Getting Help
About Sony's Support Options
You need to plug in the PC
Card Modem and the phone
line to use the communication
features described in this
manual.
Other sources of information
The online help files that accompany your pre-installed software contain
instructions on using the software.
VAIO-Link: if you have any problem with your computer, you can contact VAIO-
Link by telephone, fax or e-mail (see your Customer Service Guide for addresses
and phone numbers). Before calling VAIO-Link, try to solve the problem by
reading your User Guide (troubleshooting chapter) or the manuals and helpfiles
for the peripherals or software.
The Sony e-mail support service answers your questions by electronic mail. Just
send your question in an e-mail message and a Customer Service Analyst will
send you a reply with the answer.
To send a question to Sony e-mail support, please refer to the instructions in your
Customer Service Guide.
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