Finisher Failure #H2-5014. Turn Off Then On, After Checking Finisher; Finisher Failure #H2-5015. Turn Off Then On, After Checking Finisher - Samsung MultiXpress M5370 Series Service Manual

► Error Code
H2-5014
H2-5015
H2-5102
► Error message

Finisher Failure #H2-5014. Turn off then on, after checking finisher

Finisher Failure #H2-5015. Turn off then on, after checking finisher

Finisher Failure #H2-5102. Turn off then on, after checking finisher
► Symptom
Stacker operation is abnormal.
► Troubleshooting method
1) Are the Stacker Upper Limit(Top) Sensors (S10) working?
a) Check if the sensor actuator(SJ10 6332A) is abnormality.
b) Check if the connector(SJ10 8370) of the sensors are disconnected.
c) Check if the connector(SJ10 8310) J8 on the finisher main board(JC81–07242A) is disconnected.
d) Check discontinuity and damage of the harness(SJ10 8310, SJ10 8370), replace it if required.
e) Replace the stacker upper limit sensors(S10).
f) Replace the Finisher main board(JC81–07242A).
2) Is the Stacker Full Sensor (S16) working?
a) Check if the sensor actuator(JR10 6210) is abnormality.
b) Check if the connector(JR10 8320) of stacker full sensor is disconnected.
c) Check if the connector(JR10 8320) J18 on the finisher main board(JC81–07242A) is disconnected.
d) Check if there is continuity in the harness, and if not replace the harness (SJ10 8320), replace as is necessary.
e) Replace the stacker encoder sensor(S16).
f) Replace the Finisher main board(JC81–07242A).
3) Is the stacker Lower Limit Switch (SW2) working?
a) Check if the sensor actuator(JR10 6310) is abnormality.
b) Check if the connector(JR10 8360) of stacker Lower switch is disconnected.
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4. Troubleshooting
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