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FAQ
Category
Sub-Category
Phone
Function
Unlock
Pattern
Phone
Function
Memory
Phone
Function
VPN
Phone
Function
Screen time
out
74
Question
What should I do if I forget
the unlock pattern and I
didn't create my Google
account on the phone?
Will I know when my
memory is full?
How do I set up a VPN?
My screen turns off after
only 15 seconds. How
can I change the amount
of time for the backlight to
turn off?
Answer
If you have forgotten your pattern:
If you logged into your Google account on
the phone but failed to enter the correct
pattern 5 times, tap the forgot pattern
button. You are then required to log in with
your Google account to unlock your phone.
If you have not created a Google account on
the phone or you have forgotten it, you will
have to perform a hard reset.
Caution: If you perform a factory reset,
all user applications and user data will
be deleted. Please remember to backup
any important data before performing a
factory reset.
Yes, you will receive a notification.
VPN access configuration is different for
each company. To configure VPN access
from your phone, you must obtain the details
from your company's network administrator.
1. From the Home screen, tap the
2. Tap SETTINGS.
3. Tap Display > Sleep.
4. Tap the preferred screen backlight timeout
time.
.
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