TP-Link AX1800 User Manual
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TP-Link AX1800 User Manual

Whole home mesh wi-fi ap
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Whole Home Mesh Wi-Fi AP
H 220-G5
HX220

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Summary of Contents for TP-Link AX1800

  • Page 1 User Guide Whole Home Mesh Wi-Fi AP H 220-G5 HX220...

  • Page 2: Table Of Contents

    Chapter 7. TP-Link Cloud Service ........22...
  • Page 3 Chapter 10. Network Security ........34 10.
  • Page 4 14. 2. Control LED ..............75 14.

  • Page 5: About This Guide

    The Quick Installation Guide can be found where you find this guide or inside the package of the product. Specifications can be found on the product page at http://www.tp-link.com. A Technical Support Forum is provided for you to discuss our products at http://forum.tp-link.com.

  • Page 6: Chapter 1. Get To Know Your Device

    Chapter Get to Know Your Device This chapter introduces what your device can do and shows its appearance. It contains the following sections: • Product Overview • Appearance...

  • Page 7: Product Overview

    Chapter 1 Get to Know Your Device 1. 1. Product Overview The Whole Home Mesh Wi-Fi AP is designed to extend your network coverage. You can use multiple devices to create a seamless, intelligent and easy-to-configure mesh network that covers the entire home. The system consists of a controller, and one or more agents.
  • Page 8 Chapter 1 Get to Know Your Device LED Explanation Status Indication The device has an issue. Power is off, or the status LED is turned off. For information about the button and ports, you can refer to the explanation table below. Item Description Press the button to start a WPS or mesh connection process.

  • Page 9: Chapter 2. Connect The Device

    Chapter Connect the Device This chapter contains the following sections: • Position the Device • Connect Your Device...

  • Page 10: Position The Device

    Chapter 2 Connect the Device 2. 1. Position the Device • The device should not be located in a place where it will be exposed to moisture or excessive heat. • Place the device in a location where it can be connected to multiple devices as well as to a power source.
  • Page 11 Chapter 2 Connect the Device Internet Power Adapter POWER WAN/LAN LAN1 LAN2 RESET Wired Router AP (Controller) 1. Connect the power adapter to the AP device. 2. Connect the WAN/LAN port of the AP device to your wired router’s Ethernet port via an Ethernet cable.
  • Page 12 Chapter 2 Connect the Device Computer Smart Device < Settings Wi-Fi Connections are available Wi-Fi Wireless Network Connection CHOOSE A NETWORK... TP-Link_XXXX Connect automatically Connect TP-Link_XXXX Other... Note: In access point mode, functions like NAT, Parental Controls are not supported.

  • Page 13: Chapter 3. Log In To Your Device

    Chapter Log In to Your Device This chapter introduces how to log in to the web management page of the device.
  • Page 14 Chapter 3 Log In to Your Device With the web management page, it is easy to configure and manage your device. The web management page can be used on any Windows, Macintosh or UNIX OS with a Web browser, such as Microsoft the Internet Explorer, Mozilla Firefox or Apple Safari. Follow the steps below to log in to your device.

  • Page 15: Chapter 4. Set Up Internet Connection

    Chapter Set Up Internet Connection This chapter introduces how to connect your router to the internet. The router is equipped with a web-based Quick Setup wizard. It includes the necessary configuration options of ISP, automates the setup process and verifies whether those settings have been successfully completed.

  • Page 16: Use Quick Setup Wizard

    Chapter 4 Set Up Internet Connection 4. 1. Use Quick Setup Wizard The Quick Setup wizard will guide you through the process to set up your device. Tips: If you need the IPv6 internet connection, please refer to the section of Set Up an IPv6 Internet Connection.

  • Page 17: Manually Set Up Your Internet Connection

    Chapter 4 Set Up Internet Connection 4. Connect the power adapter to the AP device. 5. Connect a computer to the AP device via an Ethernet cable or wirelessly by using the SSID (network name) and Wireless Password. 6. Launch a web browser and enter http://tplinkwifi.net in the address bar, and log in to your AP device using the password you set.
  • Page 18 Chapter 4 Set Up Internet Connection 2 ) If you choose Static IP, enter the information provided by your ISP in the corresponding fields. 3 ) If you choose PPPoE, enter the Username Password provided by your ISP. PPPoE users usually have DSL cable modems. 4 ) If you choose L2TP, enter the Username and Password, and select the...

