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ENGLISH
User Guide
LG-D373
LG-D380
www.lg.com
MFL00000000 (1.0)

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Summary of Contents for LG LG-D380

  • Page 1 ENGLISH User Guide LG-D373 LG-D380 www.lg.com MFL00000000 (1.0)
  • Page 2 Copyright ©2014 LG Electronics, Inc. All rights reserved. LG and the LG logo are registered trademarks of LG Group and its related entities. All other trademarks are the property of their respective owners.
  • Page 3: Table Of Contents

    Table of contents For Your Safety............5 Calls ..............40 Making a call ..........40 Safety instructions ...........10 Calling your contacts........40 Answering and rejecting a call......40 Important notice ..........16 Adjusting the in-call volume ......40 Making a second call ........41 Getting to know your phone......21 Viewing your call logs........41 Phone overview..........21 Call settings ............41...
  • Page 4 Voice Search ...........66 Function ............54 Downloads............66 Guest Mode ...........54 LG SmartWorld..........67 Knock Code.............54 How to Get to LG SmartWorld from Your Phone... KnockON............54 Plug & Pop ............55 How to use LG SmartWorld......67 QuickMemo.............55 The Web ............68 Using the QuickMemo options .......56 Viewing the saved QuickMemo .....57...
  • Page 5 Table of contents Accessories............81 Troubleshooting ..........82 FAQ ..............85...
  • Page 6: For Your Safety

    For Your Safety Important Information This user’s guide contains important information about the use and operation of this phone. Read all information carefully for optimal performance and to avoid any damage or misuse of the phone. Any changes or modifications not expressly approved in this user’s guide could void your warranty for this equipment. Before you begin Safety Guidelines WARNING! To reduce the possibility of electric shock, do not expose your product...
  • Page 7 For Your Safety could cause a fire. connect to the phone, etc.). This could cause asphyxiation or suffocation. charged, because it may cause electric shock or fire hazard. improperly installed, you can be seriously injured if the airbag is deployed. bathroom.
  • Page 8 Information about the RF exposure from FCC WARNING! Read this information before operating the phone. In August 1996, the Federal Communications Commission (FCC) of the United States, with its action in Report and Order FCC 96-326, adopted an updated safety standard for human exposure to radio frequency (RF) electromagnetic energy emitted by FCC regulated transmitters.
  • Page 9 For Your Safety External antenna mounted on the vehicle (optional, if available) It must keep a minimum distance of 20 cm (8 inches) between the user / bystander and the vehicle mounted external antenna, in order to satisfy FCC's RF exposure requirements. For more information about RF exposure, visit the FCC Website at www.fcc.gov Class B Compliance under article 15 of the FCC This device and its accessories comply with Article 15 of the FCC rules.
  • Page 10 Cautions for Battery or other liquids, expose to fire, explosion or other hazard. an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard. Std-1725-200x. Use of an unqualified battery may present a risk of fire, explosion, leakage or other hazard. user suspects damage, take it to a service center for inspection.
  • Page 11: Safety Instructions

    Safety instructions TIA's Safety Information This includes complete security information on wireless phones from TIA (Telecommunications Industry Association). It's required, for CTIA Certification, the inclusion in the user manual of text covering pacemakers, hearing aids and other medical devices. It's encouraged the use of the remaining TIA language when relevant. Exposure to Radio Frequency Signal Your wireless handheld portable telephone is a lowpower radio transmitter and receiver.
  • Page 12 Suggestions for a more efficient operation quality, and may cause the phone to operate at a higher power level than otherwise would be need. Driving Check the laws and regulations related to the use of wireless phones in the areas where you drive. Always obey Electronic Devices Most modern electronic equipment is shielded from RF signals.
  • Page 13 Safety instructions Hearing Aids Some digital wireless phones may interfere with some hearing aids. In the event of such interference, we recommend that you contact your service provider. Other Medical Devices If you use any other personal medical devices, consult your device manufacturer to determine if they are adequately shielded from external RF energy.
  • Page 14 Potentially Explosive Atmosphere Turn off the phone when in an area with a potentially explosive atmosphere, and obey all signs and instructions. Sparks in such areas could cause an explosion or fire that could result in personal injury or death. Areas with a potentially explosive atmosphere are often clearly marked, but not always.
  • Page 15 The phone magnetism may damage the data stored in the magnetic strip. use. singe. Contact an LG Authorized Service Facility to replace the damaged antenna. phone does not work, take it to an LG Authorized Service Facility.
  • Page 16 If this happens, we recommend immediate hand-washing. Please backup your important phone numbers (ringtones, text or voice messages, images, and videos might also get deleted). The manufacturer is not liable for damages due to loss of data. reconditioned, provided that they have functionality equal to that of the parts being replaced. Ambient temperatures Use your phone in temperatures between 0ºC and 40ºC, if possible.
  • Page 17: Important Notice

