GE Profile PSHF6YGZ Owner's Manual page 38

Before you call for service...
Problem
Orange glow in the freezer
Refrigerator has odor
Door not closing
properly
Moisture forms on
outside of refrigerator
Moisture collects inside
(in humid weather, air
carries moisture into
refrigerator when doors
are opened)
Interior light does
not work
Water on kitchen floor
or on bottom of freezer
Hot air from bottom
of refrigerator
Refrigerator never
shuts off but the
temperatures are OK
Refrigerator beeping
Food isn't thawing/
chilling
Actual temperature not
equal to Set temperature
SelectTemp or Beverage
Center feature is not
working
While QuickFreeze is
™
enabled, the actual
freezer temperature
may drop as low as
–3°F (–19°C)
38
Possible Causes
Defrost heater is on.
Foods transmitting odor
to refrigerator.
Interior needs cleaning.
Door gasket on hinge side
sticking or folding over.
A door bin is hitting a shelf
inside the refrigerator.
Not unusual during periods
of high humidity.
Too frequent or too long
door openings.
Due to the higher humidity in the • This is normal and may come and go as different food
refrigerator, you may on occasion
experience fog or small amounts
of moisture in the refrigerator
compartment.
No power at outlet.
Light bulb burned out.
Cubes jammed in chute.
Normal air flow cooling motor.
In the refrigeration process, it is
normal that heat be expelled in
the area under the refrigerator.
Some floor coverings are sensitive
and will discolor at these normal
and safe temperatures.
Adaptive defrost keeps
compressor running during
door openings.
Door open.
Packaging.
Wrong weight selected.
Item with high fat content.
Not using Chill/Thaw tray.
Unit just plugged in.
Door open for too long.
Warm food added to refrigerator. • Allow 24 hours for system to stabilize.
Defrost cycle is in process.
Refrigerator compartment
temperature control is set
at warmest setting.
Beverage Center feature
turns off after six months
of continuous operation.
What To Do
• This is normal.
• Foods with strong odors should be tightly wrapped.
• Keep an open box of baking soda in the refrigerator;
replace every three months.
• See Care and cleaning.
• Apply petroleum jelly to the face of the gasket.
• Move the door bin up one position.
• Wipe surface dry.
• This is normal for the beverage center.
loads and environmental conditions change. Wipe dry
with a paper towel if desired.
• Replace fuse or reset the breaker.
• See Replacing the light bulbs.
• Poke ice through with a wooden spoon.
• This is normal. The refrigerator will cycle off after the door
remains closed for 2 hours.
• Close door.
• Increase time or re-package in plastic.
• Select a larger weight.
• Select a larger weight.
• Place items on tray and allow space in between items for
better airflow.
• Allow 24 hours for system to stabilize.
• Allow 24 hours for system to stabilize.
• Allow 24 hours for system to stabilize.
• This is normal. In order to minimize energy usage,
the SelectTemp and Beverage Center features are
disabled when the refrigerator temperature control
is set at the warmest setting.
• Press Beverage Center pad to restart.
• This is normal.