  • Page 19: Set Up An Ipv6 Internet Connection

    Chapter 4 Set Up Internet Connection 5 ) If you choose PPTP, enter the Username and Password, and select the Address Mode provided by your ISP. Different parameters are needed according to the DNS address mode you selected. 5. Click Save to make the settings effective, and you can refer to Test Internet...
  • Page 20 Chapter 4 Set Up Internet Connection If your ISP provides an IPv4-only connection or IPv6 tunnel service, permit IPv6 connection by referring to Set Up the IPv6 Tunnel. 1. Visit http://tplinkwifi.net, and log in with the password you set for the router. 2.

  • Page 21: Chapter 5. Create Mesh Wi-Fi System

    Chapter Create Mesh Wi-Fi System This chapter describes how you can add the agent to create a mesh Wi-Fi system and extend the wireless coverage.
  • Page 22 Chapter 5 Create Mesh Wi-Fi System The Whole Home Mesh Wi-Fi System includes a controller, one or more agents. If you have more than one mesh AP devices, you can add the remaining ones as agents to create a mesh Wi-Fi system and extend your Wi-Fi coverage. Please note that you can only add the AP device as agent when it is in factory default settings.
  • Page 23 Chapter 5 Create Mesh Wi-Fi System Tips: 1. If the agent’s status LED still flashes blue, please repeat the synchronizing process. 2. The agent automatically follows the Wi-Fi settings of the controller. 3. You can also synchronize the add-on agent with the agent in your existing mesh Wi-Fi system. 4.

  • Page 24: Chapter 6. Multi-Ssid

    Chapter Multi-SSID Multi-SSID function allows you to provide Wi-Fi access for your visitors without disclosing your main network. When you have guests in your house, apartment, or workplace, you can create a multi-SSID wireless network for them. In addition, you can customize the network settings to ensure your network security and privacy.
  • Page 25 Chapter 6 Multi-SSID To create a multi-SSID network: 1. Visit http://tplinkwifi.net, and log in with the password you set for the router. 2. Go to Basic > Multi-SSID Advanced > Wireless > Multi-SSID. 3. Create the multi-SSID network as needed. 1 ) Select the Enable check box to create the corresponding multi-SSID network.

  • Page 26: Chapter 7. Tp-Link Cloud Service

    TP-Link Cloud service provides a better way to manage your cloud devices. Log in to your router with a TP-Link ID, and you can easily monitor and manage your home network when you are out and about via the Tether app. To ensure that your router stays new and gets better over time, the TP-Link Cloud will notify you when an important firmware upgrade is available.

  • Page 27: Register A Tp-Link Id

    Manage the User TP-Link IDs. • Once you have registered a TP-Link ID on the web management page, you can only register another TP-Link ID via the Tether APP. Please refer to Manage the Router via the TP-Link Tether App to install the app.

  • Page 28: Manage The User Tp-Link Ids

    2. Enter the current password, then a new password twice. And click SAVE. 7. 3. Manage the User TP-Link IDs The TP-Link ID used to log in to the router for the first time will be automatically bound as the Admin...

  • Page 29: Add Tp-Link Id To Manage The Router

    3. Click , enter another TP-Link ID as needed and click SAVE. Note: If you need another TP-Link ID, please register a new one via the Tether app. Refer to Manage the Router via the TP-Link Tether App to install the app and register a new TP-Link ID.

  • Page 30: Manage The Router Via The Tp-Link Tether App

    5. Manage your router as needed. Note: If you need to remotely access your router from your smart devices, you need to: • Log in with your TP-Link ID. If you don’t have one, refer to Register a TP-Link • Make sure your smartphone or tablet can access the internet with cellular data or a Wi-Fi network.

  • Page 31: Chapter 8. Easymesh With Seamless Roaming

    Chapter EasyMesh with Seamless Roaming...
  • Page 32 Tether app or at your router’s web management page. • To set up a EasyMesh network: 1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the controller. 2. Go to Basic...
  • Page 33 Chapter 8 EasyMesh with Seamless Roaming 3. Click Add Mesh Device. 4. Follow the setup instructions on the web page to add the new AP device. Or you can follow the setup instructions in the user manual of the new AP. Note: Please make sure the new mesh device to be added has not been used in other mesh network.

