Warranty Information - Gemini GPSS650 User Manual

8
Warranty and Repair
All Gemini products are designed and manufactured
to the highest standards in the industry. With proper
care and maintenance, your product will provide
years of reliable service,
Limited Warranty
a. GEMINI guarantees its products are free from
defects in materials and workmanship for one (1)
year from the original purchase date.
b. This limited warranty does not cover damage or
failure caused by abuse, misuse, abnormal use,
faulty installation, improper maintenance or any
repairs other than those provided by an authorized
INNOVATIVE CONCEPTS AND DESIGN LLC.
c. There are no obligations of liability on the part of
GEMINI for consequential damages arising out of or
in connection with the use or performance of the
product or other indirect damages with respect to
loss of property, revenues, of prot, or costs of
removal, installation, or reinstallation. All implied
warranties for GEMINI, including implied
warranties for tness, are limited in duration to one
(1)year from the original date of purchase, unless
otherwise mandated by local statutes.
Return / Repair
a. Please call our helpful Customer Service
Representatives at 732-346-0061, and they will be
happy to give you a Return Authorization Number
(RMA) and the address of an authorized service
center closest to you.
b. After receiving an RMA, include a copy of the
original sales receipt, with defective product and a
description of the defect. Send by insured freight to:
Gemini and use the address provided by your
customer service representative. Your RMA must be
written on the outside of the package, or processing
will be delayed indenitely!
c. Service covered under warranty will be paid by
Gemini and returned to you. For non-warrantied
products, Gemini will repair your unit after payment
is received. Repair charge do not include return
freight. Freight charges will be added to the repair
charges.
d. On warranty service, you pay shipping to Gemini,
we pay for return shipping within continental United
States. Alaska, Hawaii, Puerto Rico, Canada,
Bahamas and the Virgin Islands will be charged for
freight.
e. Please allow 2-3 weeks for the return of your
product. Under normal circumstances, your product
will spend no more than 10 working days at Gemini.
We are not responsible for shipping times.
GPSS-650