Machine Reliability And Productivity; Machine Reliability And Service Call Ratio - Canon Oce VarioPrint 110 Manual

14. Machine Reliability and Productivity

This chapter describes the reliability and productivity of the Océ VarioPrint 110.

14.1 Machine Reliability and Service Call Ratio

The service call ratio varies, depending on the total print volume, installation
environment, image ratio, paper size, and paper type.
Monthly Print Volume
Print Volume Over a 5
Year Maintenance
Agreement
Large/Heavy
Paper Ratio
Usage
Factors
Toner Coverage
Media Type
Configuration (Main Unit
and Accessories)
Work Time
Labor
Travel Time
Service
Average CBV
Visit Ratio
*1 CMP (Commercial Print)
*2 CRD (Central Reproduction Department)
*3 The Work Time (minutes per visits) is the average amount of time a service technician needs
to service a machine. This number may vary, depending on the service technician's
experience and the service required during each site visit.
*4 The Travel Time (minutes per visits) is the average amount of time a service technician needs
to travel from site to site. This number may vary, depending on the local service map.
*5 The Average CBV (Copies Between Visits) is the estimated number of total copies/prints
between service visits. The CBV takes into account all service visits throughout the term of the
maintenance agreement. The actual CBV may vary, depending on the MCV (Monthly Copy
Volume), large paper ratio, and service required.
*6 The Visit Ratio is the estimated number of service visits per month.
Version 7 Océ VarioPrint 110 Customer Expectations Document
*1
CMP
*2
CRD
• Main Unit
• PRISMAsync Controller
• 1-ePIM-C1
• Saddle Finisher
*3
*4
CMP
*5
108,200
*6
1.85
200,000
12,000,000
40%
0%
6.0%
100% Plain Paper
60 Minutes
30 Minutes
With POC
*1 *2
CRD CMP
155,900 77,350
1.28 2.59
Without POC
*1 *2
CRD
117,150
1.71
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