ASCOM d83 User Manual
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ASCOM d83 User Manual

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USER MANUAL
Ascom d83 DECT Handset

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  • Page 1 USER MANUAL Ascom d83 DECT Handset...
  • Page 2 USER MANUAL Ascom d83 DECT Handset Abbreviations and Glossary Abbrevations and Glossary Acoustic Location Signal A loud audio signal used for localizing the handset. Bluetooth Low Energy Wireless technology that uses the same 2.4 GHz radio frequencies as classic Bluetooth, with low bandwidth. For example, used for location with BLE beacons.

  • Page 3: Table Of Contents

    USER MANUAL Ascom d83 DECT Handset Contents 1 Introduction............................ 1 Symbols ..........................1 Functions and Accessories....................1 2 Descriptions ..........................5 The DECT Handset......................6 Chargers ..........................7 Icons and Text in the Display....................8 Keys and Buttons ....................... 11 Alphanumeric Keys ......................12 2.5.1...
  • Page 4 USER MANUAL Ascom d83 DECT Handset 5.4.5 Lock and Unlock the Keypad during a Call .............30 5.4.6 Audio Transfer......................31 5.4.7 Start a New Call during Conversation..............31 5.4.8 Switch between Calls ....................31 5.4.9 End a Call......................31 5.4.10 Transfer a Call .....................32 5.4.11...
  • Page 5 USER MANUAL Ascom d83 DECT Handset Push-Button Alarm ......................46 Man-Down and No-Movement Alarm .................. 47 Pull-Cord Alarm.........................48 Acoustic Location Signal ....................48 Alarm with Location Information..................48 7.5.1 Alarm with Data ....................49 Automatic Call after Alarm....................49 8 Menu Operation.......................... 50 Connections ........................50 8.1.1...
  • Page 6 USER MANUAL Ascom d83 DECT Handset 9 Procedure Call ..........................77 10 System Profiles...........................78 10.1 System Profile Status Indications ..................78 11 Advanced Functions ........................80 11.1 Admin Menu ........................80 11.2 Clear Lists in Charger ......................80 12 System Handling ........................81 12.1...

  • Page 7: Introduction

    Introduction Introduction This document describes features and settings available for the Ascom d83 DECT handset. The handset is a feature-rich handset with color display, telephony, messaging, and Bluetooth. It is a highly robust handset for use in rough and demanding environments.
  • Page 8 USER MANUAL Introduction Ascom d83 DECT Handset 9 Programmable Hot keys Profiles System profiles Shared phone Contacts (250 contacts) Central phonebook Company phonebook (1000 contacts) Downloadable languages Multifunction buttons Programmable Navigation key Centralized management Personalized menus Easy replaceable battery Easy replacement of handset...
  • Page 9 USER MANUAL Ascom d83 DECT Handset Introduction Message template Alarm Push button alarm Pull-cord alarm Man-down and No-movement alarm Acoustic Location Signal (ALS) Alarm with data Automatic call after alarm Location IR Location LF Location BLE location Location, base stations...
  • Page 10 USER MANUAL Introduction Ascom d83 DECT Handset Accessories d83 Talker d83 Messenger d83 Protector d83 Protector Lite Desktop charger Desktop programmer Charging rack Battery pack charger 3.5-mm charger Carrying case Belt Clip — hinge-type — swivel-type Spare clip Security cord...

  • Page 11: Descriptions

    USER MANUAL Descriptions Ascom d83 DECT Handset Descriptions Figure 1. Description of the handset PQRS WXYZ Number External Description Characteristics Alarm button Available only for Protector, the button is a push-button alarm. LED indicator Muticolor LED indicator. Available only for Messenger and Protector, Talker has only green, orange and red colors.

  • Page 12: The Dect Handset

    USER MANUAL Descriptions Ascom d83 DECT Handset Space Used for adding space between words. Key lock Combined key lock and switch between upper and lower case text. Upper/lower case Voicemail access Quick access to the handset’s voicemail. NOTE: Voicemail is system-dependent feature.

