Philips 32PF9968/10 Service Manual page 13

The ComPair interface box is connected to the PC via a serial
(or RS-232) cable.
For this chassis, the ComPair interface box and the TV
communicate via a bi-directional service cable via the service
connector(s).
The ComPair fault finding program is able to determine the
problem of the defective television. ComPair can gather
diagnostic information in two ways:
• Automatically (by communicating with the television):
ComPair can automatically read out the contents of the
entire error buffer. Diagnosis is done on I
ComPair can access the I
ComPair can send and receive I
the microcontroller of the television. In this way, it is
possible for ComPair to communicate (read and write) to
2
devices on the I C/UART buses of the TV-set.
• Manually (by asking questions to you): Automatic
diagnosis is only possible if the microcontroller of the
television is working correctly and only to a certain extent.
When this is not the case, ComPair will guide you through
the fault finding tree by asking you questions (e.g. Does the
screen give a picture? Click on the correct answer: YES /
NO) and showing you examples (e.g. Measure test-point I7
and click on the correct oscillogram you see on the
oscilloscope). You can answer by clicking on a link (e.g.
text or a waveform picture) that will bring you to the next
step in the fault finding process.
By a combination of automatic diagnostics and an interactive
question / answer procedure, ComPair will enable you to find
most problems in a fast and effective way.
5.4.3 How to Connect
This is described in the chassis fault finding database in
ComPair.
Caution: It is compulsory to connect the TV to the PC as
shown in the picture below (with the ComPair interface in
between), as the ComPair interface acts as a level shifter. If
one connects the TV directly to the PC (via UART), ICs will be
blown!
Figure 5-4 ComPair interface connection
5.4.4 How to Order
ComPair order codes (EU/AP/LATAM):
• Starter kit ComPair32/SearchMan32 software and
ComPair interface (excl. transformer): 3122 785 90450.
• ComPair interface (excl. transformer): 4822 727 21631.
• Starter kit ComPair32 software (registration version): 3122
785 60040.
• Starter kit SearchMan32 software: 3122 785 60050.
• ComPair32 CD (update): 3122 785 60070 (year 2002),
3122 785 60110 (year 2003 onwards).
• SearchMan32 CD (update): 3122 785 60080 (year 2002),
3122 785 60120 (year 2003), 3122 785 60130 (year 2004).
• ComPair firmware upgrade IC: 3122 785 90510.
• Transformer (non-UK): 4822 727 21632.
Service Modes, Error Codes and Fault Finding
2
C/UART level.
2
C/UART bus of the television.
2
C/UART commands to
TO TO
I 2 C SERVICE
UART SERVICE
CONNECTOR CONNECTOR
I 2 C
PC VCR Power
9V DC
E_06532_021.eps
180804
L04A AD
• Transformer (UK): 4822 727 21633.
• ComPair interface cable: 3122 785 90004.
• ComPair interface extension cable: 3139 131 03791.
• ComPair UART interface cable: 3122 785 90630.
Note: If you encounter any problems, contact your local
support desk.
5.5 Error Codes
The error code buffer contains all errors detected since the last
time the buffer was erased. The buffer is written from left to
right. When an error occurs that is not yet in the error code
buffer, it is displayed at the left side and all other errors shift one
position to the right.
5.5.1 How to Read the Error Buffer
You can read the error buffer in 3 ways:
• On screen via the SDAM (if you have a picture).
Examples:
– ERROR: 0 0 0 0 0 : No errors detected
– ERROR: 6 0 0 0 0 : Error code 6 is the last and only
detected error
– ERROR: 9 6 0 0 0 : Error code 6 was detected first and
error code 9 is the last detected (newest) error
• Via the blinking LED procedure (when you have no
picture). See 'The Blinking LED Procedure'.
• Via ComPair.
5.5.2 How to Clear the Error Buffer
The error code buffer is cleared in the following cases:
• By using the CLEAR command in the SDAM menu:
– To enter SAM, press the following key sequence on the
remote control transmitter: '062596' directly followed
by the "OSD" icon button (do not allow the display to
time out between entries while keying the sequence).
– Make sure the menu item CLEAR is highlighted. Use
the MENU UP/DOWN buttons, if necessary.
– Press the MENU RIGHT button to clear the error
buffer. The text on the right side of the 'CLEAR' line will
change from 'CLEAR?' to 'CLEARED'
• If the contents of the error buffer have not changed for 50
hours, the error buffer resets automatically.
Note: If you exit SAM by disconnecting the Mains from the
television set, the error buffer is not reset.
5.5.3 Error Codes
In case of non-intermittent faults, write down the errors present
in the error buffer and clear the error buffer before you begin
the repair. This ensures that old error codes are no longer
present.
If possible, check the entire contents of the error buffer. In
some situations, an error code is only the result of another error
and not the actual cause of the problem (for example, a fault in
the protection detection circuitry can also lead to a protection).
5. EN 13