  • Page 34: Chapter 9. Parental Controls

    Chapter Parental Controls This function allows you to block inappropriate, explicit and malicious websites, and control access to specified websites at specified time.
  • Page 35 For example, I want to allow my children’s devices (e.g. a computer or a tablet) to access only www.tp-link.com and Wikipedia.org from 18:00 (6 PM) to 22:00 (10 PM) on the weekdays and not other time. How can I 1.
  • Page 36 Effective Time period. • With Whitelist selected, the controlled devices can only access websites containing the specified keywords during the Effective Time period. 7. Click Add a New Keyword and enter “www.tp-link.com” and “Wikipedia.org” as the keywords and click Save.
  • Page 37 Chapter 9 Parental Controls 8. You can add up to 32 keywords for either Blacklist or Whitelist. Below are some sample entries for your reference. • Whitelist: Enter a web address (e.g. wikipedia.org) to allow access only to its related websites. If you wish to block all internet browsing access, do not add any keyword to the Whitelist.

  • Page 38: Chapter 10. Network Security

    Chapter Network Security This chapter guides you on how to protect your home network from unauthorized users by implementing network security functions. You can block or allow specific client devices to access your wireless network using MAC Filtering, or using Access Control for wired and wireless networks, or you can prevent ARP spoofing and ARP attacks by using IP &...

  • Page 39: Firewall & Dos Protection

    Network Security Chapter 10 10. 1. Firewall & DoS Protection The SPI (Stateful Packet Inspection) Firewall and DoS (Denial of Service) Protection protect the controller from cyber attacks. The SPI Firewall can prevent cyber attacks and validate the traffic that is passing through the controller based on the protocol.

  • Page 40: Service Filtering

    Network Security Chapter 10 2. The protection will be triggered immediately when the number of packets exceeds the preset threshold value, and the vicious host will be displayed in the Blocked DoS Host List. 10. 2. Service Filtering With Service Filtering, you can prevent certain users from accessing the specified service, and even block internet access completely.

  • Page 41: Access Control

    Network Security Chapter 10 5. Select a Service Type from the drop-down list and the following four boxes will be automatically filled in. Select Custom when your desired service type is not listed, and enter the information manually. 6. Specify the IP address(es) that this filtering rule will apply to. 7.
  • Page 42 Network Security Chapter 10 3. Select the access mode to either block (recommended) or allow the device(s) to access your network. To block specific device(s): 1 ) Select Blacklist and click Save. 2 ) Select the device(s) to be blocked in the Online Devices table (or click the under the...

  • Page 43: Ip & Mac Binding

    Network Security Chapter 10 3 ) Enter the Device Name Address. (You can copy and paste the information from Online Devices table if the device is connected to your network.) 4 ) Click OK. Done! Now you can block or allow specific client devices to access your network (via wired or wireless) by Blacklist or Whitelist.
  • Page 44 Network Security Chapter 10 3. Bind your device(s) according to your needs. To bind the connected device(s): 1 ) Select the device(s) to be bound in the List. 2 ) Click Bind to add to the Binding List. To bind the unconnected device 1 ) Click Add.

  • Page 45: Chapter 11. Nat Forwarding

    TP-Link router includes four forwarding rules. If two or more rules are set, the priority of implementation from high to low is Virtual Servers, Port Triggering, UPnP and DMZ.

  • Page 46: Translate Address And Port By Alg

    Chapter 11 NAT Forwarding 11. 1. Translate Address and Port by ALG ALG (Application Layer Gateway) allows customized NAT (Network Address Translation) traversal filters to be plugged into the gateway to support address and port translation for certain application layer “control/data” protocols: FTP, TFTP etc. Enabling ALG is recommended.

  • Page 47: Share Local Resources Over The Internet By Virtual Server

    Chapter 11 NAT Forwarding 11. 2. Share Local Resources over the Internet by Virtual Server When you build up a server in the local network and want to share it on the internet, Virtual Server can realize the service and provide it to the internet users. At the same time virtual server can keep the local network safe as other services are still invisible from the internet.

  • Page 48: Open Ports Dynamically By Port Triggering

    Chapter 11 NAT Forwarding 4. Click View Existing Applications, and choose HTTP. The external port, internal port and protocol will be automatically filled in. Enter the PC’s IP address 192.168.0.100 in the Internal IP field. 5. Click to make the settings effective. Tips: 1.