  • Page 13: Chargers

    USER MANUAL Descriptions Ascom d83 DECT Handset Microphone The handset has two microphones: • The microphone on the front bottom side for speech in voice communication. • The microphone on the back side for noise cancelling during a phone call.

  • Page 14: Icons And Text In The Display

    USER MANUAL Descriptions Ascom d83 DECT Handset 3.5-mm Charger EU The 3.5-mm charger can be used to charge the handset only in the EU. Only use the charger within the temperature range of +5°C – +40°C. Icons and Text in the Display All functions and settings available to the user are shown as icons and text in the display.
  • Page 15 USER MANUAL Descriptions Ascom d83 DECT Handset Table 1 Status and system icons description (continued) Missed call Indicates missed calls. The icon appears in the Call list and in the Missed calls list. Outgoing call Indicates outgoing calls. The icon appears in the Call list and in a call window when making a call.
  • Page 16 USER MANUAL Descriptions Ascom d83 DECT Handset Table 1 Status and system icons description (continued) Silent volume Indicates that the ring signal has been muted. The icon appears in the Status bar when the ring volume is set to Silent.

  • Page 17: Keys And Buttons

    USER MANUAL Descriptions Ascom d83 DECT Handset The “Settings” menu contains personal handset settings such as changing the ringer volume, selecting language, etc. The ”Shortcuts" menu contains shortcuts for the Soft keys, Hot keys, Navigation keys, and the Multifunction button.

  • Page 18: Alphanumeric Keys

    USER MANUAL Descriptions Ascom d83 DECT Handset Multifunction Button 2 By default, long press is not configured and multi-press is configured to put the device in sleep mode. The button can be used as a shortcut in idle mode both with multi-press and long press.

  • Page 19: In Idle Mode And In Number Input Mode

    USER MANUAL Descriptions Ascom d83 DECT Handset Figure 4. Available Characters . , ? ! - " ' 1 d e f é è ê ë 3 a b c à â æ ç 2 j k l 5 g h i î ï 4 m n o ñ...
  • Page 20 USER MANUAL Descriptions Ascom d83 DECT Handset • Hinge-type clip (standard) The clip on the back of the handset is used to fasten the handset to a belt or similar. A swivel-type clip may also be used. • Swivel-type clip The ordinary belt clip can be replaced with a special swivel-type belt clip adapted to firmly place your handset onto your belt.

  • Page 21: Menu Tree

    USER MANUAL Ascom d83 DECT Handset Menu Tree Menu Tree Calls Call Call list 7891 01:30 Time of call More 7827 03:35 Back 7682 05:26 Edit number 7845 14-Mar-19 Save number Send message Delete Delete all Missed calls Call 7682 05:24...

  • Page 22: Contacts

    USER MANUAL Menu Tree Ascom d83 DECT Handset Contacts Search Call contact [Contact list] Add contact Name [Call list] Work number Mobile number Other number Ring signal Search Edit contact Name [Contact list] Work number Mobile number Other number Ring signal...

  • Page 23: Profiles

    USER MANUAL Ascom d83 DECT Handset Menu Tree Profiles Normal (default) Meeting (example)1 Volume Ring signal Internal call External call Call back Message alert2 Message alert 1 Message alert 7 Beep Add new 1. This example profile does not have all applicable settings.

  • Page 24: Messaging

    USER MANUAL Menu Tree Ascom d83 DECT Handset Messaging Messaging is not applicable to Talker. Enter text Reply Inbox Message List View More Delete Forward Close Inbox More Delete Call Back Delete all Call sender Call no. in text Write new message...

  • Page 25: Shortcuts

    USER MANUAL Ascom d83 DECT Handset Menu Tree Shortcuts Left Soft Keys Name Not used Middle Function Enter number Phone call Right Value Enter number Phone call  Control question Enter number Phone call PTT3 Hot Keys 2–9 Call list...