    Important notice Please read this before you start using your phone! Please check to see whether any problems you encountered with your phone are described in this section before taking the phone in for service or calling a service representative. 1.
  • Page 18 To monitor and control how battery power is being used: Press > > Apps tab > Settings > General tab > About phone > Common > Battery > Battery use. Battery usage time is displayed on the screen. It tells you how long it has been since you last connected your phone to a power source or, if currently connected, how long the phone was last running on battery power.
  • Page 19 Turn the power off. Press and hold the Power/Lock Key + Volume Down Key on the phone. Release the Power/Lock Key only when the LG logo is displayed, then immediately press and hold the Power/Lock Key again. Release all keys when the Factory data reset screen is displayed.
  • Page 20 WARNING If you perform a Hard Reset, all user applications, user data and DRM licenses will be deleted. Please remember to backup any important data before performing a Hard Reset. 6. Opening and switching applications Multi-tasking is easy with Android, you can keep more than one application running at the same time. There is no need to quit an application before opening another one.
  • Page 21 Important notice 9. When the screen freezes If the screen freezes or the phone does not respond when you try to operate it: Press and hold the Power/Lock Key for 10 seconds to turn your phone off. If it still does not work, please contact the service center.
  • Page 22: Getting To Know Your Phone

    Getting to know your phone Phone overview Earpiece Power/Lock Key Switch your phone on/off by pressing Proximity Sensor and holding this key. Short press to lock/unlock the screen. Volume keys Front-Facing Camera lens Home Key Return to the Home screen from any screen.
  • Page 23 Getting to know your phone Volume keys continuously. Power/Lock Key Earphone Jack Microphone Charger/USB Port SIM card slot Camera lens Flash Battery cover Battery microSD Card slot Speaker...
  • Page 24 Installing the SIM card and battery Before you can start exploring your new phone, you'll need to set it up. To insert the SIM card and battery. To remove the battery cover, hold the phone firmly in one hand. With your other hand, lift off the battery cover using the cutout on left side the cover or at the bottom as shown in figure.
  • Page 25 Getting to know your phone Slide the SIM card into its slots as shown in the figure. Make sure the gold contact area on the card is facing downwards. Insert the battery into place by aligning the gold contacts on the phone and the battery (1) and pressing it down until it clicks into place (2).
  • Page 26: Charging Your Phone

    USB cable. WARNING Use only LG-approved chargers, batteries, and cables. When using unapproved chargers or cables, it may cause battery charging delay or pop-up message regarding slow charging. Or, unapproved chargers or cables can cause the battery to explode or damage the device, which are not covered by the warranty.
  • Page 27: Using The Memory Card

    Getting to know your phone NOTE: The battery must be fully charged initially to improve battery lifetime. Do not open the back cover while your phone is charging. Using the memory card Your phone supports the use of microSD or microSDHC memory cards of up to 32 GB capacity.
  • Page 28: Locking And Unlocking The Screen

    NOTE: Use only compatible memory cards with your phone. Using incompatible memory cards may damage the card and data stored on the card, as well as the phone. As the device uses FAT32, the maximum size for any given file is 4 GB. WARNING Do not insert or remove the memory card when the phone is ON.
  • Page 29: Your Home Screen

    Your Home screen Touch screen tips Here are some tips on how to navigate on your phone. Tap or touch – A single finger tap selects items, links, shortcuts and letters on the on-screen keyboard. Touch and hold – Touch and hold an item on the screen by tapping it and not lifting your finger until an action occurs.
  • Page 30: Extended Home Screen