  • Page 49: Make Applications Free From Port Restriction By Dmz

    Chapter 11 NAT Forwarding address of the host. When the data from the internet returns to the external ports, the router can forward them to the corresponding host. Port triggering is mainly applied to online games, VoIPs and video players. Common applications include MSN Gaming Zone, Dialpad, Quick Time 4 players, and so on.

  • Page 50: Make Xbox Online Games Run Smoothly By Upnp

    Chapter 11 NAT Forwarding all ports opened. When you are not clear about which ports to open in some special applications, like IP camera and database software, you can set the PC to be a DMZ host. Note: DMZ is most applicable when you don’t know which ports to open. When it is enabled, the DMZ host is totally exposed to the internet, which may bring some potential safety hazards.
  • Page 51 Chapter 11 NAT Forwarding connection of the network. You need to enable the UPnP if you want to use applications such as multiplayer gaming, peer-to-peer connections, real-time communication (for example, VoIP or telephone conference), or remote assistance. Tips: 1. UPnP is enabled by default in this device. 2.

  • Page 52: Chapter 12. Vpn Server

    Chapter VPN Server The VPN (Virtual Private Networking) Server allows you to access your home network in a secured way through internet when you are out of home. The router offers two ways to setup VPN connection: OpenVPN and PPTP (Point to Point Tunneling Protocol) VPN. OpenVPN is somewhat complex but with greater security and more stable.

  • Page 53: Use Openvpn To Access Your Home Network

    Chapter 12 VPN Server 12. 1. Use OpenVPN to Access Your Home Network In the OpenVPN connection, the home network can act as a server, and the remote device can access the server through the router which acts as an OpenVPN Server gateway.

  • Page 54: Use Pptp Vpn To Access Your Home Network

    Chapter 12 VPN Server 7. Click Save. 8. Click Generate to get a new certificate. Note: If you have already generated one, please skip this step, or click Generate to update the certificate. 9. Click Export to save the OpenVPN configuration file which will be used by the remote device to access your controller.
  • Page 55 Chapter 12 VPN Server Note: Before you enable Server, we recommend you configure Dynamic DNS Service (recommended) or assign a static IP address for controller’s WAN port and synchronize your System Time with internet. 3. In the Client IP Address filed, enter the range of IP addresses (up to 10) that can be leased to the devices by the PPTP VPN server.
  • Page 56 Chapter 12 VPN Server 4. Select Use my Internet connection (VPN). 5. Enter the internet IP address of the controller (for example: 218.18.1.73) in the Internet address field. Click Next.
  • Page 57 Chapter 12 VPN Server 6. Enter the User name Password you have set for the PPTP VPN server on your controller, and click Connect. 7. The PPTP VPN connection is created and ready to use.
  • Page 58 Chapter 12 VPN Server Tips: You can go to Advanced > > VPN Connections to view the clients that are currently connected to the PPTP VPN servers.

  • Page 59: Chapter 13. Customize Your Network Settings

    Chapter Customize Your Network Settings This chapter introduces how to change the default settings or adjust the basic configuration of the network setting of the controller using the web management page. It contains the following sections: • Change LAN Settings •...

  • Page 60: Change Lan Settings

    Chapter 13 Customize Your Network Settings 13. 1. Change LAN Settings 13. 1. 1. Change the LAN IP Address The controller is preset with a default LAN IP 192.168.0.1 in router mode and three guest IP address, which you can use to log in to its web management page. The LAN IP address together with the Subnet Mask also defines the subnet that the connected devices are on.

  • Page 61: Reserve Lan Ip Addresses

    Chapter 13 Customize Your Network Settings Follow the steps below to configure DHCP server. 1. Visit http://tplinkwifi.net, and log in with the password you set for the controller. 2. Go to Advanced > Network > LAN Settings page and select IPv4. 3.

  • Page 62: Configure Ipv6 Lan Settings

    Chapter 13 Customize Your Network Settings 1. Visit http://tplinkwifi.net, and log in with the password you set for the controller. 2. Go to Advanced > Network > LAN Settings page and select IPv4. 3. Scroll down to locate the Address Reservation section and click to add an address reservation entry for your device.

