Related Manuals for Denon AH-C830NCW
Summary of Contents for Denon AH-C830NCW
- Page 1 Contents Preparation Connections Operation Troubleshooting Appendix AH-C830NCW True Wireless In-Ear Headphones with Active Noise Cancelling Owner’s Manual...
- Page 2 Contents Preparation Connections Operation Troubleshooting Appendix Operation Preparation Listening to music Unpacking Listening to music using a Bluetooth connection Part names and functions Playing in one earphone only Earphones Setting the noise cancelling mode or the ambient sound mix Charging case mode List of operation methods Conducting phone calls...
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Page 3: Troubleshooting
Contents Preparation Connections Operation Troubleshooting Appendix Troubleshooting Troubleshooting Power does not turn on The earphones/charging case cannot be charged Cannot play media using Bluetooth No sound comes out Cannot hear sound from one earphone Sound is distorted, noisy, or cuts in and out Cannot make a phone call Resetting factory settings Appendix... - Page 4 Contents Preparation Connections Operation Troubleshooting Appendix Thank you for purchasing this product. To ensure proper operation, please read this Owner’s Manual carefully before using the product. Unpacking Check that all of these are present before using this device. Quick Start Guide Safety Instructions USB cable Eartip S/L size...
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Page 5: Part Names And Functions
Contents Preparation Connections Operation Troubleshooting Appendix Part names and functions Earphones A Touch sensor The earphones can be operated by touching them with your finger. “Changing the Bluetooth device connected to the earphones” (v p. 22) “Listening to music” (v p. 23) “Setting the noise cancelling mode or the ambient sound mix mode”... -
Page 6: Charging Case
Contents Preparation Connections Operation Troubleshooting Appendix Charging case A Charging port (USB Type-C) Connect the supplied USB cable to charge. B Multi-function button Performs various operations. “Checking the remaining battery power of the charging case” (v p. 12) “Pairing with other Bluetooth devices” (v p. 19) “Resetting factory settings”... - Page 7 Contents Preparation Connections Operation Troubleshooting Appendix List of operation methods Music control Play/Pause The main operation methods of the earphones are as follows. Next track Previous track Call operation Answer the call Hang up the call Ignore the call Mute/Unmute mic (Call is active, no second call) Voice assistant Enter/Cancel Siri or Google...
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Page 8: Before Charging
Contents Preparation Connections Operation Troubleshooting Appendix Charge/Power A rechargeable battery is built into the earphones and charging case. Use the supplied USB cable to connect to the computer or a USB AC adapter (commercially available) for charging. Before charging Remove the power supply prevention film from the Close the lid of the charging case. - Page 9 Contents Preparation Connections Operation Troubleshooting Appendix The charging status can be checked from the status LED on the charging Charging the charging case case. If the charging case is charged with the earphones in it, both the charging Charging status Color of status LED case and earphones are charged.
- Page 10 Contents Preparation Connections Operation Troubleshooting Appendix Charging the earphones NOTE The earphones are charged from the charging case simply by inserting 0 When connecting the USB cable to the USB port, be sure to match the cable them in the charged charging case. Even if there is no access to power connector with the shape of the socket.
- Page 11 Contents Preparation Connections Operation Troubleshooting Appendix Close the lid of the charging case. 0 A fully charged charging case can fully recharge earphones that have zero Charging begins. remaining charge three times. If you close the lid of the charging case, the status LED displays 0 It takes approximately 2 hours to fully charge the rechargeable battery from the the amount of charge remaining in the charging case.
- Page 12 Contents Preparation Connections Operation Troubleshooting Appendix Checking the remaining battery power of the charging case If you open or close the lid of the charging case, the status LED displays the rechargeable battery level of the charging case as shown below. Remaining battery power Color of status LED 20 % or less Lights up red...
- Page 13 Contents Preparation Connections Operation Troubleshooting Appendix Powering on the earphones Powering off the earphones With the earphones in the charging case, open the lid With the earphones in the charging case, close the lid of the charging case. of the charging case. The earphones are automatically turned on and started the The earphones are turned off and charging begins.
