Introduction To This Guide; Troubleshooting - Sony VGN-AW21M/H Troubleshooting Manual

Introduction to this guide

This guide covers the following important areas:

❑ Troubleshooting

This section contains solutions to problems other than those you
encounter during normal operation. See "Troubleshooting" on page 8.
For problems that are not described in this section, see the
Troubleshooting section on the on-screen User Guide.
You can find more troubleshooting topics on the Sony online support web
site at http://www.vaio-link.com.
Always read these sections before contacting VAIO-Link or your local
Sony dealer directly.
You can also search for more information by using Windows Help and
Support. Windows Help and Support is a comprehensive resource for
practical advice, tutorials, and demonstrations to help you learn to use
your computer. Use the Search feature, Index, or table of contents to
view all Windows Help resources, including those that are on the
Internet.
To access Windows Help and Support, click Start
Support. Or go to Windows Help and Support by pressing and holding
the Microsoft Windows key and pressing the F1 key.
❑ Recovering your VAIO system
An important part of using your computer is being able to perform a
recovery of the system and applications. This section explains everything
you need to know about recovering your system. It is very important that
you read this section before using your computer, and always before
attempting to make a recovery of any kind. See "Before using your
computer" on page 14.
Depending on the model you purchased, your computer may be equipped with flash
memory storage devices instead of hard disk drives. However, all built-in storage
devices are referred to as a hard disk in this booklet.
Introduction to this guide
and Help and
5