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Using the unit with a computer
(You can save and edit sound files, convert sound to text and have text read aloud using the included software.)
1
Install Voice Editing.
Start Windows.
Insert the included CD-ROM into your computer's CD-ROM drive.
The program installer starts automatically.
When the installer does not automatically start
*
From the "Start" menu click on "Run...".
Type "
:\Launcher\VEdV1Launcher.exe" and click on "OK".
is the CD-ROM drive ID.
Follow the on-screen instructions.
The voice recognition engine and text to speech engine should start installing while Voice
*
Editing is being installed.
If they do not start installing, open the CD-ROM drive. Double click on
"
:\SAPI5\SAPI5_Common.msi" and
"
:\SAPI5\SAPI5_English.msi" to install the voice recognition engine.
After it is installed, double click on
"
:\Speech\RealSpeak_Solo_Common_for_Panasonic.msi" and
"
:\Speech\RealSpeak_Solo_English_for_Panasonic.msi
1
" to install the text to speech
engine.
(The order can be reversed.)
is the CD-ROM drive ID.
1
Double-click your preferred language icon.
Note
If DirectX 8.1 or later is not installed on your computer, follow the instructions that appear
*
on-screen.
Adobe Acrobat Reader is necessary to view the operating instructions (PDF file).
*
If Adobe Acrobat Reader is not installed on your computer, it is automatically installed at the
same time as Voice Editing.
Depending on the computer, an Adobe Acrobat Reader restart message may appear.
Ignore this and continue installing Voice Editing.
Click "Finish" from the Installshield Wizard Complete screen.
Selecting "Yes, I want to restart my computer now" automatically re-starts the computer and
completes installation.
2
Connect this unit to a computer with the USB cable.
This unit cannot be operated.
USB cable
(included)
Connect one IC Recorder only while using Voice Editing.
This software does not support simultaneous use of multiple IC recorders.
When connected to a computer "
" appears, and when transferring data "
" flashes.
Do not disconnect the USB cable while this is flashing.
Caution
Use only the included USB cable with a ferrite core when connecting to computer.
3
Starting Voice Editing.
Double click on the "Voice Editing" icon
on the desktop.
After double clicking, follow the on-screen instructions.
Using the operating instructions (PDF file)
From the Windows "Start" menu, click on "All programs"
"Voice Editing"
"Voice Editing Operating Instructions" or from the "Help (H)" menu in the Voice Editing main
screen, click on "Operating Instructions (H)".
g Converting sound to text
L-shaped mini plug
Dictation cord
(included)
Earphone jack
Straight
mini plug
Microphone
Connect this unit to a computer with the supplied Dictation cord to convert audio spoken into the
microphone to text.
Note
Uninstall the following before installing Voice Editing Ver.1.0 (included).
*
You cannot install two versions of Voice software on the same computer.
- Voice Editor 3
- Voice Editor 2
- SD Voice Editor Ver.1.x
- Previous versions of Voice Editing software
(for Panasonic IC Recorder RR-US360/RR-US361)
- Other editions of Voice Editing Ver.1.0
Sound files made with previous versions will remain intact, but you should back them up to be sure.
*
6
System Requirements
You will need an IBM PC/AT compatible personal computer with the following attributes or equivalent, and
the following software and hardware in order to use this application.
OS :
Microsoft
®
Windows
®
98 Second Edition
Microsoft
Windows
Millennium Edition
®
®
Microsoft
Windows
2000 Professional
®
®
Microsoft
®
Windows
®
XP Home Edition/Professional
Only available when the user is logged in as the system administrator
(Windows
®
2000 / Windows
®
XP only)
This software is not compatible with Microsoft Windows
3.1, Windows
95, Windows
98 (except for
®
®
®
*
Windows
98SE) and Windows NT
.
®
®
Operation is not guaranteed on an upgraded OS.
*
This software is not Macintosh compatible.
*
Hardware :
CPU :
Windows
®
98 SE / Windows
®
Me : Intel
®
Pentium
®
II 333 MHz or higher
Windows
®
2000 / Windows
®
XP : Intel
®
Pentium
®
III 500 MHz or higher
RAM :
Windows
98 SE / Windows
Me : 128 MB or more
®
®
Windows
®
2000 / Windows
®
XP : 256 MB or more
Free hard disk space :
100 MB or more
Approximately 25 MB of additional free hard disk space when installing Acrobat
Reader
®
®
*
(included).