    Status Bar Shows phone's status information including the time, signal strength, battery status, and notification icons. Widget Widgets are self-contained applications that can be accessed through the Apps screen or on the Home screen or an extended home screen. Unlike a shortcut, the Widget appears as an on-screen application. Application Icons Tap an icon (application, folder, etc.) to open and use it.
  • Page 31: Returning To Recently-Used Applications

    Your Home screen TIP! To add an application icon to the Home screen from the Apps menu, touch and hold the application you want to add. To remove an item from the Home screen Home screen > touch and hold the icon you want to remove > drag it to To add an app as a Quick key From the Apps menu or on the Home screen, touch and hold an application icon and drag it to the Quick key area.
  • Page 32: Opening The Notifications Panel

    Pending Bluetooth, Wi-Fi & notifications battery status Opening the notifications panel Swipe down from the status bar to open the notifications panel. Quick Toggle Area Tap each quick toggle key to turn it on/off. Touch and hold the key to access the settings menu of the function.
  • Page 33: Indicator Icons On The Status Bar

    Your Home screen Indicator icons on the Status Bar Indicator icons appear on the status bar at the top of the screen to report missed calls, new messages, calendar events, device status and more. The icons displayed at the top of the screen provide information about the status of the device. The icons listed in the table below are some of the most common ones.
  • Page 34: On-Screen Keyboard

    New text or multimedia message Choose input method A song is currently playing Mobile hotspot is active NOTE: The icons location in the status bar may differ according to the function or service. On-screen keyboard You can enter text using the on-screen keyboard. The on-screen keyboard appears automatically on the screen when you need to enter text.
  • Page 35: Google Account Setup

    Google account setup When you first turn on your phone, you have the opportunity to activate the network, to sign into your Google Account and select how you want to use certain Google services. To set up your Google account: Sign into a Google Account from the prompted set-up screen.
  • Page 36: Connecting To Networks And Devices

    Connecting to Networks and Devices Wi-Fi With Wi-Fi, you can use high-speed Internet access within the coverage of the wireless access point (AP). Enjoy wireless Internet using Wi-Fi, without extra charges. Connecting to Wi-Fi networks To use Wi-Fi on your phone, you need to access a wireless access point or ‘hotspot’. Some access points are open and you can simply connect to them.
  • Page 37: Bluetooth

    NOTE: LG is not responsible for the loss, interception or misuse of data sent or received via the Bluetooth wireless feature. Always ensure that you share and receive data with devices that are trusted and properly secured.
  • Page 38: Sharing Your Phone's Data Connection

    Receive data using the Bluetooth wireless feature Press > > Apps tab > Settings > Networks tab > set Bluetooth to ON. Tap the Bluetooth menu again and mark the checkbox at the top of the screen to make your phone visible to other devices.
  • Page 39: Wi-Fi Direct

    Connect your phone to a PC using a USB cable. If you haven't installed the LG Android Platform Driver on your PC, you will need to manually change the settings. Choose System settings > General tab > PC connection > Select USB connection method,...
  • Page 40 You can now view the mass storage content on your PC and transfer the files. Synchronize with Windows Media Player Ensure that Windows Media Player is installed on your PC. Use the USB cable to connect the phone to a PC on which Windows Media Player has been installed. Select the Media sync (MTP) option.
  • Page 41: Calls

    Calls Making a call to open the keypad. Enter the number using the keypad. To delete a digit, tap the to make a call. To end a call, tap the End icon TIP! To enter "+" to make international calls, touch and hold Calling your contacts to open your contacts.
  • Page 42: Making A Second Call

    Making a second call During your first call, tap > Add call and dial the number. You can also go to the recently dialled numbers list by tapping or can search contacts by tapping and selecting the contact you want to call.
  • Page 43: Contacts

    Contacts Add contacts to your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing. Searching for a contact to open your contacts. Tap Search contacts and enter the contact name using the keyboard. Adding a new contact , enter the new contact's number, then tap .
  • Page 44: Creating A Group

    Removing a contact from your favourites list to open your contacts. Tap the tab, and choose a contact to view its details. Tap the yellow color star to the right corner of the contact's name. The star turns grey color and the contact is removed from your favourites.
  • Page 45: Messaging

    Messaging Your phone combines SMS and MMS into one intuitive, easy-to-use menu. WARNING: LG message should be set up to default SMS app. If not, some message functions will be limited. Sending a message on the Home screen and tap to open a blank message.
  • Page 46: Threaded Box

