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Getting help
The data transfer speed is slow
The maximum communication speed can vary depending on the obstacles or the distance between the
communication devices, the radio waves, the operating system or the software you use. Remove the
obstacle or make the distance between the Access Point and your machine smaller.
It is possible that your Access Point communicates at the same time with another Access Point. Read the
manual of the Access Point.
If several computers communicate with the same Access Point, the concentration may be too high. Wait
a few minutes and try to access again.
I cannot access the Internet
Check the settings of the Access Point. See the manual of the Access Point.
Check if your computer and the Access Point are communicating.
Make the distance between the Access Point and your machine smaller.
The maximum communication speed is not reached
The maximum communication speed is 11 Mbps, but this can never be reached. The normal speed is 4 to
5 Mbps. Playing MPEG2 data can slow down during a wireless transfer. MPEG2 needs up to 11Mbps of
bandwidth, WiFi (Wireless Fidelity) is not able to supply it constantly.
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