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Page 14: Wearing The Earphones
Contents Preparation Connections Operation Troubleshooting Appendix Wearing Wearing the earphones NOTE 0 Different ear tip sizes are included. If the ear tips do not fit your ear, replace them Put the earphones in your ears. with an appropriate size. (v p. 15) Put the earphone marked with L (left) in your left ear and the one 0 If you accidently touch the touch sensors while wearing the earphones, they will activate. -
Page 15: Replacing The Ear Tips
Contents Preparation Connections Operation Troubleshooting Appendix Replacing the ear tips Attach the ear tips. Align the nozzle with the ear tip attachment part and push it all the When purchased, the M size ear tips are attached to the earphones. way in using a small amount of force. -
Page 16: Bluetooth Operation
Contents Preparation Connections Operation Troubleshooting Appendix Bluetooth operation You can enjoy listening to music wirelessly by connecting the earphones to your Bluetooth device. Pairing Connecting There are three methods for connecting with Bluetooth devices: Pairing (registration) is an operation that is required in order to connect a Bluetooth device to the earphones. - Page 17 With the earphones in the charging case, open the lid of the charging case. Select “DENON AH-C830NCW” from the list of devices The pairing mode will be activated. displayed on the screen of your Bluetooth device.
- Page 18 Contents Preparation Connections Operation Troubleshooting Appendix Playing back music on the Bluetooth device. Music played back on the connected Bluetooth device is output from the earphones. NOTE 0 Before playing music, check the volume setting of the used Bluetooth device and enjoy it at the appropriate volume. Volume operation cannot be performed with the earphones.
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Page 19: Pairing With Other Bluetooth Devices
Contents Preparation Connections Operation Troubleshooting Appendix Pairing with other Bluetooth devices With the lid of the charging case open, long press the multi-function button for approximately 2 seconds. To pair the earphones to two or more Bluetooth devices, you must If the LED on the charging case is slowly flashing in white, the manually change the earphones to the pairing mode. - Page 20 The pairing mode will be activated with a notification sound from the earphones. Select “DENON AH-C830NCW” from the list of devices displayed on the screen of the Bluetooth device. The Bluetooth connection is established. On the screen of the Bluetooth device, confirm that a connection has been made.
- Page 21 For details, see the Owner’s Manual of the Bluetooth device that you want to connect. Select “DENON AH-C830NCW” from the list of devices displayed on the screen of the Bluetooth device. The Bluetooth connection is established. On the screen of the Bluetooth device, confirm that a connection has been made.
- Page 22 Changing the Bluetooth device From the list of devices displayed on the Bluetooth connected to the earphones device you want to connect to, choose “DENON AH- C830NCW”. Disconnect the earphones from the connected Bluetooth device and The Bluetooth connection is established.
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Page 23: Listening To Music
Contents Preparation Connections Operation Troubleshooting Appendix Listening to music Select track Listening to music using a Bluetooth Next track: Tap the touch sensor of the right earphone twice. connection First check that the earphones and Bluetooth device are connected via Bluetooth. - Page 24 Contents Preparation Connections Operation Troubleshooting Appendix Playing in one earphone only The earphones can be used on one side only. If stereo sound is played on one side only, the sound is automatically converted to play monaural sound. Wear the earphone you want to use. Place the unused earphone in the charging case.
- Page 25 Contents Preparation Connections Operation Troubleshooting Appendix Setting the noise cancelling mode or the ambient sound mix mode The earphones can be matched to the used environment by setting the Tap the touch sensor on the left earphone. noise cancelling mode or the ambient sound mix mode. Noise cancelling mode If the noise cancelling mode is set when you are listening to music, the ambient noise is reduced so that you can focus better on the music.
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Page 26: Conducting Phone Calls
Contents Preparation Connections Operation Troubleshooting Appendix Conducting phone calls Calls can be made while you are wearing the earphones. You can hear the caller’s voice through the earphones, and your voice is picked up by the built-in microphone in the earphones. Bluetooth supported mobile phones that are connected can be operated with the touch sensor on the right or left earphone. To finish a call, double tap the touch sensor on the Making a call right or left earphone. -
Page 27: Answering An Incoming Call
Contents Preparation Connections Operation Troubleshooting Appendix Answering an incoming call To finish a call, double tap the touch sensor on the right or left earphone. When a call is hanged up, playback of the paused track is restarted. If you receive an incoming call, double tap the touch sensor on the right or left earphone to answer the call. -
Page 28: Ignoring An Incoming Call
Contents Preparation Connections Operation Troubleshooting Appendix Ignoring an incoming call Switching the mic on/off (mute) During a call, tap the touch sensor of the right or left If you receive an incoming call, tapping the touch earphone, and then press again for approximately 5 sensor on the right or left earphone, and then press seconds. -
Page 29: Using The Call Waiting Function
Contents Preparation Connections Operation Troubleshooting Appendix Using the call waiting function If you receive a call while another call is already in progress, you can place the current call (call A) on hold and switch to the new call (call B). 0 Some of mobile phones may not be compatible with these functions. - Page 30 Contents Preparation Connections Operation Troubleshooting Appendix o To return to the call that is on hold (call A) Double tap the touch sensor on the right or left earphone during a call (call B). This ends the current call (call B) and resumes the call that is on hold (call A).