  • Page 26: Connections

    USER MANUAL Menu Tree Ascom d83 DECT Handset Connections Bluetooth Enable / Disable Headset Add new Mic on boom Headset Mic on cable Automatically System Change system System A (example) Subscribe Unsubscribe1 Rename system Priority In charger No action Call behavior...

  • Page 27: Settings

    USER MANUAL Ascom d83 DECT Handset Menu Tree Settings Sound & Alerts Volume Ring signals Internal call External call Callback Message alert1 Vibrating alert On if silent Click Key sound Tone Silent Locks Automatic key lock On except calls Phone lock...

  • Page 28: In Call

    Additional In Call Functions Besides the default In Call functions, up to 10 extra system specific codes or general purposes can be defined. Refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN. TD 93434EN / 01 December 2021 / Ver. B...

  • Page 29: 3.10 Customizing The Menu Tree

    The menu tree can be customized by hiding some of the functions that are available but for example not in use. Which functions that should be hidden are defined in the WinPDM. Refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN. TD 93434EN / 01 December 2021 / Ver. B...

  • Page 30: Basic Operation

    A dialog window Switch Off? appears. Press the soft key Yes. If a handset restriction is enabled, it may not be possible to switch off the handset. Refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN. Log a Shared Phone On and Off Shared phone is applicable for IP-DECT systems only.

  • Page 31: Turn The Audible Signal On/Off

    An incoming call can be answered or ended while the keypad is locked. If configured in the WinPDM/Device Manager, an emergency call can also be made while the keypad is locked. Refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN. During a Call To prevent accidentally pressing keys, the keys can be locked during a call.

  • Page 32: Lock And Unlock The Handset

    If configured in the handset, a predefined emergency number can be called while the handset is locked. Refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN. Depending on handset model, the Alarm button can also be used. For information about which functions are supported by existing handset models,, see 1.2 Functions and Accessories, page...

  • Page 33: Calling

    Mute or PTT button needs to be pressed to speak. For more information, refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN.

  • Page 34: Outgoing Call

    Calls menu → Call time. Some systems/PBXs require that the handset sends a DTMF in order to end a call. For more information, refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN. Outgoing Call 5.3.1...

  • Page 35: Dial A Number From Contacts

    During a Call Some of these functions are system dependent. The parameters are set up in the WinPDM/Device Manager, refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN and the Installation and Operation Manual, Portable Device Manager (WinPDM), Windows Version, TD 92325EN.

  • Page 36: Adjust The Volume During A Call

    USER MANUAL Calling Ascom d83 DECT Handset 5.4.1 Adjust the Volume during a Call Press the Volume up button to increase the volume, and the Volume down button to decrease the volume. The handset stores and keeps the new volume level. The navigation key can also be used to adjust the volume (press up or down on the navigation key).

  • Page 37: Audio Transfer

    Start a New Call during Conversation This option is only visible if configured in the handset. For more information, refer to the Configura- tion Manual, Ascom d83 DECT Handset, TD 93426EN. Press the More Soft key during the call. Select New Call.

  • Page 38: Transfer A Call

    This option is only visible when the parameters "New call" and "Transfer" are defined in the handset. For more information, refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN. Press the More soft key during the call.

  • Page 39: Call Back

    When the line is free it will automatically call the number again. This is system dependent. The "Call waiting" function is only visible if an administrator has activated it in the handset. For more information, refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN. 5.4.15...

  • Page 40: Dtmf

    This option is only visible if the Admin menu is activated as described in section 11.1 Admin Menu, page For more information, refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN. 5.4.18 Send Data User entered data can be sent from the handset by pressing a pre-programmed hot key or soft key, or selecting a Service.

  • Page 41: 5.4.20 Call Diversion

    PBX settings for the call diversion must be set in order to show the Divert calls menu in the handset. Refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN. If both diversion and absence reason are set, the absence reason is used.