Approximately 50 MB of additional free hard disk space when installing DirectX
®
9.0c
*
(included).
Approximately 60 MB of additional free hard disk space when installing the voice recognition
*
engine (included).
Approximately 40 to 100 MB of additional free hard disk space per language when installing
*
the text to speech engine (included).
Additional free hard disk space may be necessary depending on the Windows
®
version and
*
voice file being used.
Temporary additional free hard disk space may be necessary when using the Waveform
*
feature function, voice recognition function, text to speech function, CD-R writing function
(Windows
®
XP only) and sound recorder function.
Drive :
CD-ROM drive (for installation)
CD-R/RW drive (required to use the CD-R writing function in Windows
®
XP)
Sound :
Windows compatible sound device
Display : High Color (16 bit) or more. Desktop resolution of 800
600 pixels or more.
(1024
768 pixels or more recommended)
Interface : USB port (Operation cannot be guaranteed if you use a USB hub or extension cable.)
Other requirements :
Mouse or equivalent pointing device
Note
This software is not compatible with a multi-CPU environment.
*
This software is not compatible with a multi-boot environment.
*
This software may not run properly on 64-bit computers.
*
Even if the system requirements mentioned in these operating instructions are fulfilled, some personal
*
computers can not be used.
This software may not run properly on home-made computers.
*
The voice recognition engine and text to speech engine are installed on the same drive (usually the
*
C:drive) as the OS.
The operating system must support the language used by the voice recognition engine and text to
*
speech engine in order to run them.
Necessary software :
DirectX
8.1 or later / Internet Explorer 5.5 or later
®
Microsoft and its logo as well as Windows, Windows NT and DirectX are either registered trademarks or
*
trademarks of Microsoft Corporation in the United States and/or other countries.
IBM and PC/AT are registered trademarks of International Business Machines Corporation of the U.S.
*
Intel, Pentium and Celeron are registered trademarks or trademarks of Intel Corporation in the United
*
States and other countries.
ScanSoft, ScanSoft logo, and RealSpeak Solo are tradmarks or registered tradmarks of ScanSoft, Inc. or
*
its affiliates in the United States and/or other countries.
Adobe and its logo, Acrobat, and Acrobat Reader are trademarks of Adobe Systems Incorporated.
*
Other system names and product names appearing in this document are in general the registered
*
trademarks or trademarks of the respective developer companies. Note that the "TM" mark and "®" mark
do not appear in this document.
7
Care and Use
To reduce risk of radio interference caused by headphone-, earphone- or microphone cable, only use
adequate accessories with cable length less than 3 m.
g Unit
Avoid using or placing this unit near sources of heat. Do not leave it in an automobile exposed to direct
*
sunlight for a long period of time with doors and windows closed.
To avoid product damage, do not expose this product to rain, water or other liquids.
*
The unit's speaker does not have magnetic shielding. Do not place the unit near televisions, personal
*
computers, magnetized cards (bank cards, commuter passes) or other devices easily influenced by
magnetism.
g Batteries
Do not peel off the covering on batteries and do not use if the covering has been peeled off.
*
Align the poles
and
correctly when inserting the batteries.
*
Do not mix different types of batteries or old and new batteries.
*
Remove the batteries if the unit is not to be used for a long time.
*
Do not throw into fire, short-circuit, disassemble or subject to excessive heat.
*
Do not recharge dry cell batteries.
*
Battery mishandling can cause electrolyte leakage which can damage items the fluid contacts and may
*
cause a fire. If electrolyte leaks from the batteries, consult your dealer. Wash thoroughly with water if
electrolyte comes in contact with any part of your body.
Keep out of the reach of small children. Accidental swallowing of batteries can result in stomach and
*
intestinal damage.
g Allergies
Discontinue use if you experience discomfort with the earphones or any other parts that directly contact your
skin. Continued use may cause rashes or other allergic reactions.
g Listening caution
Do not play your headphones or earphones at a high volume. Hearing experts advise against continuous
extended play.
If you experience a ringing in your ears, reduce volume or discontinue use.
Do not use while operating a motorized vehicle. It may create a traffic hazard and is illegal in many areas.