    Threaded box Messages (SMS, MMS) exchanged with another party can be displayed in chronological order so that you can conveniently see an overview of your conversation. Changing your message settings Your phone message settings are pre-defined, so you can send messages immediately. You can change the settings according to your preferences.
  • Page 47: E-Mail

    E-mail You can use the E-mail application to read emails from services like Gmail. The E-mail application supports the Your service provider or system administrator can provide you with the account settings you need. Managing an email account The first time you open the E-mail application, a set-up wizard opens to help you to set up an email account. After the initial set-up, E-mail displays the contents of your inbox.
  • Page 48: Camera

    Camera To open the Camera application, press > > Apps tab > Getting to know the viewfinder Flash – Choose from Off , On , Auto Swap camera – Switch between the rear–facing camera lens and the front–facing camera lens. Shot mode –...
  • Page 49: Using The Advanced Settings

    Camera Using the advanced settings In the viewfinder, tap to open the advanced options. You can change the camera settings by scrolling through the list. After selecting the option, tap Defines and controls the amount of sunlight entering the photo. Tap to select the focus mode.
  • Page 50: Taking A Quick Photo

    TIP! When you exit the camera, some settings return to their defaults, such as white balance, color effect, timer and shot mode. Check these before you take your next photo. The setting menu is superimposed over the viewfinder, so when you change photo color or quality elements, you will see a preview of the changed image behind the Settings menu.
  • Page 51: From Your Gallery

    Camera to open all advanced options. Set image as – Tap to use the photo as a Contact photo, Home screen wallpaper, Lock screen wallpaper, Wallpaper. Move – Tap to move the photo to another place. Copy – Tap to copy the selected photo and save it to another album. Copy to Clip Tray –...
  • Page 52: Video Camera

    Video camera Getting to know the viewfinder Flash – Choose from Off , On , Auto Swap camera – Switch between the rear–facing camera lens and the front-facing camera lens. Recording mode – Choose from Normal or Live effect. Settings – Tap this icon to open the settings menu. Camera mode –...
  • Page 53: Using The Advanced Settings

    Video camera Using the advanced settings Using the viewfinder, tap to open all the advanced options. Tap to set the size (in pixels) of the video you are recording. Defines and controls of the amount of sunlight entering the lens. Slide the brightness indicator along the bar towards “-”...
  • Page 54: After Recording A Video

    TIP! – Tap to capture an image during recording a video. – Tap to pause recording a video. After recording a video In the viewfinder, tap the video thumbnail at the bottom of the screen to view the last video you took. Tap to record another video immediately.
  • Page 55: Function

    Function Guest Mode To protect your privacy or limit some applications to your children, you can use the Guest mode. When you lend your phone to others, you can limit the applications to be displayed. In advance, set the Guest mode and customize the options. NOTE: To use the Guest mode, the pattern lock should be set in advance.
  • Page 56: Plug & Pop

    Plug & Pop Plug & Pop allows you to quickly choose apps to use when plugging in an earphone. Plug in earphone. The applications panel will display and you can select an app to run. NOTE: You can edit the applications to display on the panel and set not to show the applications panel.
  • Page 57: Using The Quickmemo Options

    Function Select the desired menu option from Pen type, Colour, Eraser and create a memo. in the Edit menu to save the memo with the current screen. To exit QuickMemo at any time, NOTE: Please use a fingertip while using the QuickMemo. Do not use your fingernail. Using the QuickMemo options You can easily use the QuickMenu options when using the QuickMemo.
  • Page 58: Viewing The Saved Quickmemo

    Tap to share the memo with others via any of the available applications. Saves the memo with the current screen in the Gallery. Viewing the saved QuickMemo Tap Gallery and select the QuickMemo album. QSlide From any screen, bring up a notepad, calendar, and more as a window inside your screen. Tap to exit the QSlide and return to full window.
  • Page 59: Multimedia

    Multimedia Gallery Open the Gallery application to view albums of your pictures and videos. Press > > Apps tab > Gallery. You can manage and share all your image and video files with Gallery. NOTE: Some file formats are not supported, depending on the software installed on the device.
  • Page 60: Setting As Wallpaper