  • Page 42: Messaging

    USER MANUAL Messaging Ascom d83 DECT Handset Messaging Mini Messaging The support for this feature is dependent on handset model. For more information, see Functions and Accessories, page Depending on handset model, it can receive text messages with a maximum of 12 characters. When a text message is received, the message alert signal sounds.

  • Page 43: Read A Stored Message

    USER MANUAL Messaging Ascom d83 DECT Handset The New message icon, and the content of the received message are automatically displayed. The icon remains in the display until all new messages are opened. If the message is received during a call a beep notifies the user.

  • Page 44: Call The Sender Of The Message

    How to use the WinPDM/Device Manager to create store predefined messages the handset is described in the Message Templates section of the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN. Before a message is sent, the user may edit, add, or remove text from the message. For example, the message "I am in a meeting"...

  • Page 45: Write And Send A Message

    USER MANUAL Messaging Ascom d83 DECT Handset • When a text message is received that the user wishes to answer with a text message without having to type a completely new message. See 6.10 Answering a Text Message with a Predefined Message, page •...

  • Page 46: Open A Sent Message

    USER MANUAL Messaging Ascom d83 DECT Handset 6.3.10 Open a Sent Message In the Messaging menu, select Sent. Select message. Press View to read the message. 6.3.11 Send to Another Destination In the Messaging menu, select Inbox or Sent. Select message.

  • Page 47: Message Priority And Call Priority

    They are shown as unread in the message list and are not shown as read until you have closed them. For information on how to set the parameters, refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN.

  • Page 48: Decline A Call With A Predefined Message

    USER MANUAL Messaging Ascom d83 DECT Handset Figure 5. An example of a colored message Messages of highest priority (crisis) are emphasized by red color elements. In Figure 6. An example of a colored crisis message, page 42, the first message is marked with a red frame and a red box to the right of the subject in the inbox (right in the figure).

  • Page 49: 6.10 Answering A Text Message With A Predefined Message

    USER MANUAL Messaging Ascom d83 DECT Handset 6.10 Answering a Text Message with a Predefined Message To respond to an incoming text message with a predefined message, perform the following steps: Press the soft key Reply Press the More soft key. The Templates option is displayed.

  • Page 50: 6.12 Mobile Data

    USER MANUAL Messaging Ascom d83 DECT Handset − Redisplay the message and terminate the call. See Redisplay the Message and Terminate the Call, page Redisplay the Message and Continue with the Call To redisplay the message while the call is ongoing, select the More soft key.

  • Page 51: Check The Voicemail Inbox

    Voicemail number not defined is displayed. Some systems require that the mailbox extension number is downloaded to the handset, refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN. TD 93434EN / 01 December 2021 / Ver. B...

  • Page 52: Alarm Operation

    USER MANUAL Alarm Operation Ascom d83 DECT Handset Alarm Operation Applicable to Protector only. If a shared phone is used, it must be logged in to the system to be able to send alarm. See 4.2 Log a Shared Phone On and Off, page...

  • Page 53: Man-Down And No-Movement Alarm

    All the default values to trigger the alarms can be changed by an administrator in the WinPDM/ Device manager. Refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN. When an alarm is triggered, the following occurs: •...

  • Page 54: Pull-Cord Alarm

    • Manually by the user, see 7.5.1 Alarm with Data, page • An approximate location given by the closest Base Station, refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN. TD 93434EN / 01 December 2021 / Ver. B...

  • Page 55: Alarm With Data

    • A precise location given by DECT location devices or LF location devices, refer to Configuration Manual, Ascom d83 DECT Handset, TD 93426EN. • A precise location given by IR location devices, refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN.

  • Page 56: Menu Operation

    USER MANUAL Menu Operation Ascom d83 DECT Handset Menu Operation Figure 7. The Main Menu in Talker (left) and Messenger/Protector (right) Connections Enter the menu by pressing the Menu Soft key. Select in the menu, and press the Soft key Select.

