Roku 2 User Manual page 22

Troubleshooting
Having trouble completing Guided Setup? Don't worry. It's usually an easy fix.
For detailed trouble-shooting, visit http://support.roku.com.
If you cannot see a picture on your TV:
• • If you are using HDMI with a home theater receiver, make sure the HDMI cable
from your Roku player is connected to an HDMI-in port on your receiver and
your receiver is connected to your TV via an HDMI input.
• • Make sure the video input on your TV or home theater receiver is set to match
the output used with the Roku player. Most TVs have an Input button on the
remote control to change video inputs.
If you cannot connect to your wireless home network during guided setup:
• • If you are not getting 3 or more signal-strength bars above your wireless
network, adjust the location of your Roku player and/or wireless router.
• • Try to avoid obstructions, like cement walls, between your Roku player and
your wireless router.
• • If you have turned off SSID broadcasting on your wireless router, you can
add your network by selecting "My network is not shown" from the "Select
wireless network" screen.
Dos and don'ts on where to place your Roku player:
• •
DO place your player within range of your wireless network.
• •
DON'T place your player in an enclosed cabinet; it may interfere with the wireless signal.
• •
DON'T place anything on top of your player; it may cause the player to overheat. Eeeeks.