The Vantage App; Self-Help Resources - Lenovo ThinkStation P620 Hardware Maintenance Manual

Lenovo PC Diagnostics
Lenovo PC Diagnostics is an app installed on your smartphone to decode beep errors when an error with
beeps is emitted from your computers. To diagnose problems with Lenovo PC Diagnostics:
1. Download Lenovo PC Diagnostics from app stores or the Le Store Web site and install it on your
smartphone:
• Le Store or Google Play Store (Android)
• iTunes App Store (iOS)
• Le Store Web site
2. When an error code is displayed on the four-digit diagnostic display (for selected models) on the front
panel or the diagnostic indicator on the front panel turns on, launch the app and place your smartphone
near the computer.
3. Press Fn on your computer to emit the beep again. The app decodes the beep error and shows possible
solutions on the smartphone.
For more information, go to:
•
https://pcsupport.lenovo.com/lenovodiagnosticsolutions
•
https://www.thinkworkstationsoftware.com/diags

The Vantage app

The Vantage app is preinstalled on your computer. To diagnose problems with the Vantage app:
1. Type Vantage in the Windows search box and press Enter.
2. Follow the on-screen instructions and run a hardware scan.
If you are unable to isolate and resolve the problem after running the Vantage app, save and print the log files
created by the program. You might need the log files when you speak to a Lenovo technical support
representative.

Self-help resources

Use the following self-help resources to learn more about the computer and troubleshoot problems.
Resources
Troubleshooting and frequently asked questions
Accessibility information
https://www.lenovomm.com/appdetail/com.lenovo.lenovoworkstationdiagnostics/85
How to access?
•
https://www.lenovo.com/tips
•
https://forums.lenovo.com
https://www.lenovo.com/accessibility
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Chapter 6 Diagnostics