Sony DPP-MS300E User Manual page 22

Troubleshooting (continued)
22 GB
Other Information
Cannot transfer the "Memory Stick" or PC card
images to your computer hard disk.
The printer's settings are not correct.
m Set the INPUT SELECT switch to "VIDEO STILL" or
"VIDEO MOTION." (page 12)
The printer does not contain the print cartridge.
m Insert the proper print cartridge into the printer.
Cannot open the saved ".NIU" file
The image is saved in removable media such as a
floppy disk, ZIP disk or MO (Magneto-optical) disk.
m Insert a disk which contains the image or copy the
image data to the hard disk of your PC.
The image file has been moved to other directories, the
image file has been deleted, or the file name has been
changed.
m Restore the directories of the image file or file name
of the image file. Or, re-select a new image file.
The printer prints the image split into pieces, or the
edges of the printed image are jagged.
The resolution of the image is incorrectly set or the size
of the image is too large.
m When printing in 306 dpi, trim the image to within
1,376 x 1,024 pixels.
m When printing in 153 dpi, trim the image to within
688 x 512 pixels.
The edges of the printed characters are jagged.
As the printer prints in 153 dpi, the printed characters
may look jagged depending on the size.
m Print from application software that supports the
font smoothing (anti-aliasing) function.