  • Page 63: Configure The Dhcpv6 Server Address Type

    Chapter 13 Customize Your Network Settings 1 ) Select the RADVD as the address type to make the controller assign IPv6 address prefixes to hosts. Note: Do not select the Enable check boxes to enable RDNSS ULA Prefix unless required by your ISP. Otherwise you may not be able to access the IPv6 network.

  • Page 64: Set Up A Dynamic Dns Service Account

    Chapter 13 Customize Your Network Settings 1 ) Select the DHCPv6 Server as the address type to make the controller assign IPv6 addresses to hosts. 2 ) Specify the Starting/Ending IPv6 Address for the IPv6 suffixes. The controller will generate IPv6 addresses within the specified range. 3 ) Keep Address Lease Time as default.

  • Page 65: Create Static Routes

    Chapter 13 Customize Your Network Settings 4. Log in with your DDNS account, select a service provider and click Go to register ... Enter the username, password and domain name of the account (such as lisa.ddns. net). 5. Click Log in and Save.
  • Page 66 Chapter 13 Customize Your Network Settings Router A Router B Company’s server WAN: 172.30.30.100 LAN: 192.168.0.1 LAN: 192.168.0.2 172.30.30.1 Switch 192.168.0.100 How can I 1. Make sure the routers use different LAN IP addresses on the do that? same subnet. Disable Router B’s DHCP function. 2.
  • Page 67 Chapter 13 Customize Your Network Settings • Network Destination: The destination IP address that you want to assign to a static route. This IP address cannot be on the same subnet with the WAN IP or LAN IP of Router A. In the example, the IP address of the company network is the destination IP address, so here enter 172.30.30.1.

  • Page 68: Set Up The Ipv6 Tunnel

    Chapter 13 Customize Your Network Settings 13. 5. Set Up the IPv6 Tunnel The IPv6 Tunnel feature helps you obtain IPv6 resources based on an IPv4 WAN connection or vice versa. IPv6 Tunnel is a transition mechanism that enables IPv6-only hosts to reach IPv4 services or vice versa and allows isolated IPv6 hosts and networks to reach each other over IPv4-only infrastructure before IPv6 completely supplants IPv4.

  • Page 69: Specify The 6Rd Tunnel With Parameters Provided By Your Isp

    Chapter 13 Customize Your Network Settings 13. 5. 2. Specify the 6rd Tunnel with Parameters Provided by Your ISP I want to: Specify the 6rd tunnel with the parameters provided by my 6rd tunnel service provider. How can I How can I 1.

  • Page 70: Specify Wireless Settings

    Chapter 13 Customize Your Network Settings 13. 6. Specify Wireless Settings 13. 6. 1. Change Basic Wireless Settings The router’s wireless network name (SSID) and password, and security option are preset in the factory. The preset SSID and password can be found on the product label. You can customize the wireless settings according to your needs.
  • Page 71 Chapter 13 Customize Your Network Settings 2. Select the wireless network mode or channel and click Save to make the settings effective. Mode: Select the desired transmission mode. • 802.11n only: Select only if all of your wireless clients are 802.11n devices. •...

  • Page 72: View Wireless Information

    Chapter 13 Customize Your Network Settings 2. Select an option from the Security drop-down list and configure the related parameters. The router provides threr options, No Security, WPA/WPA2/WPA3 personal (Recommended), and WPA/WPA2 enterprise. WPA3 is the latest standard and the security level is the highest. We recommend you don’t change the default settings unless necessary.

  • Page 73: Advanced Wireless Settings

    Chapter 13 Customize Your Network Settings 2. Go to Advanced > Wireless > Statistics page. 3. You can view the detailed information of the wireless clients, including its connection type and security option as well as the packets transmitted. Tips: You can also see the wireless details by clicking the Online Devices icon on Basic>...

  • Page 74: Use Wps For Wireless Connection

    Chapter 13 Customize Your Network Settings • WMM: This feature guarantees the packets with high-priority messages being transmitted preferentially. WMM is enabled compulsively under 802.11n or 802.11ac mode. • Short GI: This feature is enabled by default and recommended to increase the data capacity by reducing the Guard Interval (GI) time.
  • Page 75 Chapter 13 Customize Your Network Settings 3. Make sure the Enable WPS is turned on, and then click Connect. 4. Press the WPS button of the client device directly. 5. The status LED may flash blue fast for about 2 minutes during the WPS process. Connect successfully will appear after the Connect button, which means the client device has successfully connected to the controller.
  • Page 76 Chapter 13 Customize Your Network Settings Connect successfully will appear after the Connect button, which means the client device has successfully connected to the controller.

