Pride Jazzy 614 Technical Troubleshooting Manual
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Pride Jazzy 614 Technical Troubleshooting Manual

With dynamic controller electronics
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  • Page 2 WARNING! The troubleshooting and replacement procedures detailed in this troubleshooting guide should only be performed by service personnel in accordance with the Provider Stan- dards of Pride Mobility Products Corporation. The symbols below are used throughout this troubleshooting guide to identify warnings and important infor- mation.

  • Page 3: Table Of Contents

    Table of Contents INTRODUCTION ......................4 Jazzy 614 with Dynamic Electronics Technical Troubleshooting Guide ..........4 How to use Pride Model Specific Technical Troubleshooting Guides ..........4 System Retest ............................ 4 SECTION 1 - NO POWER .................... 6 SECTION 2 - BATTERY CONDITION METER DIAGNOSTICS ........9 Battery Condition Meter LEDs Ripple Left to Right/Steady Display .............

  • Page 4: Introduction

    INTRODUCTION Jazzy 614 with Dynamic Electronics Technical Troubleshooting Guide This Jazzy 614 with Dynamic Electronics Technical Troubleshooting Guide covers diagnostic and repair scenarios for Jazzy 614 power chairs equipped with Dynamic electronics. This guide is divided into three sections: Section 1 — No Power Section 2 —...
  • Page 5 DYNAMIC BUS CABLE POWER INTERFACE HARNESS REAR BATTERY HARNESS FRONT BATTERY HARNESS RIGHT MOTOR LEFT MOTOR RUN PLUG OFF-BOARD CHARGER POWER CORD CIRCUIT BREAKER Diagram 1. Jazzy 614 with Dynamic Electronics Troubleshooting Key Jazzy 614 with Dynamic Electronics Technical Troubleshooting Guide www.pridemobility.com...

  • Page 6: Section 1 - No Power

    Dynamic bus cable (4) and retest the system. 6. Remove the seat. Refer to the power base owner’s manual. 7. Remove the rear shroud. See figure 5. Figure 5. Rear Shroud Removal www.pridemobility.com Jazzy 614 with Dynamic Electronics Technical Troubleshooting Guide...
  • Page 7 — If the multimeter indicates greater than 0VDC, then go to step 16. — If the multimeter indicates 0VDC, then go to the next step. Measure Voltage Figure 9. Connector 6a Jazzy 614 with Dynamic Electronics Technical Troubleshooting Guide www.pridemobility.com...
  • Page 8 — If the multimeter indicates about 1 ohm, then replace the power interface harness (5) and retest the system. — If the multimeter indicates an open, then replace the cir- cuit breaker (13) and retest the system. www.pridemobility.com Jazzy 614 with Dynamic Electronics Technical Troubleshooting Guide...

  • Page 9: Section 2 - Battery Condition Meter Diagnostics

    — If the multimeter indicates greater than 18VDC, then go to the next step. 2. Plug connector 11b into connector 1a (see diagram 2) and then plug connector 12b into a standard electrical outlet. Jazzy 614 with Dynamic Electronics Technical Troubleshooting Guide www.pridemobility.com...
  • Page 10 — If the multimeter indicates the same voltage as measured in step 9, then go to step 16. — If the multimeter indicates a different voltage than measured in step 9, then go to the next step. www.pridemobility.com Jazzy 614 with Dynamic Electronics Technical Troubleshooting Guide...
  • Page 11 — If the multimeter indicates greater than 1 ohm for either test, then replace the Dynamic bus cable extension (3) and retest the system. — If the multimeter indicates less than 1 ohm for both tests, then go to the next step. Jazzy 614 with Dynamic Electronics Technical Troubleshooting Guide www.pridemobility.com...

  • Page 12: Battery Condition Meter Leds Ripple Right To Left

    3. Make sure the Dynamic joystick (1) is in the neutral (center) position and press the on/off key to turn on power to the controller. — If the Dynamic joystick (1) still displays the fault, then replace the Dynamic joystick (1) and retest the system. www.pridemobility.com Jazzy 614 with Dynamic Electronics Technical Troubleshooting Guide...

  • Page 13: Flash Code #1 - User Fault/Stall Timeout

    — If the multimeter does not indicate 0.5 - 1.5 ohms, then replace the left motor (9) and retest the system. — If the multimeter indicates about 0.5 - 1.5 ohms, then replace the Dynamic power module (2) and retest the system. Jazzy 614 with Dynamic Electronics Technical Troubleshooting Guide www.pridemobility.com...

  • Page 14: Flash Code #4 - Right Motor Fault

    — If the multimeter indicates about 35 ohms, then replace the Dynamic power module (2) and retest the system. — If the multimeter does not indicate about 35 ohms, then replace the left brake assembly and retest the system. www.pridemobility.com Jazzy 614 with Dynamic Electronics Technical Troubleshooting Guide...

  • Page 15: Flash Code #6 - Right Park Brake Fault

    1. Remove the seat. Refer to the power chair owner’s manual. 2. Remove the front and rear shrouds. See figures 5 and 6. 3. Unplug connector 4b from connector 1b and unplug connector 4a from connector 3b. See diagram 2. Jazzy 614 with Dynamic Electronics Technical Troubleshooting Guide www.pridemobility.com...
  • Page 16 — If no damage or corrosion is present, then replace the Dynamic power module (2) and retest the system. — If replacing the power module does not resolve the problem, then replace the Dynamic joystick (1) and retest the system. www.pridemobility.com Jazzy 614 with Dynamic Electronics Technical Troubleshooting Guide...
  • Page 17 This page intentionally left blank. Jazzy 614 with Dynamic Electronics Technical Troubleshooting Guide www.pridemobility.com...
  • Page 18 This page intentionally left blank. www.pridemobility.com Jazzy 614 with Dynamic Electronics Technical Troubleshooting Guide...
  • Page 19 DYNAMIC POWER MODULE DYNAMIC BUS CABLE EXTENSION DYNAMIC BUS CABLE POWER INTERFACE HARNESS REAR BATTERY HARNESS FRONT BATTERY HARNESS RIGHT MOTOR LEFT MOTOR RUN PLUG OFF-BOARD CHARGER POWER CORD CIRCUIT BREAKER Diagram 2. Jazzy 614 with Dynamic Electronics 3D Wiring Diagram...
  • Page 20 Diagram 3. Jazzy 614 with Dynamic Electronics 2D Wiring Diagram...
  • Page 21 Flash Code #10 Unknown Fault Refer to “Flash Code #7, #8, #9, #10, and #11 Faults” Flash Code #11 Incompatible Controller Fault Refer to “Flash Code #7, #8, #9, #10, and #11 Faults” Table 1. Jazzy 614 Dynamic Flash Codes...
  • Page 22 Pride Mobility Products Corporation 182 Susquehanna Ave. Exeter, PA 18643 Contact Information Main Toll Free Number 800.800.8586 Local Phone Number 570.655.5574 Internet Address for Product Information www.pridemobility.com Internet Address for Service Informationwww.prideservice.com “Live Chat” available 8:30 — 5:00 EST Toll Free Service Hotline 877.800.1248 (Dealers Only)

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