- Page 31 Contents Preparation Connections Operation Troubleshooting Appendix Using the voice assistant function (Siri/Google Assistant) The voice assistant function (Siri/Google Assistant) built-in devices can be started and can be used to operate devices by voice from the mic of the earphones. Connect to devices via Bluetooth. (v p. 16) Tap the touch sensor of the right earphone, and then press again for approximately 3 seconds.
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Page 32: Audio Playback And Phone Calls On A Bluetooth Device
Contents Preparation Connections Operation Troubleshooting Appendix Information Audio Playback and Phone Calls on a Bluetooth Device These earphones are compatible with SCMS-T content security standards. You can use these earphones with SCMS-T compatible mobile phones or devices. In order to listen to music via a Bluetooth connection, the connected Bluetooth device needs to be A2DP (Advanced Audio Distribution Profile) compatible. -
Page 33: Troubleshooting
If the issue is not covered here, there may be a malfunction. Contact the store where you purchased the earphones. If the staff at the store where you purchased the earphones also do not know how to resolve the issue, contact the Denon Customer Service Center or your nearest Repairs Center. -
Page 34: Cannot Play Media Using Bluetooth
Contents Preparation Connections Operation Troubleshooting Appendix Cannot play media using Bluetooth Cannot connect using Bluetooth. Check that the power of the Bluetooth device is on and the Bluetooth function is enabled. Check whether the Bluetooth device is in sleep status. Bring the earphones and the Bluetooth device closer together. -
Page 35: No Sound Comes Out
Contents Preparation Connections Operation Troubleshooting Appendix No sound comes out No sound comes out. Pair the earphones with the Bluetooth device. (v p. 16) Check that the connected device are powered on. Adjust the volume of the connected device to a suitable level. Cannot hear sound from one earphone Cannot hear sound from one earphone. -
Page 36: Cannot Make A Phone Call
Contents Preparation Connections Operation Troubleshooting Appendix Sound is distorted, noisy, or cuts in and out Sound is distorted, noisy, or cuts in and out. Adjust the volume of the connected device to a suitable level. The Bluetooth device is out of range. Bring the Bluetooth device closer to the earphones. The Bluetooth connection is experiencing wireless interference. -
Page 37: Resetting Factory Settings
Contents Preparation Connections Operation Troubleshooting Appendix Resetting factory settings If the earphones are not working properly, reset them. The various settings are reset to the factory default. Configure the settings again. Insert the earphones in the charging case. With the lid of the charging case left open, long press the multi-function button for approximately 10 Do not close the lid of the charging case. -
Page 38: Precautions For Use
Contents Preparation Connections Operation Troubleshooting Appendix Precautions for Use Be sure to read the Owner’s Manual of the device that you want to connect. Check the volume settings when using the earphones on public transport or in public places and make sure you do not disturb people around you. These earphones are not guaranteed to work with all combinations of Bluetooth devices/mobile phones. -
Page 39: Trademark Information
Appendix Disposal of these earphones Trademark information The rechargeable battery built into these earphones can be recycled. Contact the Denon Customer Service Center for details on disposing of these earphones. The Bluetooth ® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. -
Page 40: Specifications
Contents Preparation Connections Operation Troubleshooting Appendix Specifications o Earphone section Type: Dynamic type Drive units: φ11×10 mm, Oval Playback frequency: 20 – 20,000 Hz o Bluetooth section Compatible standards: Bluetooth 5.0 Transmission power class: Class1 Compatible profiles: A2DP/AVRCP/HSP/HFP A2DP codec support: AAC/SBC Continuous playback time Noise cancellation function OFF:... - Page 41 Contents Preparation Connections Operation Troubleshooting Appendix o General Operating temperature range: 5 ℃ - 40 ℃ Rating of the charging input to the charging case: DC 5 V, 2.4 A or less Power supply: DC 3.8 V (internal lithium polymer rechargeable battery for earphones) DC 3.7 V (internal lithium polymer rechargeable battery for charging case) Weight:...
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