Troubleshooting - LG G360 User Manual

Troubleshooting

Message
SIM card
error
No network
connection/
Dropped
network
38 38
Possible causes
There is no SIM
card in the phone
or it is inserted
incorrectly.
Signal is weak or
you are outside the
carrier network.
Operator applied
new services.
Possible corrective measures
Make sure that the SIM card is
correctly inserted.
Move toward a window or into
an open area. Check the network
operator coverage map.
Check whether the SIM card is more
than 6~12 months old. If so, change
your SIM card at your network
provider's nearest branch. Contact
your service provider.
Troubleshooting