Power or Paper Feed buttons
do not operate
• Power or Busy lights do not
come on
Printer Communication Table
Symptom
• Not able to print Test Page
2-6
Service Manual
Action
Go to the
"Carrier Transport
Service Check" on page
Action
Go to the
"Maintenance Station
Service Check" on page
Action
Replace the operator panel, or the
system board.
Action
Check the USB cable and system
board cable connections. If OK,
replace Power/Parallel/USB board
2-8.
2-10.