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Getting help
My software program locks up or crashes
Contact the software publisher or designated provider for technical support.
My touchpad interprets a single tap as a double-click
Open the Mouse icon in the Control Panel and change the button assignments in the Mouse Properties
dialog box. One of the buttons is assigned to the double-click action.
My mouse does not work
❑
Check that the USB mouse is plugged into the USB connector.
❑
If you are using an optional Sony USB mouse, check that the appropriate driver and mouseware are
properly installed.
About Bluetooth™
I cannot use the Bluetooth™ function
❑
If the Bluetooth™ LED is off, turn on the Wireless switch on the left side of your notebook.
❑
You cannot use the Bluetooth™ function when the computer is in a power saving mode. Return to
normal mode and then slide the Wireless switch.
❑
You may not be able to use the Bluetooth™ function, if you choose the Minimum CPU performance
feature in PowePanel. Select another mode. See the PowerPanel online help for more details.
❑
You may not be able to use the Bluetooth™ function, if you choose Ultimate Battery Life in
PowerPanel. Select another mode. See the PowerPanel online help for more details.
I cannot find the Bluetooth™ device with which I want to communicate
❑
Check that the Bluetooth™ function of the device with which you want to communicate is on. See the
other device's manual for more details.
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