Sony VAIO PCG-SR11K User Manual page 60

Getting Help
About Sony's Support Options


You need to plug the phone line
into the modem to use the
communication features
described in this manual.
Other sources of information
The online help files that accompany your pre-installed software contain

instructions on using the software.
VAIO-Link website: if you have any problem with your computer, you can access

the VAIO-Link web site (see your Customer Service Guide for the address).
The Sony e-mail support service answers your questions by electronic mail. Just

send your question in an e-mail message and a Customer Service Analyst will send
you a reply with the answer. To send a question to Sony e-mail support, please
refer to the instructions in your Customer Service Guide.
VAIO-Link Response Centre: Before contacting VAIO-Link Response Centre, try

to solve the problem by reading your User Guide (troubleshooting chapter) or the
manuals and helpfiles for the peripherals or software (See your Customer Service
Guide for the phone numbers).
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