  • Page 77: Chapter 14. Manage Your Controller

    Chapter Manage Your Controller This chapter introduces how to change the system settings and administrate your controller’s network. It contains the following sections: • Set System Time • Test Internet Connectivity • Update the Firmware • Back Up and Restore Configuration Settings •...

  • Page 78: Set System Time

    Chapter 14 Manage Your Controller 14. 1. Set System Time System time is the time displayed while the controller is running. The system time you configure here will be used for other time-based functions like Parental Controls and Wireless Schedule. You can manually set how to get the system time. Follow the steps below to set your system time.

  • Page 79: Control Led

    Chapter 14 Manage Your Controller 14. 2. Control LED The controller LED indicates controller activities and behaviors. You can turn on or turn off the controller from the management web-page. 1. Visit http://tplinkwifi.net, and log in with the password you set for the controller. 2.

  • Page 80: Update The Firmware

    3. DO NOT turn off the controller during the firmware upgrade. You can follow the steps below to manually update the firmware. 1. Download the latest firmware file for the controller from our website www.tp-link.com. 2. Visit http://tplinkwifi.net, and log in with the password you set for the controller.

  • Page 81: Back Up And Restore Configuration Settings

    Chapter 14 Manage Your Controller Note: The upgrading will also take effect on the synced online satellites. We recommend that you keep the controller and its satellites in the same firmware version. Please do not turn off the controller and its satellites during the firmware upgrading process.

  • Page 82: Reboot The Controller

    Chapter 14 Manage Your Controller 2. Wait a few minutes for the restoring and rebooting. Note: 1. During the resetting process, do not turn off the controller. 2. We strongly recommend you back up the current configuration settings before resetting the controller. 3.

  • Page 83: Administration Management

    Chapter 14 Manage Your Controller • Update the configuration with the file (system will reboot automatically). Note: The Auto Reboot feature takes effect based on the controller’s system time. Please make sure you have already set the time of the controller. 14.

  • Page 84: Remote Management

    Chapter 14 Manage Your Controller 3. Enable Management over HTTPS and keep the Port for HTTP Port for HTTPS as the default settings. Enter the IP address MAC address of the local device to manage the controller. 4. Click Save. Now, you can manage the controller over both HTTP (http://tplinkwifi.net) and HTTPS (https://tplinkwifi.net).

  • Page 85: Icmp Ping

    Chapter 14 Manage Your Controller 3. Enable Remote Management Remote Management via HTTPS to allow for HTTPS connection. Keep the Port as the default setting. 4. Set the client device allowed for remote management. Select to allow all remote devices to manage the controller. If you just want to allow a specific device to manage the controller, select Only the Following IP/MAC Address and enter the IP/...

  • Page 86: System Log

    Chapter 14 Manage Your Controller 2. Go to Advanced > System Tools > Administration, and locate the ICMP Ping section. 3. Specify the ICMP Ping reply options. • Remote: Select it if you want the computers on a public network to ping the controller’s WAN IP address.

  • Page 87: Cwmp Settings

    Chapter 14 Manage Your Controller Click Log Settings to set the storage path of logs. • Save Locally: Select this option to cache the system log to the controller’s local memory, select the minimum level of system log to be saved from the drop-down list. The logs will be shown in the table in descending order on the System Log page.
  • Page 88 Chapter 14 Manage Your Controller • CWMP: Enable or disable the CWMP (CPE WAN Management Protocol) function. • Inform: Enable or disable the function of sending an inform message to the ACS (Auto Configuration Server) periodically. • Inform DataModel with TR098: Enable or disable the function of sending inform complying with the data model defined in TR-098.

  • Page 89: Snmp Settings

    Chapter 14 Manage Your Controller • Path: Enter the path for the ACS server to log in to the controller. • Port: Enter the port that connects to the ACS server. • URL: Enter the URL that connects to the ACS server. •...

