Mechanical Troubleshooting; Air Filter - Honda EU7000is Manual

MECHANICAL TROUBLESHOOTING

When presented with an EU7000is inverter generator exhibiting error codes or unusual running problems, follow the steps below
BEFORE troubleshooting by the error code(s) found on
Remember, mechanical problems can lead to error codes and replacement of expensive electronic components that may not be
faulty. Some of these steps, hints, and directions may seem irrelevant or an inefficient use of time. It has been shown that following
these steps leads to easier and earlier identification of the actual problem or faulty component.
NOTE: One of the most common issues is fuel related. The maintenance interval for the high pressure fuel filter is 1000
hours. If you see the E-0A fault, this fuel filter should be replaced first and the unit re-tested.
Follow these steps and, when necessary, contact Techline or your District Service Manager (DSM) if additional assistance is
necessary. Always complete sections 1 and 2 before calling.
REMINDER: All major component replacement requires prior warranty authorization from Techline or your DSM. Major components
include the inverter, generator control unit (GCU), stator, rotor, and major engine components.
It may not be necessary to perform all of the following troubleshooting steps:
• Always complete sections 1 and 2.
• If the generator starts and immediately stalls or runs less than 10 seconds, refer to sections 3 to 5.
• If the generator runs for more than 10 seconds, refer to sections 6 and 7.
1. QUESTION THE CUSTOMER
When an EU7000is generator is brought in for repair, be
sure to fill out the i-Monitor Detail Error Log (found in the
back of this manual). This document is required before
Techline or your DSM can authorize warrantable inverter
generator repairs.
Important information to get from the customer:
• Description of generator usage at the time of the
failure
• Receptacles used
• Loads (manufacturer, model, volts, and amps of
each load)
• Extension cord length and gauge
2. CHECK THE CONDITION OF THE GENERATOR
With the customer present, document the condition of the fuel, oil
(level, color, odor) and air filter.
EU-86
page EU-93.
EU7000iS i-MONITOR DETAIL ERROR LOG
FAX this page to Techline at (678) 339-2519 or email to petl@ahm.honda.com
Dealer name:____________________________________________________ Dealer number:_______________________ State:_______
Contact:________________________________________________________ Telephone number: (
Generator Model: Frame serial number (including prefix):
__________________ ___________________________________________
1. Describe the failure: __________________________________________________________________________________________
_______________________________________________________________________________________________________________
2. Describe how the generator was being used at the time of the failure.
3. Extension cord gauge ________ and length _______________ (if applicable).
4. i-Monitor error log (see READING THE ERROR CODES and error detail code definitions on page 2)
Error Code #1 ____________ Error Code #2 ____________
Error Number in Error Number in
Units
Detail # display Detail # display
1 Hour 1
2 Volts 2
3 Volts 3
4 Amps 4
5 Amps 5
6 rpm 6
7 °C 7
8 °C 8
9 % 9
a Volts a
b °C b
c °C c
d kPa d
E V lt E
© 1998-2021 American Honda Motor Co., Inc.—All Rights Reserved
) _________________________
Date of purchase: Date of failure:
_____________________ ______________
Error Code #3 ____________
Error Number in
Units Units
Detail # display
Hour 1 Hour
Volts 2 Volts
Volts 3 Volts
Amps 4 Amps
Amps 5 Amps
rpm 6 rpm
°C 7 °C
°C 8 °C
% 9 %
Volts a Volts
°C b °C
°C c °C
kPa d kPa
V lt E V lt
OIL

AIR FILTER

Date Revised: November 2021 (PSV52522-T)
Hours
____________
Stator Inspection
Measured
Test Points
Voltage
Master
and VAC
and VAC
and VAC
Slave
and VAC
and VAC
and VAC
Measured
Test Points
Resistance
Master
and
and
d