Trouble Shooting The Connection Between Your Unit And Computer - Garmin GolfLogix GPS User Manual

Trouble Shooting the Connection Between Your Unit and Computer

If your GolfLogix Course Manager
connect your GolfLogix GPS then use the following troubleshooting steps. The follow-
ing steps are also outlined in the video available on the "Connect Your GPS" screen.
Step 1 : Double check all connections and make sure GolfLogix GPS is powered on.
Step 2 : Plug your unit into another available USB Port on your computer. After plugging
in to a new port wait for a few seconds to see if the Course Manager advances to the
Registration Screen. If still unsuccessful try Step 3
Step 3 : Re-install the USB to Serial Driver. Use link at http://www.golflogix.com/download.
• Ensure GolfLogix GPS is unplugged from your computer.
• Click on Download Driver and follow steps on website.
When ask if you want to "Run" or "Save" this file
When ask "The publisher could not be verified, are you sure you want to run?"
You may be asked if you'd like to "Re-install".
Note : After a re-install you will be ask to re-boot your computer.
An installation window will appear, to continue
• Open Course Manager and continue to USB Connection screen
• Securely plug in your GolfLogix GPS and power on. Wait for a few seconds to see if the
Course Manager advances the to the Registration Screen.
Step 4 : If you are still unsuccessful then try the new hardware found wizard.
• If Windows pops up the "New Hardware Found Wizard" when you connect your unit try
using the Wizard: 1) Select Auto-Detect driver, 2) If Prolific driver is found click Next,
3) When Wizard is finished try again to advance to the Registration screen.
Step 5 : If you are still unsuccessful then you may want to try the device on another
computer.
If you are still having trouble connecting your unit you may contact our Customer Service
department using www.golflogix.com/support or calling 1-877-977-0162
will not move to the Registration form
Click Run
Click Re-install
Click Next
16
when you
Click Finish
then
Click Run