TROUBLESHOOTING
If you are experiencing any issues with your device please refer to the below table for a solution.
ISSUE
No power/function
No sound
No sound from Bluetooth connection
Function disturbance
Remote control does not work properly
PRODUCT SPECIFICATIONS
Power Supply
RMS Power
Speaker Output Power
Speaker Size & Number (Soundbar)
Speaker Size (Wired Subwoofer)
Bluetooth Version
Bluetooth Distance
Frequency Response
Working environment
Audio Input
Soundbar Dimensions
Wired Subwoofer Dimensions
Net Weight (Soundbar + Subwoofer)
POSSIBLE CAUSE/SOLUTION
Check whether the power is switched on or off at the
wall.
Check whether the power adaptor is
properly connected to the power outlet.
Check whether cables are properly installed. If they
are, please try an alternative cable to connect to your
TV if possible.
Check unit is out of standby mode.
Forget the soundbar from your device and reconnect.
Switch off and unplug the unit. Leave it for
2 minutes and switch it on again.
If a particular mode is causing problems,
please try an alternative connection to
your TV such as Optical or Bluetooth.
Check whether the battery has run out or not. Replace
with a new one if necessary.
Check whether there is an obstacle in
front of the remote sensor.
DC 18V / 1.3A
44W (Soundbar 2 x 12W + Subwoofer 20W)
90W (Soundbar + Subwoofer)
2" Full range speaker x 4
5"
5.0
10M
70HZ - 18KHZ
-10~ +55C
AUX In / Line-in / USB / Bluetooth
95 x 5.5 x 6.5cm
13.5 x 25 x 35cm
4.45kg