You should use extreme caution or temporarily discontinue use in potentially hazardous situations.
Even if your headphones or earphones are the open-air type designed to let you hear outside sounds, don't
turn up the volume so high that you can't hear what's around you.
Sound can be deceiving. Over time your hearing "comfort level" adapts to higher volumes of sound. So what
sounds "normal" can actually be loud and harmful to your hearing.
Guard against this by setting your equipment at a safe level BEFORE your hearing adapts.
To establish a safe level:
*
Start your volume control at a low setting.
Slowly increase the sound until you can hear it comfortably and clearly, and without distortion.
*
Once you have established a comfortable sound level:
Leave it there.
*
This product may receive radio interference caused by mobile telephones or other products during
operation. If such interference is apparent, please increase separation between the product and the
mobile telephone or other product.
Product Service
1.
Damage requiring service – The unit should be serviced by qualified service personnel if:
(a) Objects or liquids have gotten into the unit; or
(b) The unit has been exposed to rain; or
(c) The unit does not operate normally or exhibits a marked change in performance; or
(d) The unit has been dropped or the cabinet damaged.
2.
Servicing – Do not attempt to service the unit beyond that described in these operating instructions.
Refer all other servicing to authorized servicing personnel.
3.
Replacement parts – When parts need replacing ensure the servicer uses parts specified by the
manufacturer or parts that have the same characteristics as the original parts. Unauthorized substitutes
may result in fire, electric shock, or other hazards.
4.
Safety check – After repairs or service, ask the servicer to perform safety checks to confirm that the unit
is in proper working condition.
Product information
For product information or assistance with product operation:
In the U.S.A., refer to the "Limited Warranty" on page 10.
For assistance in the continental U.S.A. in obtaining repairs please ship the product to:
Panasonic Services Company- Customer Servicenter
Suite B 4900 George McVay Drive
McAllen, TX 78503
In Puerto Rico contact Panasonic Puerto Rico, Inc.
Tel. (787) 750-4300
Fax. (787) 768-2910
When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original
carton. Include a letter detailing the complaint and provide a day time phone number where you can be
reached.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO
FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT
PAID AND PLACE OF PURCHASE, CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT
RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Also, the purchaser will be responsible for shipping the unit to the above address.
In Canada, refer to the "LIMITED WARRANTY" on page 10.
User memo:
The serial number of this product can be found
on the back of the cassette compartment cover or
DATE OF PURCHASE _______________
inside the battery compartment.
DEALER NAME ____________________
Please note it in the space provided below and
DEALER ADDRESS ________________
keep as a permanent record of your purchase to
aid identification in the event of theft.
__________________________________
RR-US050
TELEPHONE NUMBER _____________
MODEL NUMBER ________________________
SERIAL NUMBER ________________________
Maintenance
If the surfaces are dirty, wipe this unit with a soft, dry cloth.
Never use alcohol, paint thinner or benzine to clean this unit.
*
Before using chemically treated cloth, read the instructions that came with the cloth carefully.
*
8
Troubleshooting Guide
Before requesting service, make the following checks. If you are in doubt about some of the check points, or
if the solutions indicated in the chart do not solve the problem, refer to the limited warranty for each are on
page 10.
Symptom
Checkpoints
No operation.
Make sure the batteries are correctly inserted.
*
You cannot operate when the unit is connected to a computer.
*
(
page 6)
Operation is not possible when " hold"
The hold function is on. (
page 5)
*
appears on the display.
"U01" appears on the display.
The battery has run down.
*
"2005" flashes.
Set the time. (
page 1)
*
"EE:EE" is displayed.
This can occur after repeatedly recording and erasing files.
*
Unlock all your files, then erase all folders to remedy this.
Available recording time does not increase
(
pages 2, 3)
correspondingly after erasing files.
There is no sound from the earphone or
*
Ensure the plug is inserted firmly.
it is difficult to hear or noisy.
Wipe the plug clean.
*
Recording stops.
VAS (
page 4) may have functioned.
*
"– – – –" appears instead of the
Set the time. (
page 1)
*
recording date.
Playback speed is too fast or slow.
Set play speed to normal. (
page 4)
*
"FULL" appears.
*
There are 99 files in the folder.
*
There is no remaining recording time.