    Setting as wallpaper When viewing a photo, tap > Set image as to set the image as wallpaper or assign to a contact. NOTE: Some file formats are not supported, depending on the device software. If the file size exceeds the available memory, an error can occur when you open files. Videos Your phone has a built-in video player that lets you play all of your favorite videos.
  • Page 61: Music

    Multimedia Touch to go 10 seconds backward. Touch to manage the video volume. Touch to change the ratio of the video screen. Tap to capture image during playing a video. Touch to use QSlide. Touch to lock/unlock a video screen. To change the volume while watching a video, press the up and down volume keys on the left-hand side of the phone.
  • Page 62 Tap to pause/ resume playback. Tap to skip to the next track in the album, playlist, or shuffle. Touch and hold to fast forward. Tap to restart the current track or skip to the previous track in the album, playlist, or shuffle.
  • Page 63: Add Music Files To Your Phone

    Multimedia Tap to toggle through the repeat modes to repeat all songs, repeat current song, or repeat off. To change the volume while listening to music, press the up and down volume keys on the left-hand side of the phone. Touch and hold any song in the list.
  • Page 64: Fm Radio

    FM radio Your phone has a built-in FM radio so you can tune in to your favorite stations and listen on the go. NOTE: You need to use your headphones to listen to the radio. Insert it into the headphone jack.
  • Page 65: Utilities

    Utilities Setting your alarm Press > > Apps tab > Alarm/Clock > After you set the alarm, your phone lets you know how much time is left before the alarm will go off. Set Repeat, Snooze duration, Vibration, Alarm sound, Alarm volume, Auto app starter, Puzzle lock and Memo.
  • Page 66: Voice Recorder

    Voice Recorder Use the voice recorder to record voice memos or other audio files. Recording a sound or voice Press > > Apps tab > Voice Recorder. to begin recording. to end the recording. to listen to the recording. NOTE: Tap to access your album.
  • Page 67: Thinkfree Viewer

    Utilities ThinkFree Viewer ThinkFree Viewer is a professional mobile office solution that lets users conveniently view various types of office documents, including Word, Excel and PowerPoint files, anywhere or anytime, using their mobile devices. Press > > Apps tab > ThinkFree Viewer. Viewing files Mobile users can now easily view a wide variety of file types, including Microsoft Office documents and Adobe PDF, right on their mobile devices.
  • Page 68: Lg Smartworld

    > Apps tab > tap the icon to access LG SmartWorld. Tap Sign in and enter ID/PW for LG SmartWorld. If you have not signed up yet, tap Register to receive your LG SmartWorld membership. Download the content you want.
  • Page 69: The Web

    The Web Internet Use this application to browse the Internet. Browser gives you a fast, full-color world of games, music, news, sports, entertainment and much more, right on your mobile phone wherever you are and whatever you enjoy. NOTE: Additional charges apply when connecting to these services and downloading content.
  • Page 70: Bookmarks

    NOTE: This feature may not be available depending on the region or service provider. Bookmarks To bookmark the current webpage, tap > Add to bookmarks > OK. To open a bookmarked webpage, tap and select one. History > History to open a webpage from the list of recently-visited webpages. To clear the history, tap >...
  • Page 71: Settings

    Settings This section provides an overview of items you can change using your phone's System settings menus. To access the Settings menu: Press > > System settings. - or - Press > > Apps tab > Settings. Networks < Wi-Fi > Wi-Fi –...
  • Page 72: Sound

    Call forwarding – Choose whether to divert all calls when the line is busy, when there is no answer or when you have no signal. Auto answer – Set the time before a connected hands-free device automatically answers an incoming call. Choose from Disable, 1 second, 3 seconds, and 5 seconds.
  • Page 73: Display

    Settings Set quiet time – Tap the switch to toggle it On or Off. You can also set the days and times to automatically turn Quiet mode on. Vibrate – Checkmark to vibrate when quiet mode is on. Incoming call settings Block incoming calls –...
  • Page 74: General

