9
Customer inquiries
Should any malfunctions or any defect occur,
SAMSON's After-Sales Service is prepared
to help you on site.
You can also send the defective regulator di-
rectly to your local SAMSON representative
for repair. Addresses of SAMSON subsidiar-
ies, agencies and service centers are listed in
the product catalogs and in the Internet at
www.samson.de.
To allow SAMSON to find the fault and to
have an idea of the installation situation,
specify the following details (see nameplate):
4
Type and nominal size of the regulator
4
Model number with index
4
Var.-ID and serial number of actuator
4
Upstream and downstream pressure
4
Process medium and its temperautre
4
Minimum and maximum flow rate in
m³/h
4
Has a strainer been installed?
4
Installation drawing
Customer inquiries
11
EB 3136 EN