  • Page 57: Headset

    Ascom d83 DECT Handset The headset button can be configured with a specific function, such as post-dial, dial last called number, or dial a predefined number. For more information, refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN.
  • Page 58 USER MANUAL Menu Operation Ascom d83 DECT Handset If no system is found within 2 minutes or if Cancel is pressed, the handset returns to the System menu. Continue with Subscribe Handset in DECT System Manually, page 52 for more information.

  • Page 59: In Charger Action When In Call

    USER MANUAL Menu Operation Ascom d83 DECT Handset Priority The default order of priority is the order of entered subscriptions. This means that the first subscribed system has the highest priority. This list can be edited by the user. A system priority can be modified by moving it up or down in the list.

  • Page 60: Calls

    This function must be programmed in the PBX to be able to redirect calls and messages. Additional In charger actions to those listed above can also be configured. For additional information, refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN Calls Enter the menu by pressing the Menu soft key.

  • Page 61: Missed Calls

    USER MANUAL Menu Operation Ascom d83 DECT Handset Save Number Press the More soft key. Select Save number. Send Message Press the More soft key. Select Send Message. Delete Entry from the Call list Press the More soft key. Select entry to delete.

  • Page 62: Accept An Invitation

    Some legacy systems/PBXs require that the handset sends a predefined DTMF tone when pressing/releasing the PTT button. For more information, refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN. To participate in the conference, the group members must first accept an invitation received as an incoming call or as a text message.
  • Page 63 USER MANUAL Menu Operation Ascom d83 DECT Handset The invitation cannot be accepted or declined by pressing respectively. If the user presses Accept, the ongoing call is disconnected and the PTT call is connected. Alternatively, the ongoing call can also be disconnected and the PTT call connected if the following is fulfilled: •...

  • Page 64: Decline A Ptt Invitation

    Group, page 8.2.6 Call a PTT Group This option is only visible when PTT groups are defined. For more information, refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN. Press Menu. Select in the menu. Select PTT groups.

  • Page 65: Re-Join A Group

    The parameters are set up in the WinPDM, refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN and the Installation and Operation Manual, Portable Device Manager (WinPDM), Windows Version, TD 92325EN.

  • Page 66: Shortcuts

    The code is defined when configuring the diversion reason in the handset. For more information, refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN To stop diversion, select Internal → Deactivate or select External → Deactivate. In both cases, confirm by pressing OK.
  • Page 67 USER MANUAL Menu Operation Ascom d83 DECT Handset Select Left, Middle, or Right. Press Select to enter a name for the Soft key. Press OK. Select Function, and press Select to select function for the Soft key. Select function from list, and press Back.

  • Page 68: Services

    USER MANUAL Menu Operation Ascom d83 DECT Handset Select Multifunc. button 2. Select Long press, or Multi press. Select Function, and press Select to select function. Select function from list, and press Select and then press Back. Select Control question, and press Select. It is off by default.

  • Page 69: Messaging

    When pressing any key, the messages is displayed in the normal way. For more information, refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN. Enter the menu by pressing the Menu Soft key.

  • Page 70: Write New Message

    USER MANUAL Menu Operation Ascom d83 DECT Handset Call Number in Text This option is only visible if the number consists of a minimum of three digits. Select View. Do one of the following: − Press More and select Call no. in text.

  • Page 71: Profiles

    USER MANUAL Menu Operation Ascom d83 DECT Handset Enter number. Select Send. Delete Message Select Delete. Select Yes to delete the message. Delete/Delete All Select More. Select Delete or Delete all. Select Yes if the unsent message shall be deleted.

  • Page 72: Contacts

    USER MANUAL Menu Operation Ascom d83 DECT Handset If needed, press More and then select corresponding option to add/import additional settings or remove settings. Activate Profile Open the Profiles menu. Select profile from list. When a profile is activated, the icon and the name of the profile are displayed in idle mode.

