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Cannot delete clips/photos
- The LOCK switch on the SD card is set to prevent accidental erasure. Change the position of the LOCK switch.
- Photos that were protected using other devices cannot be deleted with this camcorder.
Deleting clips takes longer than usual.
- When the SD card contains a large number of clips, some operations may take longer than usual. Save your
recordings (A 123) and initialize the card (A 34).
Cannot copy clips/photos
- You may not be able to copy clips/photos recorded or edited using another device and then transferred to an SD card
connected to the computer.
- There is not enough available space on the destination SD card or it already contains the maximum number of XF-AVC
clips (999 clips). Delete some XF-AVC clips (A 113) to free some space or replace the card.
Cannot mark individual clips/photos in the index screen with a checkmark !
- You cannot select more than 100 clips/photos individually. Select the [All Clips] or [All Photos] option instead of
[Select].
Indicators and Onscreen Displays
appears in red on the screen.
- Battery pack is exhausted. Replace or charge the battery pack.
í appears on the screen.
- The camcorder cannot communicate with the battery pack attached so the remaining battery time cannot be
displayed.
The tally lamp does not illuminate.
- Set [B System Setup] > [Tally Lamp] to [On].
The tally lamp flashes quickly.
- The battery pack is exhausted. Replace or charge the battery pack.
- There is not enough available space on the SD card selected for recording. Delete some recordings (A 113) to free
some space or replace the card.
6/7 appears in red on the screen.
- The SD card is full. Delete some recordings (A 113) to free some space or replace the card.
/
appears in red on the screen.
- A card error occurred. Turn off the camcorder. Remove and reinsert the SD card. Initialize the SD card if the display
does not change back to normal.
Even after stopping recording, the ACCESS indicator stays illuminated in red.
- The clip is being recorded on the card. This is not a malfunction.
The red POWER/CHG indicator flashes rapidly (one flash at 0.5-second intervals).
- The temperature of the battery pack is outside the charging range (approximately 5 – 35°C
(41 – 95 °F)). Remove the battery pack, warm it or let it cool down, as necessary, and try charging it again.
- Charge the battery pack in temperatures between approximately 5 °C and 35 °C (41 °F and 95 °F).
- The battery pack is damaged. Use a different battery pack.
- Charging has stopped because the AC adapter or the battery pack is faulty. Consult a Canon Service Center.
7 flashes on the screen.
- You connected the optional GP-E2 GPS Receiver to the camcorder in
connect it again after setting the camcorder to
appears in yellow on the screen.
- The camcorder's internal temperature has reached a predetermined level. You can continue using the camcorder.
appears in red on the screen.
- The camcorder's internal temperature has risen further while
using the camcorder.
(4 flashes per second)
mode.
appeared in yellow on the screen. You can continue
Troubleshooting
mode. Disconnect the receiver and
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