Troubleshooting - Philips HD2178/72 User Manual

9 Troubleshooting

If your All-in-One cooker does not function properly or if the cooking quality is
insufficient, consult the table below. If you are unable to solve the problem, contact a
Philips service center or the Consumer Care Center in your country.
Problem
I have difficulties closing
the top lid.
I have difficulties
opening the top lid after
the pressure is released.
The food is not cooked.
Air or steam leaks from
under the lid.
Air or steam leaks from
the floating valve.
EN
22
Solution
The sealing ring is not well assembled. Make sure the
•
sealing ring is well assembled around the inside of the
top lid.
The floating valve blocks the locking pin. Push down
•
the floating valve so that it does not block the locking
pin.
The floating valve has not dropped. Push the floating
•
valve down.
Make sure that there is no foreign residue on the
•
heating element and the outside of the inner pot
before switching the All-in-One cooker on.
The heating element is damaged, or the inner pot is
•
deformed. Take the cooker to your Philips dealer or a
service center authorized by Philips.
• Incorrect function or time was selected, increase
cooking time or change cooking method.
The sealing ring is not well assembled. Make sure the
•
sealing ring is well assembled around the inside of the
top lid.
There is food residue in the sealing ring. Make sure the
•
sealing ring is clean.
The top lid is not properly closed. Make sure the top lid
•
is properly closed.
The pressure level inside of the appliance is abnormal.
•
In this case the safety valve will be releasing steam.
Take the appliance to your Philips dealer or a service
center authorized by Philips.
There is food residue in the rubber ring of the floating
•
valve. Clean the rubber ring of the floating valve.
The rubber ring of the floating valve is broken. Replace
•
the rubber ring.