Dell P2423D User Manual page 67

Missing Pixels
Stuck-on Pixels
Brightness
Problems
Geometric
Distortion
Horizontal/
Vertical Lines
LCD screen has
spots
LCD screen has
bright spots
Picture too dim or
too bright
Screen not
centered correctly
Screen has one or
more lines
• Cycle power On-Off.
• Pixel that is permanently Off is a
natural defect that can occur in LCD
technology.
• For more information on Dell Monitor
Quality and Pixel Policy, see Dell Support
site at:
www.dell.com/pixelguidelines.
• Cycle power On-Off.
• Pixel that is permanently off is a
natural defect that can occur in LCD
technology.
• For more information on Dell Monitor
Quality and Pixel Policy, see Dell Support
site at:
www.dell.com/pixelguidelines.
• Reset the monitor to Factory Settings
(Factory Reset).
• Adjust brightness & contrast controls via
OSD.
• Reset the monitor to Factory Settings
(Factory Reset).
• Adjust horizontal & vertical controls via
OSD.
• Reset the monitor to Factory Settings
(Factory Reset).
• Perform monitor self-test feature check
and determine if these lines are also in
self-test mode.
• Check for bent or broken pins in the
video cable connector.
• Run the built-in diagnostics.
Troubleshooting
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