  • Page 90: Monitor The Internet Traffic Statistics

    Chapter 14 Manage Your Controller • Enable SNMP Agent/SNMP Agent for WAN: Turn on to enable the built-in SNMP agent that allows the controller to operate as the operational role in receiving and processing of SNMP messages, sending responses to the SNMP manager, and triggering SNMP traps when an event occurs.
  • Page 91 Chapter 14 Manage Your Controller 1. Visit http://tplinkwifi.net, and log in with the password you set for the controller. 2. Go to Advanced > System Tools > Traffic Statistics. 3. Toggle on Enable Traffic Statistics to enable traffic statistics function, you can view the total number of packets and bytes received and transmitted by the controller within the selected Statistics...

  • Page 92: Faq

    Q1. What should I do if I forget my wireless password? The default wireless password is printed on the label of the device. If the password has been changed: 1. Connect your computer to the controller using an Ethernet cable. 2.
  • Page 93 4 ) Click LAN settings and clear the following three options and click OK. 5 ) Go to Advanced > Restore advanced settings, click to save the settings.
  • Page 94 • Use another web browser or computer to log in again. • Reset the controller to factory default settings and try again. If login still fails, please contact the technical support. Note: You’ll need to reconfigure the controller to access the internet once the controller is reset. Q4.
  • Page 95 • Your computer might not recognize any DNS server addresses. Please manually configure the DNS server. 1 ) Go to Advanced > Network > Settings, and locate the DHCP section. 2 ) Enter 8.8.8.8 as Primary DNS, click Save. Tips: 8.8.8.8 is a safe and public DNS server operated by Google. •...
  • Page 96 • Check the TCP/IP settings on the particular device if all other devices can get internet from the controller. As the following image shows, if the IP Address is 0.0.0.0, please try the methods below: • Make sure the physical connection between the controller and the modem is proper. •...
  • Page 97 • Modify the LAN IP address of the controller. Note: Most TP-Link routers use 192.168.0.1/192.168.1.1 as their default LAN IP address, which may conflict with the IP range of your existing ADSL modem/router. If so, the router is not able to communicate with your modem and you can’t access the internet.
  • Page 98 2 ) Exit the wireless configuration tool (the TP-Link Utility, for example). 3 ) Select and right click on...
  • Page 99 5 ) Right click Wireless Zero Configuration, and then select Properties. 6 ) Change Startup type to Automatic, click on Start button and make sure the Service status is Started. And then click OK. If you can find other wireless network except your own, please follow the steps below: •...
  • Page 100 2 ) If you cannot find the PIN or PIN failed, you may choose Connecting using a security key instead, and then type in the Wireless Password/Network Security Key. 3 ) If it continues to show note of Network Security Key Mismatch, it is suggested to confirm the wireless password of your wireless controller.
  • Page 101 FCC compliance information statement Product Name: AX1800 Whole Home Mesh Wi-Fi AP Model Number: HX220-G5/HC220 G5/HX220 Component Name Model FCC ID I.T.E. Power T120100-2B1 2AXJ4HX220 Responsible party: TP-Link USA Corporation Address: 10 Mauchly, Irvine, CA 92618 Website: https://www.tp-link.com/us/ Tel: +1 626 333 0234...
  • Page 102 20 cm from all persons and must not be colocated or operating in conjunction with any other antenna or transmitter.” We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.
  • Page 103 5250 MHz -5350 MHz (23dBm) 5470 MHz -5725 MHz (30dBm) EU declaration of conformity TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863. The original EU declaration of conformity may be found at https://www.tp- link.com/en/support/ce/...
  • Page 104 UKCA declaration of conformity TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017. The original UK declaration of conformity may be found at https://www.tp- link.com/support/ukca National restrictions Attention: This device may only be used indoors in Great Britain.
  • Page 105 Les produits utilisant la technique d'atténuation DFS (sélection dynamique des fréquences) sur les bandes 5250- 5350 MHz, 5470-5600MHz et 5650-5725MHz. Radiation Exposure Statement: This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator &...
  • Page 106 Equipment name Type designation (Type) Unit Restricted substances and its chemical symbols Polybrominated Polybrominated Lead Mercury Cadmium Hexavalent chromium biphenyls diphenyl ethers (Pb) (Hg) (Cd) (PBB) (PBDE) 0.1 wt % 0.01 wt % Note 1 “Exceeding 0.1 wt %” and “exceeding 0.01 wt %” indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition.
  • Page 107 Safety Information Keep the device away from water, fire, humidity or hot environments. Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us. Do not use damaged charger or USB cable to charge the device. Do not use any other chargers than those recommended.

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