Frequently Asked Questions; Consumer Relations - Honeywell HPA060 Series Owner's Manual

CLEANING AND STORAGE

FREQUENTLY ASKED QUESTIONS

We recommend that you clean the air purifier at least once every 3 months and before extended storage. Use only
a dry cloth to wipe the external surfaces of the air purifier.
DO NOT USE WATER, WAX, POLISH, OR ANY CHEMICAL SOLUTION.
If your Air Purifier will not be used for more than 30 days, we recommend:
• Remove the HEPA Filters from the unit.
• Wrap the HEPA Filters in an air tight plastic bag.
• Remove the Household Gas & Odour Reducing Pre-Filter and place it in an air tight plastic bag.
FREQUENTLY ASKED QUESTIONS
My Air Purifier is starting to make noise and the air output is less. What's wrong?
The filters may be dirty. High amounts of contaminants can block the pores in the filter and stop the air from
moving through it. Replace the filters.
How long should I run my Air Purifier?
The unit will be most effective when doors and windows are closed and should be run when you are at home.
Can I wash any of the filters in my Air Purifier?
No. Washing either filter will ruin it.
ACCESSORIES AND REPLACEMENT FILTERS
You may be able to purchase Honeywell replacement filters at the store where you purchased your air purifier or
they can be ordered directly at www.HoneywellPluggedIn.com or call 1-800-477-0457.
To help ensure stated product performance, use only Genuine Honeywell Replacement Filters.
• Certified HEPA Filter
• Household Gas & Odour Reducing Pre-Filter

CONSUMER RELATIONS

We are here to help answer any questions you may have about this product.
Call us toll-free at: 1-800-477-0457, e-mail: ConsumerRelations@HelenofTroy.com, or visit our website at:
www.HoneywellPluggedIn.ca.
Please be sure to specify the model number of the unit you are contacting us about.
NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CONSUMER RELATIONS FIRST OR SEE YOUR
WARRANTY. DO NOT RETURN TO THE UNIT TO THE ORIGINAL PLACE OF PURCHASE. DO NOT ATTEMPT
TO OPEN THE MOTOR HOUSING YOURSELF, DOING SO MAY VOID YOUR WARRANTY AND CAUSE
DAMAGE TO THE AIR PURIFIER OR PERSONAL INJURY.
H model HRF-H1C (single pack) or HRF-H2C (2 pack)
Filter
model HRF-B2C (2 pack)
+
B
Pre-Filter
7