  • Page 73: Call Contact

    USER MANUAL Menu Operation Ascom d83 DECT Handset 8.7.1 Call Contact Select Call contact. Select contact from the list, or enter name or number in the search field. Press the soft key Call. A contact can be edited by selecting View → More.

  • Page 74: Edit And Delete Contact

    USER MANUAL Menu Operation Ascom d83 DECT Handset Enter the numbers. A variable or the character U can be added to the Work/Mobile/Other number field to allow the user to enter additional numerical characters before calling the number. See 9 Procedure Call, page 77 more information.

  • Page 75: Central Phonebook

    USER MANUAL Menu Operation Ascom d83 DECT Handset Select Ring signal . Select the ring signal to be used for the selected contact. Press Back and the press Save. 8.7.5 Central Phonebook For logged in users, it is possible to search by name or number in the central phonebook. The following directories of the central book are available: •...

  • Page 76: Settings

    Select ring signal. To listen to the different sounds, press Play. Press Select. Press Back. Additional ring signals might be selectable if they are configured via WinPDM. For more information, refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN. TD 93434EN / 01 December 2021 / Ver. B...

  • Page 77: Keypad Lock Settings

    Press Back. By default, the message volume follows the ring volume setting. However, a different message volume can be set if required. refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN. Turn the Vibrator On or Off If the vibrator is activated, it vibrates on incoming calls and messages. In addition, the vibrator can also be activated when receiving a message during a call.

  • Page 78: Phone Lock Settings

    5 seconds and the longest time is 3 minutes. If configured in the WinPDM/Device Manager, any one of up to five emergency numbers can be called while the handset is locked. Refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN.

  • Page 79: Display Settings

    USER MANUAL Menu Operation Ascom d83 DECT Handset Activate the Phone Lock The phone lock settings are activated from the handset Settings menu in the following way: Select Locks. Select Phone lock. Select Auto phone lock. Select On or On in charger as required.

  • Page 80: Time And Date Settings

    USER MANUAL Menu Operation Ascom d83 DECT Handset When the handset with the screen saver set to Information is in a charger, the Owner ID is displayed even if the handset switched off. This simplifies identification when many handsets are in a charging rack.

  • Page 81: Answering

    Push-to-talk mode, where the loudspeaker will be enabled and the microphone will be switched off, and the Mute or PTT button needs to be pressed to speak. For more information, refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN. 8.8.7 Change Text size for Messages Select Messages.

  • Page 82: Change The Menu Language

    USER MANUAL Menu Operation Ascom d83 DECT Handset Select Normal or Large. 8.8.8 Change the Menu Language Select *Language. Choose between; Arabic, Brazilian Português (Brazilian Portuguese), European Portuguese, Chinese, Czech, Dansk (Danish), Deutsch (German), English, Español (Spanish), Flemish, Français (French), Greek, Hungarian, Italiano (Italian), Nederlands (Dutch), Norska (Norwegian), Polish, Russian, Slovakian, Soumi (Finish), Svenska (Swedish), and Turkish.

  • Page 83: Procedure Call

    USER MANUAL Ascom d83 DECT Handset Procedure Call Procedure Call When configuring the functions Call services, In Call menu, Contacts, or a shortcut or service to the Phone call function, the data added in these functions is static. When entering the data for the function to be used, a variable or character U can be entered that allows the user to enter additional numerical characters before calling the number or sending the data to a system.

  • Page 84: System Profiles

    For additional information, refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN. When the system profile is activated, its settings is not displayed in the handset’s menu. It can be shown that a system profile is active in the handset by showing its profile name in idle mode.
  • Page 85 USER MANUAL System Profiles Ascom d83 DECT Handset The user should be aware that the characteristics and behaviour of the handset change when the system profile changes. For the exact sound and characteristics of the handset associated with the activation and deactivation of a system profile, refer to the system administrator.