-Erase unneeded files.
No sound from the speaker.
There is no sound when you have connected earphones.
*
Cannot erase a file or folder.
The file is locked. (
pages 2, 3)
*
*
The folder is already empty.
Cannot move a file.
You cannot move files to folders that already contain 99 files.
*
*
You cannot move files from A-D folder to Dictation folder.
(
pages 2, 3)
A recording disappeared.
Recordings can disappear if the unit receives a shock (e.g. it is
*
dropped), or the batteries come out during recording.
Cannot set timer recording/playback.
You can set the timers within 24 hours of the current time.
*
Set the time. (
page 1)
*
Timer recording/playback does not
The settings are canceled if the batteries are removed and the
*
work.
clock settings clear.
Cannot set timer recording/playback at
When you set both, only the one you set last works.
*
the same time.
Timer recording does not work.
You cannot set the timer if there is less than one minute of
*
available recording time.
Cannot use a battery that can be used
This unit determines the battery empty even if there is actually
*
on other equipment.
life left in it. This is to preserve the clock and other memory
items.
Cannot select a folder.
Press [
FOLDER/ MENU] briefly. You will enter the menu mode
*
*
if you hold the button down for 1 or more second.
Sound is distorted.
When sound other than voice is recorded, this may occur during
*
playback.
Sound is distorted when listening to
*
Reduce the volume.
the recorded audio with the stereo
Separate the stereo earphones and the microphone you are
*
earphones.
using.
Voice Editing does not start or does not
Make sure that "PC" is on this unit's display, and that this unit is
*
work correctly.
recognized as a drive in Voice Editing. If it is not, disconnect the
USB cable from this unit, then reconnect it.
The connection may not work if you connect via a USB hub or
*
USB extension cable.
Cannot confirm sound on the computer
Adjust the volume on the IC Recorder. Depending on your
*
because of poor microphone sensitivity
computer, you may also be able to improve the sensitivity by
despite using the included Dictation
reversing the "Straight mini plug" and the "L-shaped mini plug"
cord.
connections.
Cannot successfully convert audio to
Refer to "Frequently Asked Questions" in the Voice Editing
*
text on the computer.
operating instructions (PDF file).
Specifications
Power output:
350 mW (max.)
Frequency response:
280 Hz – 5,200 Hz (HQ mode)
270 Hz – 3,400 Hz (FQ/SP mode)
S/N:
35 dB (Stereo/HQ mode)
Jack:
Output jack;
Earphone, 3.5 mm (
1 8
in.); 0.5 mW + 0.5 mW 16
Input jack;
Mic, 3.5 mm (
1 8
in.); 0.56 mV plug in power
Speaker:
20 mm (1
3 32
in.) 8
Power requirement:
DC 3 V (2 AAA/LR03 size batteries)
Dimensions (W H D):
Max dimensions;
32.5 mm
118.8 mm
15.9 mm
(1
9 32
in.
4
11 16
in.
5 8
in.)
Cabinet dimensions;
29.8 mm
118.5 mm
14.2 mm
3 16
21 32
9 16
(1
in.
4
in.
in.)
Mass:
with batteries;
61 g (2.15 oz.)
without batteries;
38 g (1.34 oz.)
Operational temperature range:
0 C – 40 C (32 F – 104 F)
Battery life:
[When used at 25 C (77 F) on a flat, stable surface]
Batteries
mode
Stereo/Monaural
Playback
Recording
Stereo
10 hours 30 minutes
13 hours 30 minutes
HQ
Monaural
12 hours
16 hours 30 minutes
Panasonic alkaline
batteries
Stereo
13 hours
17 hours
FQ/SP
Monaural
13 hours 30 minutes
22 hours
The battery life may be less depending on the operating conditions.
Note:
Specifications are subject to change without notice.
*
Mass and dimensions are approximate.
*
9
ONLY FOR U.S.A.
Panasonic Consumer Electronics Company,
Panasonic Puerto Rico, Inc.
Division of Panasonic Corporation of North America
Ave. 65 de Infantería, Km. 9.5
One Panasonic Way Secaucus, New Jersey 07094
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Panasonic Portable Audio Products Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or
Panasonic Puerto Rico, Inc. (collectively referred to as "the warrantor") will, for the length of the period indicated on the chart below, which starts
with the date of original purchase ("warranty period"), at its option either (a) repair your product with new or refurbished parts, or (b) replace it
with a new or a refurbished product. The decision to repair or replace will be made by the warrantor.
