Dell Alienware 0JYTRGA00 Owner's Manual page 50

Alienware Diagnostics
®
If you experience a problem with your Alienware desktop, run the Alienware
Diagnostics.
NOTE: Back up all data before initiating a system recovery.
NOTE: The Resource DVD contains drivers for your computer. You can
also download the latest drivers and software for your computer from
support.dell.com.
Review your desktop' s configuration information, and ensure that the device that
you want to test appears in the system setup program and is active. Start the
Alienware Diagnostics from the Resource DVD .
Starting Alienware Diagnostics From the Resource DVD
1. Insert the Resource DVD .
2. Shut down and restart the desktop.
When the Alienware logo appears, press <F12> immediately.
NOTE: If you wait too long and the operating system logo appears, continue
to wait until you see the Microsoft
your computer and try again.
50 CHAPTER 6: TROUBLESHOOTING
Windows desktop; then, shut down
® ®
NOTE: The next steps change the boot sequence for one time only. On the
next start-up, the computer boots according to the devices specified in
the system setup program.
3. When the boot device list appears, highlight
press <Enter>.
4. Select Boot from CD-ROM from the menu that appears and press <Enter>.
5. Select Alienware Diagnostics from the numbered list. If multiple versions
are listed, select the version appropriate for your computer.
6. When the Alienware Diagnostics
want to run.
NOTE: Write down any error codes and problem descriptions exactly as
they appear and follow the instructions on the screen.
7. After all tests have completed, close the test window to return to the
Alienware Diagnostics Main Menu.
Resource DVD , then close the Main Menu window to exit the
8. Remove your
Alienware Diagnostics and restart the computer.
CD/DVD/CD-RW and
Main Menu appears, select the test you