  • Page 86: Advanced Functions

    Ascom d83 DECT Handset Advanced Functions 11.1 Admin Menu The handset has a hidden menu for system administrators. Refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN. The Admin menu contains: • Software and hardware information, IPEI/IPDI, and User ID •...

  • Page 87: System Handling

    • Company phonebook • Downloadable languages • Customizing the Menu Tree For more information, refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN. To view the handset’s software version, enter *#34# in idle mode. 12.2 Handset Updates via Charging Rack From time to time, users are instructed to leave their handsets in a central charging rack to allow the handset to be updated with new features and functions.
  • Page 88 USER MANUAL System Handling Ascom d83 DECT Handset When the update is complete, a Handset is updated message is displayed to indicate that the handset is available for use, as shown in Figure 14. Update Completed while in Charger, page 82.

  • Page 89: Troubleshooting

    Refer to the button. Configuration Manual, Ascom d83 DECT Handset, TD 93426EN Unable to set the ring volume to "Silent". Handset, with In Charger → Other actions → Sound off, is not muted when placed in charger.

  • Page 90: Error Or Warning Messages

    USER MANUAL Troubleshooting Ascom d83 DECT Handset Not possible to subscribe 1) The handset is subscribed to a 1) Unsubscribe the handset and handset using Easy Registration system. then subscribe it by following the feature. instructions in Subscribe Handset in IP-DECT System using Easy...
  • Page 91 USER MANUAL Troubleshooting Ascom d83 DECT Handset Easy replacement procedure not Send the handset for service. SERVICE NEEDED followed correctly or failure Invalid IPDI during easy replacement NOTE: This display message is procedure. only shown in English. Phone lock is activated.
  • Page 92 USER MANUAL Troubleshooting Ascom d83 DECT Handset Incorrect credentials 1) The user has specified the Make sure that you entered the wrong password during the login correct password. If needed to a handset which is configured contact the system administrator.

  • Page 93: Operation Notice

    USER MANUAL Operation Notice Ascom d83 DECT Handset Operation Notice 14.1 Accessibility and Voice Quality The base network is not always available. If you do not get in contact with your system, contact your system administrator. For best voice quality, avoid positioning near computer, radio or similar equipment.

  • Page 94: Maintenance

    USER MANUAL Maintenance Ascom d83 DECT Handset Maintenance 15.1 Maintenance of Batteries 15.1.1 Battery Warnings The "Low battery" icon is displayed when the battery has 10% or less remaining capacity left. In addition; a warning signal sounds every minute and the dialog window Battery low.

  • Page 95: Charge Spare Batteries

    USER MANUAL Ascom d83 DECT Handset Maintenance Figure 15. Example of how to insert and remove the handset from the desktop charger 15.1.3 Charge Spare Batteries Spare batteries can be charged with a separate battery pack charger. It can charge six batteries at the same time.

  • Page 96: 15.2 Easy Replacement

    USER MANUAL Maintenance Ascom d83 DECT Handset 15.2 Easy Replacement Easy replacement can be used if a handset needs to be replaced due to, for example, a broken display. The easy replacement procedure is done via the handset display and the CR3 Charging Rack.
  • Page 97 (that is, the handset’s IPDI). If this step is not performed, the new handset must be sent for service. The old handset’s settings might be transferred to the new handset by using WinPDM. Refer to the Configuration Manual, Ascom d83 DECT Handset, TD 93426EN.

  • Page 98: 15.3 Attach The Hinge-Type Clip

    USER MANUAL Maintenance Ascom d83 DECT Handset Orange, flashing (100 ms on, 800 ms off) Change phone indication during Easy Replacement. Red, flashing (100 ms on, 800 ms off) Error indication during Easy Replacement. Put back new portable in charger.

  • Page 99: 15.5 Attach Cover For No Clip

    USER MANUAL Ascom d83 DECT Handset Maintenance 15.5 Attach Cover for No Clip Attach the enclosed cover as described in the illustration below when no clip is to be used. TD 93434EN / 01 December 2021 / Ver. B...