Product or Part Name
Parts
Labor
All Portable Audio Products except item listed below
One (1) Year
One (1) Year
Rechargeable batteries (in exchange for defective item)
Ten (10) Days
Not applicable
During the "Labor" warranty period there will be no charge for labor. During the "Parts" warranty period, there will be no charge for parts. You
must mail-in your pro duct during the warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic
parts (cabinet). This warranty only applies to products purchased and serviced in the United States or Puerto Rico. This warranty is extended
only to the original purchaser of a new product which was not sold "as is".
Mail-In Service
For assistance in the continental U.S.A. in obtaining repairs please ship the product to:
Panasonic Service Company
Customer Servicenter
Suite B
4900 George McVay Drive
McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910.
When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the
complaint and provide a day time phone number where you can be reached.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/
PROOF OF PURCHASE INDICATING DATE OF PURCHASE. AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic
damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied
by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-
up adjust ments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of
sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone
other than a Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER "LIMITED WARRANTY COVERAGE".
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS
PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time, travel to and from
the servicer, loss of or damage to media or images, data or other memory or recorded content. The items listed are not exclusive, but are for
illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF
THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts,
so the exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to
state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Servicenter. If the problem is not
handled to your satisfaction, then write to the warrantor's Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and
Accessories; or make Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at: 1-800-211-PANA (7262), Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to: npcparts@us.panasonic.com
You may also contact us directly at: 1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday – Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032 (We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
ONLY FOR CANADA
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
PANASONIC/TECHNICS PRODUCT—LIMITED WARRANTY
Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship
and agrees to remedy any such defect, or at its option, replace the product for a period as stated
below from the date of original purchase.
Technics Audio Product
One (1) year, parts and labour
Panasonic Audio & DVD Product
One (1) year, parts and labour
Accessories including rechargeable batteries
Ninety (90) days
LIMITATIONS AND EXCLUSIONS
This warranty does not apply to products purchased outside Canada or to any product which has
been improperly installed, subjected to usage for which the product was not designed, misused or
abused, damaged during shipping, or which has been altered or repaired in any way that affects the
reliability or detracts from the performance, nor does it cover any product which is used commercial-
ly. Dry cell batteries are also excluded from coverage under this warranty.
This warranty is extended to the original end user purchaser only. A purchase receipt or other proof
of date of original purchase is required before warranty service is performed.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FIT-
NESS FOR A PARTICULAR PURPOSE.
IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT
OR CONSEQUENTIAL DAMAGES.
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or conse-
quential damages, or the exclusion of implied warranties, so the above limitations and exclusions
may not be applicable.
WARRANTY SERVICE
For product operation and information assistance, please contact your Dealer or our Customer
Care Centre at: Telephone #: (905) 624-5505 Fax #: (905) 238-2360 Web: www.panasonic.ca
For product repairs, please contact one of the following:
≥Your Dealer who will inform you of an authorized Servicentre nearest you.
≥Our Customer Care Centre at (905) 624-5505 or www.panasonic.ca
≥A Panasonic Factory Servicentre listed below:
Richmond,
Calgary, Alberta
Mississauga, Ontario
Lachine, Québec
British Columbia
Panasonic Canada Inc. Panasonic Canada Inc. Panasonic Canada Inc. Panasonic Canada Inc.
12111 Riverside Way
6835-8
th
St. N. E.
5770 Ambler Dr.
3075, rue Louis A. Amos
Richmond, BC
Calgary, AB
Mississauga, ON
Lachine, QC
V6W 1K8
T2E 7H7
L4W 2T3
H8T 1C4
Tel: (604) 278-4211
Tel: (403) 295-3955
Tel: (905) 624-8447
Tel: (514) 633-8684
Fax: (604) 278-5627
Fax: (403) 274-5493
Fax: (905) 238-2418
Fax: (514) 633-8020
IF YOU SHIP THE PRODUCT TO A SERVICENTRE
Carefully pack and send prepaid, adequately insured and preferably in the original carton.
Include details of the defect claimed, and proof of date of original purchase.
RQT7878
10
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