8
Troubleshooting
If you encounter problems when using this appliance, check the following points before requesting
service. If you cannot solve the problem, contact the Philips Consumer Care Center in your country.
Problem
I have difficulties
closing the top lid.
I have difficulties
opening the top lid
after the pressure is
released.
The food is not
cooked.
26
EN
Solution
The inner lid is not well assembled. Make sure the inner lid is well
•
assembled around the inside of the top lid.
The handle is in
position. Turn it counter clockwise to
•
Make sure the handle is in
•
There could be food residue on the bottom of the floating valve. Do
•
not force to open it which may cause burn. Wait for the appliance to
cool down (around 30 minutes) then repeatedly turn the handle back
and forth.
Incorrect function or time was selected, increase cooking time or
•
change cooking method.
Make sure that there is no foreign residue on the heating element
•
and the outside of the inner pot before switching the All-in-One
cooker on.
The heating element is damaged, or the inner pot is deformed. Take
•
the cooker to your Philips dealer or a service center authorized by
Philips.
position.
position.