  • Page 100: Energy Efficiency

    USER MANUAL Energy Efficiency Ascom d83 DECT Handset Energy Efficiency Recommendations on how to save energy: • Do not charge a battery when the ambient room temperature is above +40°C or below +5°C (above 104°F or below 41°F). Charging below +5°C will harm the battery and shorten the lifetime.

  • Page 101: Related Documents

    Ascom d83 DECT Handset Related Documents Related Documents Data Sheet, Ascom d83 DECT Handset, TD 93418EN, TD 93419EN, TD 93420EN Configuration Manual, Ascom d83 DECT Handset, TD 93426EN Quick Reference Guide, Ascom d83 DECT Handset, TD 93447EN Installation and Operation Manual, Portable Device Manager (WinPDM), Windows Version, TD 92325EN Configuration Manual, Unite Connectivity Manager TD 92735EN TD 93434EN / 01 December 2021 / Ver.

  • Page 102: Document History

    USER MANUAL Document History Ascom d83 DECT Handset Document History Version Date Description 12 October 2021 First released version. 01 December 2021 Added information related to d83 Protector Lite. TD 93434EN / 01 December 2021 / Ver. B...

  • Page 103: Appendix A Bluetooth Headset

    USER MANUAL Ascom d83 DECT Handset Bluetooth Headset Appendix A Bluetooth Headset Bluetooth technology replaces the cord between the handset and the headset. This allows the user to move more freely and eliminates the risk of a headset cord getting stuck.

  • Page 104: Operation

    USER MANUAL Bluetooth Headset Ascom d83 DECT Handset Operation Step between the menus with the navigation key. Confirm each menu selection by pressing the Soft key Select. Enable Bluetooth To enable the Bluetooth function enter the Connections menu on the handset, select Bluetooth and select “Enable”.

  • Page 105: Calling

    USER MANUAL Ascom d83 DECT Handset Bluetooth Headset Change the name of Bluetooth headset The name, in the headset list, of the headset is the default name for the headset. To change the name, do as follows: On the handset enter the Connections menu and select Bluetooth → Headset.

  • Page 106: Switch To A Headset With Cord

    USER MANUAL Bluetooth Headset Ascom d83 DECT Handset Transfer a Call to the Bluetooth Headset To transfer the call to the Bluetooth headset, press the soft key More on the handset during the call, and select Audio transfer. A call can also be transferred to the Bluetooth headset by pressing the button on the Bluetooth headset.
  • Page 107 USER MANUAL Ascom d83 DECT Handset Bluetooth Headset Pairing fails Headset is not in pairing mode Turn headset into pairing/ discoverable mode Incorrect PIN entered Try again and enter correct PIN Connecting fails/Failed to Headset is not turned on Turn on headset...

  • Page 108: Appendix B Safety Precautions

    Safety Precautions Read this chapter before using the handset. Product Designator for regulatory purposes of the Ascom d83 DECT handset is DH8. Safe operation For safe and efficient operation of the handset, observe the guidelines given in this manual and all necessary safety precautions when using the handset.

  • Page 109: Precautions

    This device must not be co-located or operating in conjunction with any other antenna or transmitter. Use of non-Ascom approved accessories may violate the FCC and IC guidelines for RF exposure and should be avoided.
  • Page 110 USER MANUAL Safety Precautions Ascom d83 DECT Handset • Do not remove the battery unless it needs to be replaced. • Turn off the handset before removing the battery (recommendation). Battery Disposal Defective batteries must be returned to a collection point for chemical waste disposal.
  • Page 111 TD 93434EN / 01 December 2021 / Ver. B...
  • Page 112 Ascom (Sweden) AB Grimbodalen 2 SE–417 49 Göteborg Sweden Phone +46 31 55 93 00 www.ascom.com...

This manual is also suitable for:

D83 talkerD83 messengerD83 protectorD83 protector lite

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