    NOTE: Screen swipe effect becomes Pattern effect if the screen lock is set to Pattern. Wallpaper – Sets your Lock screen wallpaper. Select it from Gallery or Wallpaper gallery. Shortcuts – Allows you to change the shortcuts on the Swipe Lock screen. Lost phone contact –...
  • Page 75 Settings Snooze or turn off alarm – Checkmark to enable you to simply flip the device to snooze or stop the alarm. Pause video – Checkmark to enable you to simply flip the device to pause the currently playing video. Move Home screen items –...
  • Page 76 Automatic restore – Set to restore your settings and application data when the applications are reinstalled on your device. LG Backup service – Backs up all information on the device and restores it in the event of data loss or replacement.
  • Page 77 Ask upon connecting – Ask in USB connection mode when connecting to a computer. Help – Help for USB connection. PC Suite – Check this to use LG PC Suite with your Wi-Fi connection. Please note that Wi-Fi network should be connected to LG PC Suite via a Wi-Fi connection.
  • Page 78: Pc Software (Lg Pc Suite)

    PC software (LG PC Suite) "LG PC Suite" PC software is a program that helps you connect your device to a PC via a USB cable and Wi-Fi. Once connected, you can use the functions of your device from your PC.
  • Page 79 Export your contacts as a CSV file from your old device to your PC using a PC sync program. Install "LG PC Suite" on the PC first. Run the program and connect your Android mobile phone to the PC using a USB cable.
  • Page 80: Phone Software Update

    This feature allows you to conveniently update the firmware on your phone to a newer version from the Internet without needing to visit a service center. This feature will only be available if and when LG makes a newer firmware version available for your device.
  • Page 81: About This User Guide

    Your content may differ from the final product, or from software supplied by service providers or carriers, This content may be subject to change without prior notice. For the latest version of this manual, please visit the LG website at www.lg.com.
  • Page 82 Accessories These accessories are available for use with the your phone. (Items described below may be optional.) Travel adaptor Stereo headset Quick Start Guide Data cable Battery NOTE:...
  • Page 83 Troubleshooting This chapter lists some problems you might encounter when using your phone. Some problems require you to call your service provider, but most are easy to fix yourself. Message Possible causes Possible corrective measures There is no SIM card SIM card Make sure that the SIM card is correctly in the phone or it is...
  • Page 84 Check the charger and its connection to Charging Contact problem the phone. error No voltage Plug the charger into a different socket. Charger defective Replace the charger. Wrong charger Use only original LG accessories.
  • Page 85 Troubleshooting Message Possible causes Possible corrective measures The Fixed dialling Number not Check the Settings menu and turn the number function allowed function off. is on. Impossible to receive / Memory full Delete some messages from your phone. send SMS & photos Files do not Unsupported file...
  • Page 86 Category Question Answer Sub-Category You can connect a Bluetooth audio device such as a Stereo/Mono headset or Car Kit. What are the functions Bluetooth Also, when the FTP server is connected to available via Bluetooth a compatible device, you can share content Devices stored on the storage media.
  • Page 87 Category Question Answer Sub-Category Is there a file size Phone limitation for when I Function There is no file size limitation. want to use MP3 file Ringtone as ring tone? My phone does not Phone display the time of receipt You will only be able to see the times for Function for messages older than...
  • Page 88 Category Question Answer Sub-Category 1. From the Home screen, tap the Menu 2. Tap System settings > Display tab > Lock screen. 3. Tap Select screen lock > Pattern. The first time you do this, a short tutorial about creating an Unlock Pattern will appear. 4.
  • Page 89 Category Question Answer Sub-Category If you have forgotten your pattern: If you logged into your Google account on the phone but failed to enter the correct pattern 5 times, tap the forgot pattern button. You are then required to log in with Phone What should I do if I forget your Google account to unlock your phone.
  • Page 90 Category Question Answer Sub-Category 1. From the Home screen, tap the Menu My screen turns off after Phone only 15 seconds. How Function 2. Tap System settings > Display tab. can I change the amount Screen time 3. Tap Screen timeout. of time for the backlight to 4.
  • Page 91 Category Question Answer Sub-Category Phone Will my alarm be audible if Function No, this is not supported. the phone is turned off? Alarm Phone If my ringer volume is set Your alarm is programmed to be audible Function to Off or Vibrate, will I hear even in these scenarios.
  • Page 92 Body-worn Operation This device was tested for typical body-worn operations with the back of the phone kept 0.39 inches (1cm) from the body. To comply with FCC RF exposure requirements, a minimum separation distance of 0.39 inches (1cm) must be maintained between the user’s body and the back of the phone.

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