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Tamarack Technologies GHOST HV3400 WcR38 Companion Manual page 3

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4. (OPTIONAL) Program the Hand Held Remote
LEARNING:
Locate the receiver module you wish to pair to the remote (see diagram 3c). Quickly
press the pairing button twice in a row. Press the corresponding button on the remote for 1 to 2
seconds. Test with the remote to confirm the remote function.
ERASING STORED REMOTE CODES:
lit for 3 seconds to confirm the codes have been erased.
5. Connect the control box to the fan
a. Replace the lid on the control box
b. Connect the control box to the connector on the fan at the junction box.
Troubleshooting /FAQ
My device on the APP stays "Offline"
The added device needs 1 min to connect to Wi-Fi and the internet. If it says offline for a longer time,
please judge the problem by the Wi-Fi LED status.
Wi-Fi LED quickly blinks one time every second
Device failed to connect to your Wi-Fi. Possible causes:
1. Device is too far away from your Wi-Fi signal
2. Incorrect Wi-Fi password
3. Device cannot be added to the 5.Ghz Wi-Fi router (only works on 2.4 GHz Wi-Fi)
4. Router is not MAC - open
Perform a factory reset and enter the network information again starting at #3c on page
Wi-Fi LED quickly blinks twice every second
Device has connected to Wi-Fi but failed to connect to server. Check your network connectivity.
Failure to connect
Perform a factory reset (page 2).
I lost/broke the hand held remote? Can I buy a new one?
Yes. You will need to access the control box to pair it to your fan.
Warranty Information: See the Installation Manual/Operations Guide for the HV3400 Fan for warranty information.
The Wi-Fi / RF models are provided with a 4 button pre-programed
hand held (key fob) remote. The "A" button controls ON/OFF power
to the fan. The "B" button controls LOW/HIGH speed. C & D are not in
use. You may use a 433MHz frequency remote as an alternate
remote. To program follow the instructions below.
Quickly press the pairing button three times. A
red
LED will be
2.

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